{"id":87673,"date":"2025-05-29T08:00:00","date_gmt":"2025-05-29T15:00:00","guid":{"rendered":""},"modified":"2025-08-18T12:53:55","modified_gmt":"2025-08-18T19:53:55","slug":"agentic-ai-impact-on-workforce","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/agentic-ai-impact-on-workforce\/","title":{"rendered":"AI’s Human Impact: How Agentic Technology Is Reshaping Work"},"content":{"rendered":"\n

HR leaders plan to redeploy nearly a quarter of their workforce in the near future as AI agents<\/a> \u2014 which are capable of resolving complex issues independently \u2014 take on more routine tasks. As a result, HR leaders expect a productivity boost of 30% per employee.<\/p>\n\n\n\n

These findings come from a new Salesforce survey of 200 global HR executives<\/a>. Leaders also projected a staggering 327% growth in agent adoption within their organizations by 2027, spiking from just 15% adoption today to 64% within two years.<\/p>\n\n\n\n

To fully capitalize on this shift, organizations must reimagine workforce development, said Nathalie Scardino, President and Chief People Officer at Salesforce. Businesses must facilitate human workers\u2019 transition from task execution to AI supervision, cultivating crucial skills in leadership, strategic thinking, and human-AI collaboration.<\/p>\n\n\n\n

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Every employee will need to learn new human, agent, and business skills to thrive in the digital labor revolution.<\/p>\nNathalie Scardino, President and Chief People Officer at Salesforce<\/cite><\/blockquote>\n\n\n\n

“We’re in the midst of a once-in-a-lifetime transformation of work with digital labor<\/a> that is unlocking new levels of productivity, autonomy, and agency at a speed never before thought possible,” Scardino said. “Every employee will need to learn new human, agent, and business skills to thrive in the digital labor revolution.”<\/p>\n\n\n\n