{"id":88264,"date":"2025-06-30T10:00:00","date_gmt":"2025-06-30T17:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=88264"},"modified":"2025-10-29T10:56:29","modified_gmt":"2025-10-29T17:56:29","slug":"agentic-interoperability-powers-ai-agent-market","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/agentic-interoperability-powers-ai-agent-market\/","title":{"rendered":"Agents Unleashed: Interoperability to Power a $6 Trillion Economy"},"content":{"rendered":"\n<div class=\"wp-block-group is-style-shadow-box is-style-takeaways\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-471ecb11ca02c2e7ea813f9dd3857484\" id=\"h-key-takeaways\">Key Takeaways<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Companies adopting AI must grapple with balancing open ecosystems with concerns about security and trust.<\/li>\n\n\n\n<li>Salesforce\u2019s new Model Context Protocol (MCP) and AgentExchange marketplace enable companies to balance these needs, by enhancing AI agent interoperability without sacrificing security. <\/li>\n\n\n\n<li>These new capabilities allow partners such as AWS and PayPal to connect AI agents to each other while working within the safety of the Salesforce Platform.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p>Salesforce is a leading player in &#8220;agentic interoperability,&#8221; enabling AI agents from various platforms, vendors, and data sources to connect and collaborate, unlocking unprecedented customer value and driving a new <a href=\"https:\/\/www.salesforce.com\/form\/agentforce\/maximizing-roi-with-agentforce\/?ve=g-recaptcha-response\" target=\"_blank\" rel=\"noreferrer noopener\">$6 trillion agent economy<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/ASj5yBo7cV9fN8WLfAmXDg.jpg\"  data-uuid=\"ASj5yBo7cV9fN8WLfAmXDg\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<p><strong>Why it matters:<\/strong> Eighty-four percent of enterprise CIOs believe AI will be as significant to their businesses <a href=\"https:\/\/www.salesforce.com\/news\/stories\/cio-ai-trends\/\" target=\"_blank\" rel=\"noreferrer noopener\">as the rise of the internet<\/a>, and the rise of <a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents<\/a> only increases the technology\u2019s transformative potential. Companies must embrace an &#8220;agent-first&#8221; approach to realize massive productivity gains and new business opportunities, moving beyond isolated AI applications to a seamlessly integrated digital workforce. Salesforce is leading this shift with <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>, a trusted and complete agentic AI platform built on open standards.<\/p>\n\n\n\n<p><strong>Driving the news:<\/strong> In a recent discussion, Salesforce, with partners Seismic and Box, highlighted why agentic interoperability is so important:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Seamless and secure agent collaboration:<\/strong> The next major challenge for AI agents is working seamlessly and securely with external agents, enterprise data sources, and tools.<\/li>\n\n\n\n<li><strong>Open standards as the backbone:<\/strong> <a href=\"https:\/\/www.salesforce.com\/news\/stories\/open-ecosystem-drives-trusted-agent-interoperability\/\" target=\"_blank\" rel=\"noreferrer noopener\">Open standards<\/a> like MCP (Multi-Agent Communication Protocol) and A2A (Agent-to-Agent) are gaining traction and forming the foundation for interoperability between agents.<\/li>\n\n\n\n<li><strong>Agentforce 3 and AgentExchange:<\/strong> Salesforce is delivering enterprise-grade AI supporting MCP standards through <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/06\/23\/agentforce-3-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce 3<\/a> and its new AI agent gateway. The expanded AgentExchange facilitates the discovery and deployment of trusted external tools, pre-validated MCP servers, and external agents via A2A.<\/li>\n\n\n\n<li><strong>Powering agent-first businesses:<\/strong> Partners like Seismic are building agentic solutions on AgentExchange to solve pain points for sellers and sales managers, recognizing Agentforce as the central platform for sales workflows in the new era of agentic CRM.<\/li>\n\n\n\n<li><strong>Unstructured data and permission-aware agents:<\/strong> Box, a content services leader, emphasizes the importance of permission-aware, secure collaboration with agents, especially given that over 90% of content is unstructured, a domain where AI agents excel. Box supports MCP calls to enable seamless and secure agent interaction.<\/li>\n<\/ul>\n\n\n\n<p><strong>What they\u2019re saying:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Being agent first, the idea of agentic transformation is a huge imperative for organizations \u2026 by building a digital workforce of AI agents alongside humans, organizations stand to realize unprecedented productivity gains and basically the creation of entirely new business opportunities.&#8221; \u2014 Gary Lerhaupt, VP of Product Architecture, Salesforce<\/li>\n\n\n\n<li>&#8220;It was obvious to us that Agentforce was the place that sellers were going to be &#8230; the value we used to provide for human agents, we&#8217;re not providing to AI agents.&#8221; \u2014 Tom Strader, VP of Incubation Engineering, Seismic<\/li>\n\n\n\n<li>&#8220;What&#8217;s most important is being permissions-aware and having that secure collaboration with agents. And that&#8217;s where Box is really leading the charge to empower organizations forward, leveraging AI and agents \u2026 So working with your content, and enterprise workflows to make them both seamless and secure.&#8221; \u2014 Yashoda Bhavnani, Head of AI, Box<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>It was obvious to us that Agentforce was the place that sellers were going to be &#8230; the value we used to provide for human agents, we&#8217;re not providing to AI agents.<\/p>\n<cite>Tom Strader, VP of Incubation Engineering, Seismic<\/cite><\/blockquote>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93329\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-operations-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=1024\" class=\"content-card__image\" alt=\"Salesforce Launches Agentforce Operations\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Salesforce-Launches-Agentforce-Operations-to-End-Back-Office-Bottlenecks.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-operations-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Launches Agentforce Operations to End Back-Office Bottlenecks\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t7 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93298\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/04\/28\/salesforce-agentforce-life-sciences-unify-moderna-global-commercial-operations\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=1024\" class=\"content-card__image\" alt=\"Salesforce Agentforce Life Sciences to Unify Moderna\u2019s Global Commercial Operations\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png 1920w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Moderna-PR-image.png?w=1218&amp;h=685 1218w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/04\/28\/salesforce-agentforce-life-sciences-unify-moderna-global-commercial-operations\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Agentforce Life Sciences to Unify Moderna\u2019s Global Commercial Operations\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t2 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/88264\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p><strong>Between the lines:<\/strong> Unlike companies building bespoke agents for isolated platforms, Salesforce&#8217;s approach, driven by Agentforce and AgentExchange, fosters a multi-agent ecosystem where tools like Seismic and Box can interoperate. This enables agents to orchestrate complex tasks across various applications and data sources, understanding nuanced differences in information.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salesforce&#8217;s commitment to open standards like MCP is critical, as it encourages broader adoption by SaaS vendors and independent third parties, leading to a win-win for the entire ecosystem.<\/li>\n<\/ul>\n\n\n\n<p><strong>What\u2019s next:<\/strong> Salesforce continues to expand its AgentExchange, which currently hosts over 200 partners, positioning itself as the central destination for agent interoperability in the enterprise. This collaborative ecosystem is paving the way for the &#8220;Gen Agent&#8221; workforce, where AI agents will become the new user interface.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More information:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read how Salesforce\u2019s <a href=\"https:\/\/www.salesforce.com\/news\/stories\/open-ecosystem-drives-trusted-agent-interoperability\/\" target=\"_blank\" rel=\"noreferrer noopener\">open ecosystem is driving trusted agent interoperability<\/a><\/li>\n\n\n\n<li>Get the <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/06\/23\/agentforce-3-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">latest news on Agentforce 3<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Key Takeaways Salesforce is a leading player in &#8220;agentic interoperability,&#8221; enabling AI agents from various platforms, vendors, and data sources to connect and collaborate, unlocking unprecedented customer value and driving a new $6 trillion agent economy. Why it matters: Eighty-four percent of enterprise CIOs believe AI will be as significant to their businesses as the [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":88266,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1728],"sf_theme":[21184],"sf_topic":[20528,21187,2798,1741],"sf_product":[19930],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[21199],"sf_visibility":[],"coauthors":[],"class_list":["post-88264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots","sf_theme-agentic-ai","sf_topic-agents","sf_topic-ai","sf_topic-data","sf_topic-salesforce-partners","sf_product-agentforce","sf_location-global","sf_collection-fy26-q2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce, Box, Seismic on Agentic Interoperability to Power Market - Salesforce<\/title>\n<meta name=\"description\" content=\"Key Takeaways Companies adopting AI must grapple with balancing open ecosystems with concerns about security and trust. 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