{"id":88756,"date":"2025-07-24T17:00:14","date_gmt":"2025-07-25T00:00:14","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=88756"},"modified":"2025-08-22T09:59:41","modified_gmt":"2025-08-22T16:59:41","slug":"workforce-innovation-playbook-agentic-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/workforce-innovation-playbook-agentic-ai\/","title":{"rendered":"Salesforce Publishes the Workforce Innovation Playbook: The 4Rs to Building the Human + Agent Workforce"},"content":{"rendered":"\n

Today, Salesforce published the Workforce Innovation Playbook<\/a>, a guide to help any company augment human productivity, creativity, and purpose with human and agent collaboration.\u00a0<\/p>\n\n\n\n

Why it matters: <\/strong>This workforce transformation with digital labor<\/a> is not the future<\/em> of work, it\u2019s happening now<\/em>. Recent research<\/a> found that daily AI users report increased productivity (64%), focus (58%), and job satisfaction (81%). And 86% of Chief Human Resource Officers<\/a> say integrating it will be a critical part of their job in the years ahead \u2014 yet only 15% have fully implemented agentic AI<\/a>. Leaders recognize the potential of agents in the workplace, but some don\u2019t know where to start and lack a clear roadmap.<\/p>\n\n\n\n