{"id":85472,"date":"2025-03-19T09:30:00","date_gmt":"2025-03-19T16:30:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=85472"},"modified":"2025-03-19T09:10:33","modified_gmt":"2025-03-19T16:10:33","slug":"reskilling-for-digital-labor-era","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/reskilling-for-digital-labor-era\/","title":{"rendered":"From Adaptability to AI Literacy: Critical Skills Needed to Succeed in the Digital Labor Revolution"},"content":{"rendered":"\n

The rise of digital labor<\/a>, with intelligent AI agents<\/a> that augment human workforces, is fundamentally reshaping<\/a> how businesses operate. As a result, jobs are changing \u2014 and the skills needed to be successful in those jobs are changing too. <\/p>\n\n\n\n

With just 15% of workers<\/a> saying that they have the education and training necessary to use AI effectively \u2014 reskilling is more critical and urgent than ever. But what does that\u200c look like for employers and employees? <\/p>\n\n\n\n

Top skills for the agentic AI future<\/strong><\/h2>\n\n\n\n

At Salesforce, we’re focused on upskilling employees to bring them along in the digital labor revolution. Using millions of internal datapoints, industry research, and benchmarking from organizations like World Economic Forum<\/a>, we’ve identified the top 10 enterprise skills that workers need to be successful in a future with agents, falling into three broad categories: <\/p>\n\n\n\n