{"id":89249,"date":"2025-08-26T06:00:00","date_gmt":"2025-08-26T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=89249"},"modified":"2025-09-05T11:18:11","modified_gmt":"2025-09-05T18:18:11","slug":"industry-leaders-choose-life-sciences-cloud","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/","title":{"rendered":"Salesforce Life Sciences Cloud Now Selected by More than 70 Industry-Leading Customers to Scale Engagement and Improve Patient Outcomes"},"content":{"rendered":"\n<div class=\"wp-block-group is-style-shadow-box is-style-takeaways\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-471ecb11ca02c2e7ea813f9dd3857484\" id=\"h-key-takeaways\">Key Takeaways<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/life-sciences-software\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce Life Sciences Cloud<\/em><\/a><em> is the end-to-end agentic AI customer experience platform connecting data and integrating engagement across the healthcare ecosystem to help bring life-enhancing treatments to patients faster<\/em><\/li>\n\n\n\n<li><em>Industry leaders, including Boehringer Ingelheim, Fresenius Kabi, Penumbra, Pfizer, Protas, and Takeda, to use Salesforce to improve healthcare experiences, clinical operations, and patient outcomes<\/em><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p>The life sciences industry generates some of the <a href=\"https:\/\/www.scilife.io\/blog\/data-management-in-life-sciences\" target=\"_blank\" rel=\"noreferrer noopener\">world\u2019s highest volumes of data<\/a> \u2014 information that must be scrupulously accurate and carefully guarded but also shareable with healthcare professionals and teams who need to use it on behalf of patients. Too often, though, that information is stored and processed in disparate systems that don\u2019t easily communicate with one another.&nbsp;<\/p>\n\n\n\n<p>The stakes are enormous for life sciences organizations, in both financial and human terms. Getting new drugs and devices from research and development through regulatory approvals, for example, can take nearly a <a href=\"https:\/\/www.nationwidechildrens.org\/family-resources-education\/700childrens\/2018\/03\/what-does-it-take-to-get-a-drug-approved-through-the-fda#:~:text=Once%20a%20medication%20is%20approved,medication%20approved%20by%20the%20FDA.\" target=\"_blank\" rel=\"noreferrer noopener\">decade<\/a> and cost <a href=\"https:\/\/www.rand.org\/news\/press\/2025\/01\/07.html#:~:text=The%20average%20cost%20of%20developing,fair%20returns%20on%20their%20investments.%E2%80%9D\" target=\"_blank\" rel=\"noreferrer noopener\">almost a billion dollars<\/a>. And even once an intervention is commercially available, actually employing the real-world evidence on these innovative medicines is an arduous task. With <a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/life-sciences-artificial-intelligence\/guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">artificial intelligence (AI), life sciences organizations<\/a> can cut through the noise and <a href=\"https:\/\/www.weforum.org\/stories\/2025\/01\/2025-can-be-a-pivotal-year-of-progress-for-pharma\/\" target=\"_blank\" rel=\"noreferrer noopener\">simplify engagement<\/a> with healthcare organizations, allowing them to spend more time with their patients.&nbsp;<\/p>\n\n\n\n<p>That\u2019s why a growing number of the world\u2019s leading pharmaceutical, medical technology, and contract research organizations (CROs) have purchased Salesforce\u2019s Agentforce-enabled Life Sciences Cloud to <a href=\"https:\/\/www.salesforce.com\/resources\/healthcare-life-sciences\/life-sciences-cloud-opportunity-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">integrate sales, service, marketing, and clinical data<\/a> on one, end-to-end deeply unified Platform to help ensure that healthcare professionals (HCPs) and their patients get the right information at the right time, ultimately improving access to therapies.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--watercliff\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce Engages with Takeda to Bring Cutting Edge AI-Powered Customer Experience Platform to Life Science Industry\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/05\/19\/takeda-life-sciences-cloud-customer-engagement\/\" target=\"_blank\">\n\t\t\t\t<span>LEARN MORE<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-watercliff\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png\"\n\t\talt=\"Illustration of watercliff\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>More than 70 industry leaders \u2014 including <a href=\"https:\/\/www.salesforce.com\/de\/blog\/fresenius-kabi-trailblazer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fresenius Kabi<\/a>, <a href=\"https:\/\/www.salesforce.com\/news\/stories\/unlocking-digital-labor-opportunity\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pfizer<\/a>, and <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/05\/19\/takeda-life-sciences-cloud-customer-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Takeda<\/a> \u2014 have entrusted Life Sciences Cloud as their intelligent solution to connect clinical, commercial, and patient care operations. Now, clinical trial sites and sponsors can use AI to recruit the optimal, diverse group of candidates or trial location or identify the best location for a study, field sales reps can do things like make the most of their interactions with HCPs by using assistants to prep for visits and follow-up, and patient services teams can use <a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">agents<\/a> to automate coverage analysis, proactive alerts, and bulk verifications and leverage insights to help improve medication adherence.&nbsp;<\/p>\n\n\n\n<p>\u201cThe life sciences industry has been in need of a single, trusted platform that connects all engagement points with providers to create a better and more personalized experience,\u201d said Frank Defesche, GM and SVP of Salesforce Life Sciences. \u201cWe\u2019re thrilled to work with the world\u2019s top organizations to power compliant, unified patient and HCP experiences across clinical, medical, point-of-care, and commercial engagement.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The life sciences industry has been in need of a single, trusted platform that connects all engagement points with providers to create a better and more personalized experience.<\/p>\n<cite>Frank Defesche, GM and SVP of Salesforce Life Sciences<\/cite><\/blockquote>\n\n\n\n<p><strong>Force multiplier: How Life Sciences Cloud builds agentic enterprises across clinical research, patient services, and commercial operations<\/strong><\/p>\n\n\n\n<p><strong>Life Sciences Cloud <\/strong><a href=\"https:\/\/www.salesforce.com\/form\/industries\/healthcare\/clinical-trials-demo\/?d=pb\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Clinical<\/strong><\/a> capabilities help accelerate R&amp;D innovation with integrated, real-time health data, participant auto-matching, and intelligent site selection.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;We&#8217;re working with Salesforce to improve our clinical research operations by simplifying participant recruitment and enrollment. Life Sciences Cloud is helping us to streamline study start-up and management, and integrates with our CTMS to support seamless scheduling and reporting.&#8221; \u2013 Alexandra Walton, Chief Operations Officer at Centricity Research<\/li>\n\n\n\n<li>\u201cAt CliniLink, we help CROs , site(s), and trial sponsors reduce patient dropout by delivering intelligent, personalized engagement at scale. Built on Salesforce Life Sciences Cloud, CliniLink uses predictive analytics and AI to flag at-risk participants, streamline recruitment workflows, and power automated, multi-channel outreach throughout the trial journey. CliniLink integrates seamlessly into site operations and sponsor systems by leveraging the Salesforce Platform, turning siloed patient data into real-time action. The result: fewer dropouts, faster trials, and higher ROI on clinical research.\u201d<strong> <\/strong>\u2013 Paresh Shah, Founder &amp; President at <a href=\"https:\/\/www.youtube.com\/watch?v=uCkz4YH3S84#\" target=\"_blank\" rel=\"noreferrer noopener\">Clinilink<\/a><\/li>\n\n\n\n<li>&#8220;At Protas, we&#8217;re helping improve the health of people burdened by common diseases globally by making large-scale, low-cost, high-quality clinical trials possible. Using our Cantata platform, built on Salesforce Life Sciences Cloud, we are transforming the way studies are designed and delivered, including the world\u2019s largest pivotal phase 3 study for chronic kidney disease. In partnership with Salesforce, we are committed to the continuous advancement of clinical research with the meaningful use of innovative AI.&#8221; \u2013 Stefan Blixen-Finecke, CIO at <a href=\"https:\/\/protas.co.uk\/in-support-of-our-partner-slaloms-win-at-the-2024-salesforce-partner-innovation-awards\/\" target=\"_blank\" rel=\"noreferrer noopener\">Protas<\/a><\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--evergreen\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce Prescribes Agentforce for Health to Speed Time to Treatment and Improve Outcomes with Digital Labor\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-health-announcement\/\" target=\"_blank\">\n\t\t\t\t<span>LEARN MORE<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-evergreen\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png\"\n\t\talt=\"Illustration of evergreen\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p><strong>Life Sciences Cloud<\/strong> <a href=\"https:\/\/www.salesforce.com\/form\/demo\/enhance-patient-services-demo\/?d=pb\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Patient Services<\/strong><\/a><strong> <\/strong>provides education, financial support, and assistance programs to help patients obtain access to therapies and promote continuity of their treatment regimens.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cSalesforce Life Sciences Cloud is essential for driving our innovation in patient and healthcare provider experiences. By enhancing customer engagement throughout the healthcare ecosystem, it supports our mission to transform lives today and for generations to come.\u201d \u2013 Deb Reardon, VP of Patient Excellence at <a href=\"https:\/\/www.salesforce.com\/de\/blog\/trailblazer-boehringer-ingelheim\/\" target=\"_blank\" rel=\"noreferrer noopener\">Boehringer Ingelheim<\/a><\/li>\n\n\n\n<li>\u201cWe\u2019re excited to use Life Sciences Cloud to bring our patient services in-house with the goal of improving enrollment, patient data visibility, and drug adherence for ultra rare diseases.\u201d \u2013 Renee Shiota, Patient Access Strategy Leader at Mirum<\/li>\n<\/ul>\n\n\n\n<p><strong>Life Sciences Cloud<\/strong> <a href=\"https:\/\/www.salesforce.com\/resources\/healthcare-life-sciences\/hcp-engagement-demo\/?d=pb\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Commercial<\/strong><\/a> functions, including HCP engagement, medical operations, and <a href=\"https:\/\/www.salesforce.com\/agentforce\/what-is-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">agentic AI<\/a>-supported sales, help life sciences organizations provide the right information for the right drug or device at the right time.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;We&#8217;re excited to use Life Sciences Cloud to boost our sales with a unified platform that helps us track accounts, customer inquiries, and opportunities. Replacing spreadsheets with an agentic, AI-first solution allows us to reduce operating costs and increase conversions.&#8221; \u2013 Dr. Sanjay Chaturvedi, CEO at Apitoria<\/li>\n\n\n\n<li>&#8220;We&#8217;re proud to be working with Salesforce to increase efficiency across our commercial operations. With this collaboration, we expect to streamline processes, enhance our customer engagement, and ultimately deliver exceptional outcomes for our patients and healthcare providers.&#8221; \u2013 Kelly Fitzgerald, VP, Global Digital and Commercial IT at CONMED<\/li>\n\n\n\n<li>&#8220;With Salesforce Life Sciences Cloud, we are streamlining our ANZ operations to help us positively impact the lives of millions of patients across our communities, every day.&#8221; \u2013 Paul Petherbridge, CEO at LifeHealthcare, an EBOS MedTech company<\/li>\n\n\n\n<li>\u201cThe adoption of Salesforce Life Sciences Cloud with the CRM and Data Cloud program still underway is representing a turning point for\u00a0Fidia Farmaceutici. By progressively unifying HCP engagement and the quote-to-order cycle on a single, compliant platform, we are building a scalable data foundation for omnichannel execution and AI-driven insights, increasing the efficiency and agility of our commercial teams and strengthening relationships with healthcare professionals, with the ultimate goal of improving patient outcomes.\u201d &#8211; Emanuele Peron, Chief Information Officer &amp; Head of Digital Transformation, Fidia Pharma<\/li>\n\n\n\n<li>&#8220;Salesforce has empowered Hetero\u2019s marketing team with efficiency. We can now manage our diverse, multi-geography marketing and business development teams with just a few clicks. This single system has eliminated complexity of managing activities through multiple systems, in turn giving us better insights into our future business.\u201d \u2013 Yeshwant Nikte, AVP International Marketing at Hetero&nbsp;<\/li>\n\n\n\n<li>\u201cOur partnership with Salesforce is advancing scientific communication with healthcare professionals through AI-powered personalization and omnichannel engagement. By integrating data and optimizing content delivery, the company ensures relevance, compliance, and scientific integrity. Empowered by Salesforce\u2019s innovation platform, Menarini is elevating its commercial excellence and preserving its core values while embracing the most advanced technologies to operate with agility, precision, and purpose.\u201d \u2013 Germano D&#8217;Amore, Director of Global Sales and Customer Engagement Operations at Menarini<\/li>\n\n\n\n<li>&#8220;At Penumbra, we\u2019ve reimagined how we engage with healthcare providers by unifying sales, marketing, pricing, and customer intelligence on Salesforce Life Sciences Cloud. With a fully connected platform, we\u2019ve streamlined both commercial and back-office operations\u200c \u2014 \u200cenabling our sales teams to reach more hospitals, faster. As a result, we\u2019re accelerating access to our life-saving medical innovations for the patients who need them most.\u201d \u2013 Prashant Ponde, Director of IT &#8211; Go To Market at Penumbra<\/li>\n\n\n\n<li>\u201cSalesforce Life Sciences Cloud will help power our team to provide a positively different experience for even more people with diabetes as we scale. With the end-to-end platform, we will enhance our customer engagement efforts to expand support for people living with diabetes.\u201d \u2013 Boris Stojnic, Chief Information Officer at Tandem Diabetes Care<\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--mountain\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce Unveils Life Sciences Partner Network to Accelerate Digital Labor and Data Programs\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/05\/08\/partner-network-for-life-sciences-announcement\/\" target=\"_blank\">\n\t\t\t\t<span>LEARN MORE<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-mountain\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@1x.png\"\n\t\talt=\"Illustration of mountain\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-about-salesforce-life-sciences-cloud-nbsp\"><strong>About Salesforce Life Sciences Cloud&nbsp;<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/life-sciences-software\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Life Sciences Cloud<\/a> is the end-to-end engagement platform that includes embedded industry-specific prompts, data models, and AI capabilities \u2014 all underpinned by Salesforce <a href=\"https:\/\/www.salesforce.com\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a> and supported by the <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/trusted-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Trust Layer<\/a>. Life Sciences Cloud is purpose-built for clinical trial recruitment, patient services, and HCP engagement for <a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/pharma-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pharma<\/a> and <a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/medtech-automation-solutions\/\" target=\"_blank\" rel=\"noreferrer noopener\">MedTech<\/a> organizations.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/life-sciences-software\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Life Sciences Cloud Agentforce 1 Editions<\/a> serve as the foundation for deploying <a href=\"https:\/\/www.salesforce.com\/news\/stories\/industries-ai-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">industry-specific<\/a> assistive and autonomous AI that will transform the way work gets done across every role and workflow, at massive operational scale. They can be set up quickly, work around the clock, and perform industry-specific business tasks and actions. Grounded in an organization\u2019s CRM data, external data, and metadata with clear privacy and security guidelines, agents can also seamlessly hand off complex cases to humans with relevant context and information.&nbsp;<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93261\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/04\/20\/chiesi-group-agentforce-life-sciences-transforms-customer-engagement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=1024\" class=\"content-card__image\" alt=\"Chiesi Group selects Salesforce Agentforce Life Sciences.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/04\/20\/chiesi-group-agentforce-life-sciences-transforms-customer-engagement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tChiesi Group Selects Salesforce Agentforce Life Sciences to Transform Customer Engagement\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93018\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/tdx-2026-live-blog\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=1024\" class=\"content-card__image\" alt=\"TDX Live Blog\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/TDX-2026-Newsroom-Live-Blog-2.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/tdx-2026-live-blog\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tTDX Live Blog: All the Highlights You Missed\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t22 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/89249\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-learn-more\"><strong>Learn more:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hear about Life Sciences Cloud for Customer Engagement on <a href=\"https:\/\/www.salesforce.com\/plus\/experience\/world_tour\/series\/best_of_agentforce_world_tour_boston_2025\/episode\/episode-s1e2\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce+<\/a><\/li>\n\n\n\n<li>See why <a href=\"https:\/\/www.salesforce.com\/de\/blog\/fresenius-kabi-trailblazer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fresenius Kabi<\/a> and <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/05\/19\/takeda-life-sciences-cloud-customer-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Takeda<\/a> chose Salesforce to become agentic enterprises<\/li>\n\n\n\n<li>Watch how <a href=\"https:\/\/salesforce.vidyard.com\/watch\/vYe78SPw35qBEitqqrq6Zn?_ga=2.225882266.1872552692.1754231905-1451841300.1754141607&amp;_gl=1*x7dsap*_gcl_au*NzUyMzU3NDAzLjE3NTQxNDE2NzY.*_ga*MTQ1MTg0MTMwMC4xNzU0MTQxNjA3*_ga_3VHBZ2DJWP*czE3NTQyMzE5MDQkbzMkZzAkdDE3NTQyMzE5MDkkajU1JGwwJGgw\" target=\"_blank\" rel=\"noreferrer noopener\">Bayer China<\/a> is using Salesforce on Alibaba Cloud<\/li>\n\n\n\n<li>Get a <a href=\"https:\/\/www.salesforce.com\/form\/events\/webinars\/form-rss\/5033770\" target=\"_blank\" rel=\"noreferrer noopener\">sneak peek of the Life Sciences Cloud roadmap<\/a> and transition framework<\/li>\n\n\n\n<li>Read about Salesforce\u2019s <a href=\"https:\/\/www.salesforce.com\/compare\/salesforce-vs-veeva\/\" target=\"_blank\" rel=\"noreferrer noopener\">open ecosystem<\/a> and robust <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/05\/08\/partner-network-for-life-sciences-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">partner network<\/a><\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-health-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce for Health<\/a> and <a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/life-sciences-artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">Life Sciences AI<\/a>&nbsp;<\/li>\n\n\n\n<li>Discover how Salesforce is leading the <a href=\"https:\/\/www.salesforce.com\/form\/industries\/healthcare\/leading-the-next-era-of-life-sciences-transformation\/\" target=\"_blank\" rel=\"noreferrer noopener\">next era of Life Sciences transformation<\/a><\/li>\n<\/ul>\n\n\n\n<p><em>Life Sciences Cloud is generally available today for patient services, clinical, and many commercial use cases. Life Sciences Cloud for Customer Engagement for HCP Engagement will be generally available in October 2025. Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. Customers should make their purchase decisions based upon features that are currently available.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key Takeaways The life sciences industry generates some of the world\u2019s highest volumes of data \u2014 information that must be scrupulously accurate and carefully guarded but also shareable with healthcare professionals and teams who need to use it on behalf of patients. Too often, though, that information is stored and processed in disparate systems that [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":89275,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[19390],"sf_theme":[1917],"sf_topic":[20528,21187,1744,2798],"sf_product":[1783],"sf_industry":[1743],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[21200],"sf_visibility":[],"coauthors":[],"class_list":["post-89249","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots-customer-stories","sf_theme-customer-engagement","sf_topic-agents","sf_topic-ai","sf_topic-customer-success","sf_topic-data","sf_product-industry-solutions","sf_industry-healthcare-and-life-sciences","sf_location-global","sf_collection-fy26-q3"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce<\/title>\n<meta name=\"description\" content=\"Key Takeaways Salesforce Life Sciences Cloud is the end-to-end agentic AI customer experience platform connecting data and integrating engagement across\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Life Sciences Cloud Now Selected by More than 70 Industry-Leading Customers to Scale Engagement and Improve Patient Outcomes\" \/>\n<meta property=\"og:description\" content=\"Key Takeaways Salesforce Life Sciences Cloud is the end-to-end agentic AI customer experience platform connecting data and integrating engagement across\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-26T13:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-05T18:18:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Salesforce Life Sciences Cloud Now Selected by More than 70 Industry-Leading Customers to Scale Engagement and Improve Patient Outcomes\",\"datePublished\":\"2025-08-26T13:00:00+00:00\",\"dateModified\":\"2025-09-05T18:18:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/\"},\"wordCount\":1654,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/\",\"name\":\"Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png\",\"datePublished\":\"2025-08-26T13:00:00+00:00\",\"dateModified\":\"2025-09-05T18:18:11+00:00\",\"description\":\"Key Takeaways Salesforce Life Sciences Cloud is the end-to-end agentic AI customer experience platform connecting data and integrating engagement across\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png\",\"width\":1200,\"height\":675,\"caption\":\"Screenshot of Life Sciences Cloud user interface on a laptop.\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\/\",\"https:\/\/x.com\/salesforcenews\",\"https:\/\/www.linkedin.com\/company\/salesforce\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce","description":"Key Takeaways Salesforce Life Sciences Cloud is the end-to-end agentic AI customer experience platform connecting data and integrating engagement across","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/","og_locale":"en_US","og_type":"article","og_title":"Salesforce Life Sciences Cloud Now Selected by More than 70 Industry-Leading Customers to Scale Engagement and Improve Patient Outcomes","og_description":"Key Takeaways Salesforce Life Sciences Cloud is the end-to-end agentic AI customer experience platform connecting data and integrating engagement across","og_url":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","article_published_time":"2025-08-26T13:00:00+00:00","article_modified_time":"2025-09-05T18:18:11+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_creator":"@salesforcenews","twitter_site":"@salesforcenews","twitter_misc":{"Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/"},"author":{"name":"","@id":""},"headline":"Salesforce Life Sciences Cloud Now Selected by More than 70 Industry-Leading Customers to Scale Engagement and Improve Patient Outcomes","datePublished":"2025-08-26T13:00:00+00:00","dateModified":"2025-09-05T18:18:11+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/"},"wordCount":1654,"publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/","url":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/","name":"Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png","datePublished":"2025-08-26T13:00:00+00:00","dateModified":"2025-09-05T18:18:11+00:00","description":"Key Takeaways Salesforce Life Sciences Cloud is the end-to-end agentic AI customer experience platform connecting data and integrating engagement across","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/stories\/industry-leaders-choose-life-sciences-cloud\/#primaryimage","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png","width":1200,"height":675,"caption":"Screenshot of Life Sciences Cloud user interface on a laptop."},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/08\/Salesforce-Life-Sciences-Cloud-Now-Used-By-More-Than-60-Industry-Leading-Customers-to-Unify-Engagement-and-Improve-Health-Outcomes-1.png","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/89249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/comments?post=89249"}],"version-history":[{"count":11,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/89249\/revisions"}],"predecessor-version":[{"id":89418,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/89249\/revisions\/89418"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/89275"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media?parent=89249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/categories?post=89249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/tags?post=89249"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_content_type?post=89249"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_theme?post=89249"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=89249"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_product?post=89249"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_industry?post=89249"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_role?post=89249"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=89249"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_location?post=89249"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_collection?post=89249"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_visibility?post=89249"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/coauthors?post=89249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}