{"id":84152,"date":"2025-01-08T08:00:00","date_gmt":"2025-01-08T16:00:00","guid":{"rendered":""},"modified":"2025-04-07T10:34:42","modified_gmt":"2025-04-07T17:34:42","slug":"adecco-group-accenture-agentforce","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/","title":{"rendered":"Agents of Change: How Businesses are Winning with Salesforce&#8217;s Agentforce"},"content":{"rendered":"\n<p>Companies worldwide are jumping into <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-ai\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>&nbsp; \u2014 and for service organizations in particular, <a href=\"https:\/\/www.salesforce.com\/form\/service-cloud\/state-of-service-6\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">improving the customer experience<\/a> remains their No. 1 priority. For them, the opportunity exists to overhaul antiquated systems with <a href=\"https:\/\/www.salesforce.com\/agentforce\/agentic-systems\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents<\/a>, and deliver the seamless, personalized experiences customers increasingly expect. That\u2019s where <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> comes in, the first digital labor platform for enterprises \u2014 a complete AI system for augmenting teams with trusted, autonomous AI agents in the flow of work.<\/p>\n\n\n\n<p>Companies like The Adecco Group are leading the charge by using Agentforce agents to transform recruiting. This shift will not only reduce operational costs but empower their employees to focus on more strategic and meaningful work.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-reimagining-recruiting-with-adecco\"><strong>Reimagining recruiting with Adecco<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/ZEYECqzJFzakbFQAPHSJWp.jpg\"  data-uuid=\"ZEYECqzJFzakbFQAPHSJWp\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2024\/12\/17\/adecco-group-agentforce-data-cloud-recruitment\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>The Adecco Group<\/strong><\/a>, a global leader in talent solutions, serves more than 100,000 clients in around 60 countries. On any given day, they place more than 1 million people in fulfilling work opportunities that make the most of their skills and enable them to develop new expertise for the future.&nbsp;<\/p>\n\n\n\n<p><strong>The big picture: <\/strong>Adecco<strong> <\/strong>is on its way to transforming recruiting and support for job applicants with Agentforce, which serves as a candidate concierge and supports recruiters in their search. Working 24\/7, Agentforce will help recruiters efficiently process millions of resumes, match candidates to highly curated opportunities, and proactively prequalify them for roles. It also helps candidates refine their resumes, streamlining the hiring process and maximizing their potential.<\/p>\n\n\n\n<p><strong>Why it matters: <\/strong>Agentforce will free recruiters\u2019 time to focus on meaningful human connections with clients, enabling the Adecco Group&#8217;s passionate team to engage more job seekers quickly and personally.<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93018\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/tdx-2026-live-blog\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog.png?w=1024\" class=\"content-card__image\" alt=\"TDX Live Blog 2026\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog.png?w=1024&amp;h=576 1024w, 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class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/tdx-2026-live-blog\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tLive from TDX\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t12 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93106\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/agent-fabric-control-plane-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" 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\/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/agent-fabric-control-plane-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Advances Agent Fabric: New Guided Determinism and Governance Controls to Scale Multi-Vendor AI Faster\u00a0\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t4 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/84152\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper\"><strong>Go deeper:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Discover <a href=\"https:\/\/www.salesforce.com\/news\/stories\/enterprise-ai-success\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s Four Keys to AI Enterprise Success<\/a><\/li>\n\n\n\n<li>Explore how to <a href=\"https:\/\/salesforce.vidyard.com\/watch\/Z27c1UaarLVJtmtpyi634b?\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">test agents<\/a>&nbsp;<\/li>\n\n\n\n<li>Explore Agentforce and Data Cloud <a href=\"https:\/\/www.salesforce.com\/customer-stories\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">customer stories<\/a><\/li>\n\n\n\n<li>Estimate your <a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-agents-roi-calculator\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">ROI with Agentforce<\/a><\/li>\n\n\n\n<li>Read about <a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-data-cloud-powers-agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">how Data Cloud powers Agentforce<\/a><\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/www.salesforce.com\/platform\/deployment-environment\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">testing and deployment<\/a> on the Salesforce Platform<\/li>\n\n\n\n<li>Join the new <a href=\"https:\/\/trailhead.salesforce.com\/trailblazer-community\/groups\/0F94V0000002E89?tab=members&amp;sort=LAST_MODIFIED_DATE_DESC&amp;_ga=2.130354124.234420497.1731940103-1913714606.1731871832\" target=\"_blank\" rel=\"noreferrer noopener\">Agentblazer<\/a> and <a href=\"https:\/\/trailhead.salesforce.com\/trailblazer-community\/groups\/0F94V000000DYhhSAG?tab=discussion\" target=\"_blank\" rel=\"noreferrer noopener\">Datablazer<\/a> communities<\/li>\n\n\n\n<li>See how teams can test <a href=\"https:\/\/salesforce.vidyard.com\/watch\/CFT7F56qwnNHeKAa95EnPc?\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce in Sandboxes<\/a> and deploy to production<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Companies worldwide are jumping into AI&nbsp; \u2014 and for service organizations in particular, improving the customer experience remains their No. 1 priority. For them, the opportunity exists to overhaul antiquated systems with AI agents, and deliver the seamless, personalized experiences customers increasingly expect. That\u2019s where Agentforce comes in, the first digital labor platform for enterprises [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":84158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[19390],"sf_theme":[1916],"sf_topic":[20528,1737,1744],"sf_product":[19930],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-84152","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots-customer-stories","sf_theme-artificial-intelligence","sf_topic-agents","sf_topic-artificial-intelligence","sf_topic-customer-success","sf_product-agentforce","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Adecco Group Accenture Customer Demos - Salesforce<\/title>\n<meta name=\"description\" content=\"Companies worldwide are jumping into AI&nbsp; \u2014 and for service organizations in particular, improving the customer experience remains their No. 1\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agents of Change: How Businesses are Winning with Salesforce&#039;s Agentforce\" \/>\n<meta property=\"og:description\" content=\"Companies worldwide are jumping into AI&nbsp; \u2014 and for service organizations in particular, improving the customer experience remains their No. 1\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-08T16:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-07T17:34:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/01\/Agentforce-2.0_-Customer-Keynote-Demos.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Agents of Change: How Businesses are Winning with Salesforce&#8217;s Agentforce\",\"datePublished\":\"2025-01-08T16:00:00+00:00\",\"dateModified\":\"2025-04-07T17:34:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/\"},\"wordCount\":340,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/01\/Agentforce-2.0_-Customer-Keynote-Demos.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/\",\"name\":\"Adecco Group Accenture Customer Demos - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/adecco-group-accenture-agentforce\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/01\/Agentforce-2.0_-Customer-Keynote-Demos.png\",\"datePublished\":\"2025-01-08T16:00:00+00:00\",\"dateModified\":\"2025-04-07T17:34:42+00:00\",\"description\":\"Companies worldwide are jumping into AI&nbsp; 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