{"id":89085,"date":"2025-08-18T08:00:00","date_gmt":"2025-08-18T15:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=89085"},"modified":"2025-08-22T11:38:50","modified_gmt":"2025-08-22T18:38:50","slug":"salesforce-celebrates-10-million-volunteer-hours","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-celebrates-10-million-volunteer-hours\/","title":{"rendered":"Salesforce Employees Reach 10M Volunteer Hours, with Impact Felt Around the World"},"content":{"rendered":"\n<div class=\"wp-block-group is-style-shadow-box is-style-takeaways\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-471ecb11ca02c2e7ea813f9dd3857484\" id=\"h-key-takeaways\">Key Takeaways<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em><em>Salesforce employees have collectively delivered 10 million volunteer hours, ranging from environmental conservation in Switzerland to bridging the digital divide in India to inspiring students in Silicon Valley and Australia.&nbsp;<\/em><\/em><\/li>\n\n\n\n<li><em><em>The company&#8217;s 1-1-1 philanthropic model fosters a culture of giving back, leading to a &#8220;multiplier effect&#8221; where individual actions create an exponential impact.<\/em><\/em><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p>When Sophie Hunziker made her first phone call to <a href=\"https:\/\/www.birdlife.ch\/en\" target=\"_blank\" rel=\"noreferrer noopener\">BirdLife Switzerland<\/a> four years ago, the conservation group was skeptical. Probably just another tech company looking for good PR, they thought.&nbsp;<\/p>\n\n\n\n<p>But Hunziker, a senior executive assistant at Salesforce in Switzerland, wasn\u2019t deterred. She convinced BirdLife to accept Salesforce volunteers for a variety of hands-on projects, like removing large quantities of invasive neophytes and cultivating vegetables on pesticide-free farms. As projects added up, the volunteers demonstrated both skill and accountability, and the skepticism melted away. BirdLife even decided to let Salesforce help build nesting boxes for birds \u2014 something the nonprofit had never attempted with volunteers before.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We couldn\u2019t have imagined \u2014 even in our wildest dreams \u2014 that just three months after installing the first nesting boxes, a wryneck would have already moved in.<\/p>\n<cite>BirdLife Switzerland<\/cite><\/blockquote>\n\n\n\n<p>Following a number of habitat improvements and the addition of these Salesforce-supported nesting boxes, something incredible happened. The wryneck\u200c \u2014 \u200ca rare, snake-mimicking bird\u200c \u2014 \u200cmade a remarkable comeback, returning to the area after a 20-year absence. BirdLife reported that, &#8220;We couldn\u2019t have imagined \u2014 even in our wildest dreams \u2014 that just three months after installing the first nesting boxes, a wryneck would have already moved in.\u201d&nbsp;<\/p>\n\n\n\n<p>That powerful story is now part of a massive milestone: Since <a href=\"https:\/\/www.salesforce.com\/news\/stories\/25th-birthday-feature\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s founding<\/a>, its employees have donated 10 million volunteer hours to causes including education, youth development, human services, and environmental stewardship. Supporting over 43,000 nonprofits in 48 countries, Salesforce volunteers have also contributed across regions, with 6.1 million hours in North America, 1.9 million in EMEA, and 1.7 million in APAC.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"89119-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1707\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/AGV_vUcgSR27odMdFBrSG5c3KBXrr6I_30xQS_19Pprx05LIQklnpVBPxxwlcBm1AnIYsj9WB7ApWcQW2OmuNkHBgFKctndbb2SpG_loYqk7MWpUnJ93uHTUmOM2XRLijBTtjgR3ce9Rs2048.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-89119\" title=\"10M All Time VTO Hours_Carousel 1.png\" 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data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1707\" 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https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/AGV_vUcgSR27odMdFBrSG5c3KBXrr6I_30xQS_19Pprx05LIQklnpVBPxxwlcBm1AnIYsj9WB7ApWcQW2OmuNkHBgFKctndbb2SpG_loYqk7MWpUnJ93uHTUmOM2XRLijBTtjgR3ce9Rs2048.png?w=438&amp;h=365 438w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/AGV_vUcgSR27odMdFBrSG5c3KBXrr6I_30xQS_19Pprx05LIQklnpVBPxxwlcBm1AnIYsj9WB7ApWcQW2OmuNkHBgFKctndbb2SpG_loYqk7MWpUnJ93uHTUmOM2XRLijBTtjgR3ce9Rs2048.png?w=678&amp;h=565 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/AGV_vUcgSR27odMdFBrSG5c3KBXrr6I_30xQS_19Pprx05LIQklnpVBPxxwlcBm1AnIYsj9WB7ApWcQW2OmuNkHBgFKctndbb2SpG_loYqk7MWpUnJ93uHTUmOM2XRLijBTtjgR3ce9Rs2048.png?w=150&amp;h=125 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/AGV_vUcgSR27odMdFBrSG5c3KBXrr6I_30xQS_19Pprx05LIQklnpVBPxxwlcBm1AnIYsj9WB7ApWcQW2OmuNkHBgFKctndbb2SpG_loYqk7MWpUnJ93uHTUmOM2XRLijBTtjgR3ce9Rs2048.png?w=232&amp;h=193 232w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/AGV_vUcgSR27odMdFBrSG5c3KBXrr6I_30xQS_19Pprx05LIQklnpVBPxxwlcBm1AnIYsj9WB7ApWcQW2OmuNkHBgFKctndbb2SpG_loYqk7MWpUnJ93uHTUmOM2XRLijBTtjgR3ce9Rs2048.png?w=1218&amp;h=1015 1218w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>These numbers represent far more than corporate altruism\u200c \u2014 \u200ctogether, they&#8217;re the manifestation of a philosophy that sees <a href=\"https:\/\/www.salesforce.com\/company\/impact\/\" target=\"_blank\" rel=\"noreferrer noopener\">business as the greatest platform for change<\/a>.<\/p>\n\n\n\n<p>They also represent a way for Salesforce teams to connect to a greater purpose \u2014 and to each other. One of the most challenging volunteering activities for Hunziker and her team of 48 volunteers was counting on a farmer\u2019s tractor to help move 19 cubic meters of sand and stone to create wildlife habitats.&nbsp;<\/p>\n\n\n\n<p>Then the tractor broke\u200c down.<\/p>\n\n\n\n<p>Undeterred, team members applied their problem-solving skills and got to work. \u201cWe went back to the visitor center and got some old wheelbarrows and buckets,\u201d she recalled. Teams of two carried the buckets together until all the sand and stone had been relocated, turning a potential disaster into a triumph of cooperation.&nbsp;<\/p>\n\n\n\n<p>\u201cIt showed how teams can work together \u2014 divide and conquer, as they say in sales,\u201d said Hunziker.<\/p>\n\n\n\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\" style=\"--aspect-ratio:calc(512 \/ 384)\"><div class=\"wp-block-jetpack-slideshow_container swiper-container\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"384\" alt=\"Sophie Hunziker and Salesforce Switzerland employees volunteer at a recent event.\" class=\"wp-block-jetpack-slideshow_image wp-image-89092\" data-id=\"89092\" data-aspect-ratio=\"512 \/ 384\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed1.jpg?w=512\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed1.jpg 512w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed1.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed1.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed1.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed1.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed1.jpg?w=257&amp;h=193 257w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Sophie Hunziker and Salesforce Switzerland employees volunteer at a recent event.<\/figcaption><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"512\" alt=\"Hunziker shows off a few of the rocks she and her team moved after their tractor broke down. \" class=\"wp-block-jetpack-slideshow_image wp-image-89091\" data-id=\"89091\" data-aspect-ratio=\"384 \/ 512\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed2.jpg?w=384\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed2.jpg 384w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed2.jpg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed2.jpg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed2.jpg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed2.jpg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed2.jpg?w=145&amp;h=193 145w\" sizes=\"(max-width: 384px) 100vw, 384px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Hunziker shows off a few of the rocks she and her team moved after their tractor broke down. <\/figcaption><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" alt=\"Volunteers work together to move a massive pile of rocks after their tractor broke down.\" class=\"wp-block-jetpack-slideshow_image wp-image-89093\" data-id=\"89093\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg 1600w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=1536&amp;h=1152 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=678&amp;h=509 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed3.jpg?w=1218&amp;h=914 1218w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Volunteers work together to move a massive pile of rocks after their tractor broke down.<\/figcaption><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bridging-the-digital-divide-in-india\"><strong>Bridging the digital divide in India<\/strong><\/h2>\n\n\n\n<p>In Hyderabad, Salesforce Senior Manager of Software Engineering Love Gupta had to solve a different problem: the chasm between what engineering students learn in college and what top technology companies\u200c require from their employees. Working initially with the United Way and later leveraging Salesforce\u2019s own <a href=\"https:\/\/www.salesforce.com\/nonprofit\/volunteer-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">volunteering infrastructure<\/a>, Love Gupta designed a program to prepare students from under-resourced colleges for interviews at companies like Google, Microsoft, and Amazon.<\/p>\n\n\n\n<p>\u201cWe were teaching them industry-specific stuff \u2014 data structures, algorithms \u2014 that all the product companies ask about in interviews,\u201d Love Gupta explained. \u201cThese are tips and tricks that colleges generally don\u2019t teach.\u201d<\/p>\n\n\n\n<p>One student\u2019s story captures the program\u2019s impact. During mock interviews, Love Gupta worked with a technically skilled woman who couldn\u2019t articulate her knowledge. She knew the concepts, but froze when trying to explain them to interviewers.<\/p>\n\n\n\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\" style=\"--aspect-ratio:calc(1024 \/ 768)\"><div class=\"wp-block-jetpack-slideshow_container swiper-container\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" alt=\"Love Gupta and colleagues pose at a 2023 event in Hyderabad.\" class=\"wp-block-jetpack-slideshow_image wp-image-89097\" data-id=\"89097\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg 1600w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=1536&amp;h=1152 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=678&amp;h=509 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed4.jpg?w=1218&amp;h=914 1218w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Love Gupta and colleagues pose at a 2023 event in Hyderabad.<\/figcaption><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" alt=\"Students gather for a presentation from Salesforce.\" class=\"wp-block-jetpack-slideshow_image wp-image-89096\" data-id=\"89096\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg 1600w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=1536&amp;h=1152 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=678&amp;h=509 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed5.jpg?w=1218&amp;h=914 1218w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Students gather for a presentation from Salesforce.<\/figcaption><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<p>\u201cShe was getting nervous when somebody was sitting on the other side of the table,\u201d Love Gupta recalled. Through weeks of personal mentoring and additional mock interviews, he helped her build confidence. She landed a job at Amazon and is thriving there today.<\/p>\n\n\n\n<p>\u201cI feel humbled,\u201d Love Gupta said of his role in bringing this program to colleges, \u201cbecause I learned these same concepts in my college from students in classes above me. I have to pass it on.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-breaking-down-barriers-in-silicon-valley\"><strong>Breaking down barriers in Silicon Valley<\/strong><\/h2>\n\n\n\n<p>Salesforce employees have discovered that some of the most rewarding work often happens outside the office\u200c \u2014 \u200cin \u200cplaces where technology meets humanity, where corporate skills address community needs, and where 10 million individual hours add up to transformational impact.&nbsp;<\/p>\n\n\n\n<p>But some of that work happens inside the office as well.&nbsp;<\/p>\n\n\n\n<p>In California, Betty Yip, Senior Director of Technical Program Management for Salesforce, watched as 70 high school students from El Camino, South San Francisco\u200c \u2014 \u200cmostly students from underresourced communities \u2014 \u200cstepped into Salesforce Tower San Francisco for the first time. Many had never been inside a tech company\u2019s office building before, assuming such places were only for computer science majors.<\/p>\n\n\n\n<p>\u201cFor those who didn\u2019t see themselves as majoring in computer science or technology, it was a good way for them to get a taste of what a tech company does,\u201d Yip explained.&nbsp;<\/p>\n\n\n\n<p>The program, which began in 2024, pairs volunteers with students from El Camino\u2019s Business Club to practice elevator pitches and explore career paths they may have never considered \u2014 like AI.<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92815\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/03\/26\/us-dept-labor-agentforce-enhance-citizen-support\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=1024\" class=\"content-card__image\" alt=\"Contact center worker in a headset providing personalized support with the help of Agentforce.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/03\/26\/us-dept-labor-agentforce-enhance-citizen-support\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tU.S. Department of Labor Taps Agentforce to Enhance Citizen Support\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92799\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-gdpr-compliance-certification\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=1024\" class=\"content-card__image\" alt=\"Agentforce Gets Second-Level Compliance with EU Cloud Code of Conduct\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-successfully-declares-Agentforce-adherent-to-the-EU-Cloud-Code-of-Conduct.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-gdpr-compliance-certification\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tAgentforce Obtains Second-Level Compliance with the EU Cloud Code of Conduct\u00a0\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t1 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/89085\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p>In 2025 alone, Salesforce employees have logged 8,800 hours in support of advancing AI skilling initiatives like this. In doing so, they\u2019re helping to prepare the next generation for what work will look like in the future and ensuring that emerging technologies like AI are inclusive, empowering, and accessible.&nbsp;<\/p>\n\n\n\n<p>This year, nearly 30 students visiting the Tower\u2019s Agentblazer Ranch had the opportunity to get hands-on with Agentforce, Salesforce\u2019s digital labor platform. With support from Salesforce employee volunteers, students created their own intelligent agents.&nbsp;<\/p>\n\n\n\n<p>\u201cThey were blown away,\u201d Yip said. \u201cWhen they got their hands on the technology and started trying to create an agent, they realized: \u2018Oh, you told us what Salesforce does, but we had no idea how powerful it is.\u2019\u201d&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\" style=\"--aspect-ratio:calc(1024 \/ 576)\"><div class=\"wp-block-jetpack-slideshow_container swiper-container\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" alt=\"Salesforce Celebrates 10 Million Volunteer Hours and Culture of Giving\" class=\"wp-block-jetpack-slideshow_image wp-image-89101\" data-id=\"89101\" data-aspect-ratio=\"1024 \/ 576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png 1920w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Sophie-Hunziker.png?w=1218&amp;h=685 1218w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" alt=\"Salesforce Celebrates 10 Million Volunteer Hours and Culture of Giving\" class=\"wp-block-jetpack-slideshow_image wp-image-89100\" data-id=\"89100\" data-aspect-ratio=\"1024 \/ 576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png 1920w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Love-Gupta.png?w=1218&amp;h=685 1218w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" alt=\"Decorative quote card featuring a quote from Betty Yip.\" class=\"wp-block-jetpack-slideshow_image wp-image-89156\" data-id=\"89156\" data-aspect-ratio=\"1024 \/ 576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png 1920w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Betty-Yip-1.png?w=1218&amp;h=685 1218w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" alt=\"Salesforce Celebrates 10 Million Volunteer Hours and Culture of Giving\" class=\"wp-block-jetpack-slideshow_image wp-image-89102\" data-id=\"89102\" data-aspect-ratio=\"1024 \/ 576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png 1920w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Kim-Davies.png?w=1218&amp;h=685 1218w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-finding-their-voice\"><strong>Finding their voice<\/strong><\/h2>\n\n\n\n<p>Bringing Salesforce resources to the surrounding community has proven a successful model in other regions, too, creating unforgettable moments for both participants and volunteers.<\/p>\n\n\n\n<p>Ten years ago, Kim Davies, VP, Delivery Leader at Salesforce, began working with the nonprofit <a href=\"https:\/\/www.salesforce.com\/au\/blog\/deepening-our-commitment-to-schools-plus-careertrackers-and-equality\/\" target=\"_blank\" rel=\"noreferrer noopener\">Schools Plus<\/a> to bring a classroom of students to Salesforce\u2019s Melbourne office. The program has expanded to multiple schools and hundreds of volunteers with four onsite programs a year.<\/p>\n\n\n\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\" style=\"--aspect-ratio:calc(1024 \/ 768)\"><div class=\"wp-block-jetpack-slideshow_container swiper-container\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" alt=\"Davies and Salesforce Melbourne employees volunteer at a recent Schools Plus competition.\" class=\"wp-block-jetpack-slideshow_image wp-image-89107\" data-id=\"89107\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg 1600w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=1536&amp;h=1152 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=678&amp;h=509 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed6.jpg?w=1218&amp;h=914 1218w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Davies and Salesforce Melbourne employees volunteer at a recent Schools Plus competition.<\/figcaption><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" alt=\"Davies and Salesforce Melbourne employees volunteer at a recent Schools Plus competition.\" class=\"wp-block-jetpack-slideshow_image wp-image-89108\" data-id=\"89108\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg 1600w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=1536&amp;h=1152 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=678&amp;h=509 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/unnamed7.jpg?w=1218&amp;h=914 1218w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Davies and Salesforce Melbourne employees volunteer at a recent Schools Plus competition.<\/figcaption><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<p>One day, while hosting a STEM competition, Davies was working with a team of students struggling to program their robot. One girl stood apart from the group, silent and separated.<\/p>\n\n\n\n<p>Davies kept encouraging the girl to participate, offering her the iPad to try programming the robot. Finally, the girl sat down, took the device, and\u200c \u2014 \u200cwithin minutes\u200c \u2014 \u200cfixed the problem that had stumped the entire team. The group erupted in high-fives and hugs, including the formerly silent participant.<\/p>\n\n\n\n<p>Later, the teacher pulled Davies aside with tears in her eyes. \u201cShe said this particular student had been at the school three months,\u201d Davies recalled. \u201cShe\u2019d never spoken to any of the kids before.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-business-as-a-platform-for-change\"><strong>Business as a platform for change<\/strong><\/h2>\n\n\n\n<p>That moment of breakthrough\u200c \u2014 \u200ca young person finding her voice through collaboration on technology\u200c \u2014 \u200cexemplifies what Davies calls the \u201cripple effect\u201d of volunteer work. It\u2019s not just about the immediate impact but how one moment of connection can transform a life trajectory.<\/p>\n\n\n\n<p>These individual stories also illuminate a larger phenomenon: how, when managed thoughtfully, corporate volunteering can create a multiplier effect. Hunziker\u2019s conservation work earned her an internal Salesforce award that included two $20,000 grants to her favorite environmental organizations. Davies\u2019 STEM program inspired more schools to get involved and a new regional competition, as well as a grant to fund the competition. Love Gupta\u2019s curriculum became a self-sustaining online platform available to students beyond the formal program. And Yip\u2019s program has caught the attention of employees in other offices who are actively looking to replicate it.<\/p>\n\n\n\n<p>This amplification of impact is central to Salesforce\u2019s approach to corporate responsibility. At its founding more than 25 years ago, the company adopted a <a href=\"https:\/\/www.salesforce.com\/company\/pledge\/\" target=\"_blank\" rel=\"noreferrer noopener\">1-1-1 philanthropy model<\/a>, pledging 1% of its equity, time, and products to giving back. Through this model, Salesforce has <a href=\"https:\/\/www.salesforce.com\/company\/philanthropy\/\" target=\"_blank\" rel=\"noreferrer noopener\">embedded philanthropy<\/a> into the core of its business, encouraging a culture of giving back. By living this model, it has also inspired more than 19,000 companies to join the <a href=\"https:\/\/www.pledge1percent.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pledge 1% movement<\/a>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Through this model, Salesforce has <a href=\"https:\/\/www.salesforce.com\/company\/philanthropy\/\" target=\"_blank\" rel=\"noreferrer noopener\">embedded philanthropy<\/a> into the core of its business, encouraging a culture of giving back.<\/p>\n<\/blockquote>\n\n\n\n<p>Over the years, this commitment has led to measurable impacts on the company\u2019s workforce, as well: 77% of Salesforce employees say participation in Employee Impact programs makes them feel more connected to the company culture, and 88% say it gives them a deeper sense of meaning and purpose. In fact, through its Pro Bono Program, employees have delivered 728,000 hours of skilled support \u2014 valued at $128 million \u2014 to nonprofit organizations worldwide. And through the Employee Giving Program, they\u2019ve donated $200 million, doubling their impact on the causes they care about most.&nbsp;<\/p>\n\n\n\n<p>Now, 26 years later, the 10 million hours delivered by over 79,000 current and former employees represent more than goodwill\u200c. They embody a fundamental belief: Businesses can be a powerful platform for change.&nbsp;<\/p>\n\n\n\n<p>\u201cIt\u2019s the most inspiring element, I think, of the work that we do,\u201d said Davies. \u201cWe do some amazing things here at Salesforce, but this brings us back to our place in the world.\u201d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper\"><strong>Go deeper:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inspired? Find ways to get involved and <a href=\"https:\/\/www.pledge1percent.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">join Pledge 1%<\/a><\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/www.salesforce.com\/company\/impact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Impact at Salesforce<\/a><\/li>\n\n\n\n<li>Read the <a href=\"https:\/\/www.salesforce.com\/news\/stories\/building-the-human-agent-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Workforce Innovation Playbook<\/a>, a guide to human and agent collaboration<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Key Takeaways When Sophie Hunziker made her first phone call to BirdLife Switzerland four years ago, the conservation group was skeptical. Probably just another tech company looking for good PR, they thought.&nbsp; But Hunziker, a senior executive assistant at Salesforce in Switzerland, wasn\u2019t deterred. She convinced BirdLife to accept Salesforce volunteers for a variety of [&hellip;]<\/p>\n","protected":false},"author":176,"featured_media":89111,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1730],"sf_theme":[1914],"sf_topic":[1733],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[21200],"sf_visibility":[],"coauthors":[21181],"class_list":["post-89085","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-feature-stories","sf_theme-business-as-a-platform-for-change","sf_topic-stakeholder-capitalism","sf_location-global","sf_collection-fy26-q3"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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