{"id":87887,"date":"2025-06-12T05:00:00","date_gmt":"2025-06-12T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=87887"},"modified":"2026-01-16T12:20:03","modified_gmt":"2026-01-16T20:20:03","slug":"scaling-impact-sustainability-ai-agents","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/","title":{"rendered":"Meet the Digital Workforce Scaling Up Sustainability and Climate Disaster Response"},"content":{"rendered":"\n<div class=\"wp-block-group is-style-media-wrapping-container\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-style-shadow-box is-style-takeaways\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-471ecb11ca02c2e7ea813f9dd3857484\" id=\"h-key-takeaways\">Key Takeaways<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salesforce&#8217;s digital labor platform, Agentforce, is transforming how non-profit and government organizations are battling climate change.<\/li>\n\n\n\n<li>Organizations like Good360 and Rare are relying on agents to provide 24\/7 support to individuals utilizing their resources while also keeping an eye on sustainability through carbon footprint reporting.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-embed alignright is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/MQgN3JnMfYXkGv3DSXvDc6.jpg\"  data-uuid=\"MQgN3JnMfYXkGv3DSXvDc6\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"187\"\/>\n<\/div><\/figure>\n\n\n\n<p>Today\u2019s environmental challenges require solutions that can operate at unprecedented scale and speed. Fortunately, a new category of AI technology is stepping in to bridge the gap.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-agents\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents\u200c<\/a> \u2014 \u200csoftware systems that can reason and take action autonomously \u200c\u2014 \u200care becoming critical tools that allow environmentally-minded organizations to multiply their impact\u200c. This 24\/7 <a href=\"https:\/\/www.salesforce.com\/agentforce\/digital-labor\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">digital labor<\/a> force can shift both proactive and reactive environmental work from labor-intensive manual processes to scalable, automated systems that can operate continuously and help organizations scale existing resources.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-scaling-impact-with-agentic-ai\"><strong>Scaling impact with agentic AI<\/strong><\/h2>\n\n\n\n<p>The very nature of AI agents is futuristic and technologically complicated. It may, then, come as a surprise that many early adopters are nonprofit organizations.&nbsp;<\/p>\n\n\n\n<p>In 2025, Salesforce launched a <a href=\"https:\/\/www.salesforce.com\/news\/stories\/agents-for-impact-nature-2025\/\" target=\"_blank\" rel=\"noreferrer noopener\">unique accelerator program<\/a> that connects nonprofits with <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>, the company&#8217;s digital labor platform, to help them deploy AI agents across any workflow. Sunya Norman, Salesforce&#8217;s SVP of Impact, whose team facilitates the program, said these organizations are ideal candidates for understanding the value of AI agents. \u201cTheir lean operations mean nonprofits truly grasp the potential of digital labor in maximizing their capacity to advance their missions,\u201d she said.&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Their lean operations mean nonprofits truly grasp the potential of digital labor in maximizing their capacity to advance their missions.<\/p>\n<cite>Sunya Norman, SVP of Impact, Salesforce<\/cite><\/blockquote>\n<\/div><\/div>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tHow Nonprofits Are Leveraging AI Agents for Climate Action\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"\" target=\"_blank\">\n\t\t\t\t<span>GO DEEPER<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>Conservation and development organization <a href=\"https:\/\/rare.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rare<\/a>, for example, is rolling out an Agentforce-powered regenerative agriculture agent to deliver real-time, localized guidance to more farmers.<\/p>\n\n\n\n<p>&#8220;Currently, our team spends entire afternoons answering similar WhatsApp messages across many different municipalities,\u201d said Monica Varela, Vice President of Colombia Operations for Rare. \u201cAI will automate routine advice, freeing our people to focus on problems that truly warrant an in-person visit while maintaining close relationships with farmers through multiple channels.&#8221;<\/p>\n\n\n\n<p>By extending its work with the same resources, Rare can increase the impact of its sustainability efforts.<\/p>\n\n\n\n<p>\u201cAgriculture is responsible for 80% of deforestation in tropical areas, and worldwide, is responsible for 23% of carbon emissions,\u201d said Varela. \u201cSmallholder farmers make up 84% of farms worldwide. So if we have more of them practicing regenerative agriculture, we can really move the needle.\u201d<\/p>\n\n\n\n<p>Another Salesforce accelerator participant, the Forest Stewardship Council\u00ae (FSC\u00ae), promotes responsible forest management through a forest management certification program. The concept is simple: Getting more organizations certified faster ensures more forests are protected.<\/p>\n\n\n\n<p>The council sees agents as a natural extension of its management process, offering 24\/7 experts to help augment human teams. \u201cGetting FSC certified requires an understanding of the standards that we have put out there and an interpretation of what standards are relevant to you as an organization,\u201d said Shree Nath, a data and analytics expert at FSC. An FSC-trained AI agent, he said, could answer any questions that an organization might have about getting certified. In any time zone, in any language, immediately.<\/p>\n\n\n\n<p>\u201cIt improves the front-end prospecting, giving people the answers that they need and helps them on that journey,\u201d said Nath. \u201cAnd once an organization becomes certified, we see an opportunity for AI to help with continued monitoring and evaluation of the kinds of impacts they&#8217;re having on the ground.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-supporting-disaster-recovery-nbsp\"><strong>Supporting disaster recovery&nbsp;<\/strong><\/h2>\n\n\n\n<p>While proactive efforts are critical to supporting sustainability efforts, there\u2019s also a need for help when disaster strikes.<\/p>\n\n\n\n<p>&#8220;We are seeing an increased frequency of climate disasters, whether it&#8217;s wildfires in California or around the world,&#8221; said Mick Costigan, VP, Salesforce Futures.&nbsp;<\/p>\n\n\n\n<p>The reconstruction period following a disaster involves difficult decisions about where and how to rebuild, especially in areas facing recurring climate threats. This process requires coordinated services for affected communities. &#8220;One of the challenges has always been, how do you give people service when we just don&#8217;t have enough people to do that,\u201d said Costigan.<\/p>\n\n\n\n<p>This is where AI agents can step in. &#8220;Agents can provide a lot of value, giving people access 24\/7 to information, to be able to ask questions, to be able to check on the status of things that are happening,&#8221; said Costigan, highlighting how AI could help manage what he describes as a &#8220;complex engineering and rebuilding effort.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Agents can provide a lot of value, giving people access 24\/7 to information, to be able to ask questions, to be able to check on the status of things that are happening.<\/p>\n<cite>Mick Costigan, VP, Salesforce Futures<\/cite><\/blockquote>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/good360\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Good360<\/a>, a nonprofit connecting surplus goods with those who need it most, is using Agentforce to coordinate some of these disaster recovery efforts. The organization is optimizing its product placement technology with agents to ensure donated goods reach the affected communities after a climate event.<\/p>\n\n\n\n<p>This reduces both waste and increases efficiency, which can be a game-changer in a crisis.&nbsp;<\/p>\n\n\n\n<p>\u201cIn disaster relief community response, days could mean the difference between life and death,\u201d said Norman. \u201cIt could mean the difference between a community being resilient to disaster or not.\u201d<\/p>\n\n\n\n<p>One can imagine a future in which autonomous agents operate across different nonprofits and even in coordination with<a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-assistant\/\" target=\"_blank\" rel=\"noreferrer noopener\"> personal AI assistants<\/a>. These agents could together orchestrate deliveries of supplies and donations by robots without any need for human involvement.<\/p>\n\n\n\n<p>&#8220;While we still need to develop protocols for agent-to-agent communication, I believe this will be incredibly helpful in the future,\u201d said Costigan. \u201cSpeed and coordination are critical when people are displaced, living in gyms.\u201d<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92815\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/03\/26\/us-dept-labor-agentforce-enhance-citizen-support\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=1024\" class=\"content-card__image\" alt=\"Contact center worker in a headset providing personalized support with the help of Agentforce.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png 1200w, 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itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=1024\" class=\"content-card__image\" alt=\"Agentforce Gets Second-Level Compliance with EU Cloud Code of Conduct\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=300&amp;h=169 300w, 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https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-gdpr-compliance-certification\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tAgentforce Obtains Second-Level Compliance with the EU Cloud Code of Conduct\u00a0\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t1 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/87887\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-scaling-sustainability-impact\"><strong>Scaling sustainability impact<\/strong><\/h2>\n\n\n\n<p>It\u2019s not just the nonprofit sector that can use agents for sustainability-related work.<\/p>\n\n\n\n<p>For a heavy-emissions manufacturer, <a href=\"https:\/\/www.salesforce.com\/agentforce\/what-is-agentic-ai\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">agentic AI<\/a> can be trained to predict energy usage patterns and adjust operational processes without needing to ask a human for help. The agent can review new data as it comes in, make a decision based on that data, and act to update scheduled maintenance. This can lead to substantial cost savings and a significant reduction in greenhouse gas emissions.&nbsp;<\/p>\n\n\n\n<p>\u201cWhat will be particularly powerful is how these specialized agents will soon feed data to each other, creating an end-to-end pipeline of AI systems working together to achieve sustainability goals,\u201d Costigan said.<\/p>\n\n\n\n<p>Agentforce, for its part, is open, supporting a broad range of LLMs and emerging protocols. This includes Model Context Protocol (MCP), which enables agents to interact with different enterprise systems and apps, and <a href=\"https:\/\/www.salesforce.com\/blog\/agent-interoperability\/\" target=\"_blank\" rel=\"noreferrer noopener\">agent-to-agent<\/a> (A2A) protocol, a standardized framework for AI agents to communicate with each other across siloed systems and applications.<\/p>\n\n\n\n<p>Organizations can also use AI to improve their carbon footprint reporting, an important element in addressing impact. With Salesforce\u2019s <a href=\"https:\/\/www.salesforce.com\/net-zero\/cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Net Zero Cloud<\/a> product, any organization can track and measure sustainability data, providing a holistic view of sustainability performance. This helps in managing emissions, automating reporting tasks, and ensuring data privacy and security.<\/p>\n\n\n\n<p>&#8220;One of the challenges that organizations face in sustainability work is attracting the right level of priority and resources,&#8221; Costigan explained. &#8220;It&#8217;s often painstaking, laborious, data-intensive work. AI agents provide the digital labor when we simply don&#8217;t have the human capacity to do what needs to be done.\u201d<\/p>\n\n\n\n<p>And these use cases are only the beginning, according to Salesforce experts.<\/p>\n\n\n\n<p>\u201cSome of the most exciting sustainability applications are in image and audio,\u201d said Norman. \u201cAI is helping identify species, assess ecosystems through satellite imagery, and detect chainsaws in protected forests. One of our Impact Fund portfolio companies even uses image recognition to spot wildfire smoke early and alert first responders. These powerful modalities hold huge potential.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-using-agentic-ai-responsibly-nbsp\"><strong>Using agentic AI responsibly&nbsp;<\/strong><\/h2>\n\n\n\n<p>While AI holds incredible promise in the fight against climate change, responsible use is paramount. Today\u2019s AI requires massive computing resources, which in turn require more power, which can increase CO2 in the atmosphere if not managed correctly.&nbsp;<\/p>\n\n\n\n<p>\u201cThe end goal is sustainable forests that are resilient and that can help with slowing down climate change,\u201d said FSC\u2019s Shree. \u201cSo we\u2019re embarking on our AI journey with excitement and some trepidation because there\u2019s a concern about AI in terms of energy usage. We have to pay attention to the approach, the kinds of governance controls to make sure whatever we do is ethical, responsible, and equitable across the constituents we serve.\u201d<\/p>\n\n\n\n<p>Salesforce has implemented a set of <a href=\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai-framework-accelerator\/\" target=\"_blank\" rel=\"noreferrer noopener\">sustainable AI principles<\/a> to guide its use of the technology to make it more sustainable and equitable. And it continues to explore other ways to reduce its impact.<\/p>\n\n\n\n<p>The company also partnered with leading tech and academic partners on an <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-energy-score\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Energy Score<\/a>, a benchmarking tool that allows <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-are-large-language-models\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">large language model<\/a> (LLM) developers and users to report an AI model\u2019s consumption, giving companies a clearer window into their own use.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>By openly sharing energy consumption data, our companies can collectively implement ecodesign practices and minimize the environmental footprint of AI technologies.<\/p>\n<cite>Ariane Thomas, Global Tech Director of Sustainability, L\u2019OREAL Group<\/cite><\/blockquote>\n\n\n\n<p>\u201cTransparency like that offered by the AI Energy Score is crucial,\u201d said Ariane Thomas, Global Tech Director of Sustainability, L\u2019OREAL Group. \u201cBy openly sharing energy consumption data, our companies can collectively implement ecodesign practices and minimize the environmental footprint of AI technologies.\u201d&nbsp;<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"91996\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/linked-content\/lockheed-martin-pge-corporation-salesforce-and-wells-fargo-launch-emberpoint-to-transform-americas-wildfire-prevention-detection-and-response\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=1024\" class=\"content-card__image\" alt=\"\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=1024&amp;h=576 1024w, 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150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/linked-content\/lockheed-martin-pge-corporation-salesforce-and-wells-fargo-launch-emberpoint-to-transform-americas-wildfire-prevention-detection-and-response\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tLockheed Martin, PG&#038;E Corporation, Salesforce and Wells Fargo Launch EMBERPOINT\u2122 to Transform America&#8217;s Wildfire Prevention, Detection and Response\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"90878\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/nature-based-actions-cop30\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=1024\" class=\"content-card__image\" alt=\"Tropical fish swimming in the ocean.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/nature-based-actions-cop30\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Scales Water, Forest, and Ocean Initiatives to Build Resilience for Communities Across Latin America\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t3 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/87887\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-future-of-sustainability-and-ai\"><strong>The future of sustainability and AI<\/strong><\/h2>\n\n\n\n<p>The promise of <a href=\"https:\/\/www-staging.salesforce.com\/net-zero\/ai-agents-for-sustainability\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">agentic AI in sustainability<\/a> isn&#8217;t merely about making current processes more efficient \u200c \u2014 \u200cit&#8217;s about fundamentally transforming our approach to managing a changing climate.&nbsp;<\/p>\n\n\n\n<p>&#8220;There&#8217;s enormous potential for real-time interventions or even early preventive actions,&#8221; said Norman. &#8220;We&#8217;re moving from looking in the rearview mirror to looking ahead \u2014 or better yet, having optimal environmental outcomes happen automatically with our blessing.&#8221;<\/p>\n\n\n\n<p>As these technologies mature, sustainability leadership won&#8217;t just come from organizations with the best data or the most resources. They\u2019ll come from those that most effectively deploy AI agents as environmental allies\u200c \u2014 \u200cturning our relationship with climate change and its effects from one of reaction to one of informed, coordinated anticipation and resolution.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper\"><strong>Go deeper:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See how Salesforce <a href=\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">balances AI innovation with sustainability<\/a><\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/www.salesforce.com\/news\/topics\/sustainability\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s sustainability efforts<\/a><\/li>\n\n\n\n<li>How <a href=\"https:\/\/www.salesforce.com\/news\/stories\/agents-for-impact-nature-2025\/\" target=\"_blank\" rel=\"noreferrer noopener\">agentic AI can support nature-based solutions<\/a> to climate change<\/li>\n<\/ul>\n\n\n\n<p><br><\/p>\n\n\n\n<p>&nbsp;<br><br><br><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key Takeaways Today\u2019s environmental challenges require solutions that can operate at unprecedented scale and speed. Fortunately, a new category of AI technology is stepping in to bridge the gap.&nbsp; AI agents\u200c \u2014 \u200csoftware systems that can reason and take action autonomously \u200c\u2014 \u200care becoming critical tools that allow environmentally-minded organizations to multiply their impact\u200c. This [&hellip;]<\/p>\n","protected":false},"author":176,"featured_media":87902,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1730],"sf_theme":[1916],"sf_topic":[20528,1737,2498,1733,1785],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[20450,21199],"sf_visibility":[],"coauthors":[21181],"class_list":["post-87887","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-feature-stories","sf_theme-artificial-intelligence","sf_topic-agents","sf_topic-artificial-intelligence","sf_topic-automation","sf_topic-stakeholder-capitalism","sf_topic-sustainability","sf_location-global","sf_collection-futures","sf_collection-fy26-q2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Autonomous Agents Help Scale Sustainability Needs - Salesforce<\/title>\n<meta name=\"description\" content=\"Key Takeaways Salesforce&#039;s digital labor platform, Agentforce, is transforming how non-profit and government organizations are battling climate change.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet the Digital Workforce Scaling Up Sustainability and Climate Disaster Response\" \/>\n<meta property=\"og:description\" content=\"Key Takeaways Salesforce&#039;s digital labor platform, Agentforce, is transforming how non-profit and government organizations are battling climate change.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-12T12:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-16T20:20:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/06\/The-Climate-Code_-How-Autonomous-Agents-Help-Scale-Sustainability-Needs.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Melissa Forbes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Melissa Forbes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/image\/3a73b741cc530a3f5f71b448bdebbc63\"}],\"headline\":\"Meet the Digital Workforce Scaling Up Sustainability and Climate Disaster Response\",\"datePublished\":\"2025-06-12T12:00:00+00:00\",\"dateModified\":\"2026-01-16T20:20:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/\"},\"wordCount\":1708,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/06\/The-Climate-Code_-How-Autonomous-Agents-Help-Scale-Sustainability-Needs.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/scaling-impact-sustainability-ai-agents\/\",\"name\":\"How Autonomous Agents Help Scale Sustainability Needs - 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