The conversation around digital labor \u2014 and more of the activity \u2014 is shifting from \u201cWhat?\u201d to \u201cHow?\u201d<\/p>\n\n\n\n
A few months ago, many businesses were getting their first experiences with AI agents<\/a>, often in a testbed or as an early use case. Now, a growing number are expanding from phase one adoption to wider implementations, deploying agents alongside their human workforces and in customer-facing environments. <\/p>\n\n\n\n And there\u2019s this new development: Organizations are increasingly implementing agents that have the skills and know-how for lines of business and industries, making it faster and easier to realize the benefits of digital labor<\/a> in areas like Retail, Health, Field Service, and HR. <\/p>\n\n\n\n Salesforce is the platform enabling this exciting transition for customers.<\/p>\n<\/blockquote>\n\n\n\n Salesforce is the platform enabling this exciting transition for customers. Data Cloud melds all the structured and unstructured data and metadata into a single customer profile. This unified data grounds agents built with Agentforce, enabling more relevant, accurate output and actions. Agentforce includes a complete set of tools to create and customize agents, and a library of ready-to-use skills for use cases to manage the complexities of putting digital labor to work in the real world. What\u2019s more, hundreds of ready-made and tested actions, topics, and templates for agents are available from industry partners on the AgentExchange marketplace.<\/p>\n\n\n\n Data Cloud and Agentforce are embedded in every Salesforce app. This means every app has the same trusted 360-degree view of customers and the ability to easily create and deploy autonomous agents for almost any use case. This is the power of deeply integrating the apps, data, agents, and metadata on a single platform.<\/p>\n\n\n\n At Agentforce World Tour NYC<\/a>, the focus moves beyond the conceptual to highlight concrete examples of how companies across industries and lines of business are adopting Agentforce to solve critical challenges and achieve significant gains. Customers like Indeed, 1-800Accountant, and OpenTable are at the forefront, deploying Agentforce to streamline complex processes, free up employee time, accelerate revenue opportunities, and enhance service quality.<\/p>\n\n\n\n Delivering this kind of tangible value requires a platform that is not only powerful but also practical and trustworthy. New flexible pricing options<\/a>, including a Flex Credits model, make it easier for organizations to align investment with business outcomes generated by AI agents. Meanwhile, innovations in governance, trust, and security ensure that digital labor can be implemented with confidence, leveraging the Salesforce Platform\u2019s robust security features and compliance controls.<\/p>\n\n\n\n Industry leaders can tailor Agentforce to their operational needs. At World Tour NYC, Salesforce is showcasing new agent templates, including Agentforce for Financial Services<\/a>, providing pre-built, role-based agents that support industry-specific workflows and compliance requirements. Salesforce partners deeply with business to ensure they can implement digital labor strategically and achieve time to value ASAP. <\/p>\n\n\n\n\n
Agentforce comes to New York City<\/strong><\/h2>\n\n\n\n