{"id":90330,"date":"2025-10-15T08:30:00","date_gmt":"2025-10-15T15:30:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=90330"},"modified":"2025-10-28T08:35:07","modified_gmt":"2025-10-28T15:35:07","slug":"agentforce-city-dreamforce-2025","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/","title":{"rendered":"Take a Tour of Agentforce City, Where \u200cEnterprises Put Agents into Action"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/www.salesforce.com\/agentforce\/agentic-enterprise\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentic Enterprise<\/a> has a new address.<\/p>\n\n\n\n<p>At <a href=\"https:\/\/www.salesforce.com\/dreamforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dreamforce 2025<\/a>, a massive installation called <a href=\"https:\/\/www.salesforce.com\/customer-stories\/agentforce-city\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce City<\/a> showcased how top brands \u2014 \u200cincluding PepsiCo, Lennar, and Equinox \u200c\u2014 \u200care solving real business problems using <a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-agents\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents<\/a>.<\/p>\n\n\n\n<p>Located in the Moscone North convention center, Agentforce City was modeled as an Americana Main Street where attendees can explore 17 customer \u201cstorefronts\u201d across seven industries. This immersive exhibit showed attendees how brands use <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>, Salesforce&#8217;s platform for building and deploying AI agents, to autonomously streamline critical business and customer interactions.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Leaders aren&#39;t asking whether AI agents will transform their organizations\u200c \u2014 \u200cthey&#39;re already measuring the returns.<br><br>See how AI agents are delivering dramatic efficiency, elevating human work, and redefining the customer experience for early adopters:<a href=\"https:\/\/t.co\/qKer0jdK9S\">https:\/\/t.co\/qKer0jdK9S<\/a> <a href=\"https:\/\/t.co\/ootJk8x4WU\">pic.twitter.com\/ootJk8x4WU<\/a><\/p>&mdash; Salesforce News &amp; Insights (@SalesforceNews) <a href=\"https:\/\/twitter.com\/SalesforceNews\/status\/1982825335105237148?ref_src=twsrc%5Etfw\">October 27, 2025<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90386-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1024\" alt=\"\" class=\"wp-image-90386\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90386-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1024\" alt=\"\" class=\"wp-image-90386\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251013-EL1_7539.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-caixabank-improves-financial-services-for-customers\"><strong>CaixaBank improves financial services for customers.<\/strong><\/h2>\n\n\n\n<p>This exhibit showed how Agentforce assists CaixaBank, a leading financial institution in Spain, with its website loan applications, simplifying the mortgage process for customers.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90500-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1024\" alt=\"\" class=\"wp-image-90500\" style=\"width:645px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90500-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1024\" alt=\"\" class=\"wp-image-90500\" style=\"width:645px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-EL1_9959-1-1.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-city-of-kyle-texas-fixes-service-requests-fast\"><strong>City of Kyle, Texas, fixes service requests fast.<\/strong><\/h2>\n\n\n\n<p>Displayed how the <a href=\"https:\/\/www.salesforce.com\/news\/stories\/kyle-texas-agentforce-city-government\/\" target=\"_blank\" rel=\"noreferrer noopener\">City of Kyle\u2019s<\/a> 311 system, powered by Agentforce, handles resident reports 24\/7 for problems like weed cleanup, trash pickup, and more.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90491-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=768\" alt=\"\" class=\"wp-image-90491\" style=\"width:250px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n<div id=\"90491-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"4032\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=768\" alt=\"\" class=\"wp-image-90491\" style=\"width:250px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Kyle.jpeg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-devry-university-creates-an-always-on-support-network-for-students\"><strong>DeVry University creates an always-on support network for students.<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/devry-university\/\" target=\"_blank\" rel=\"noreferrer noopener\">DeVry<\/a> has an older student base who primarily completes their education after traditional work hours end. This demo showed how agents can give these students immediate, 24\/7 support.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90514-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1024\" alt=\"DeVry University - Agentforce City\" class=\"wp-image-90514\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90514-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1024\" alt=\"DeVry University - Agentforce City\" class=\"wp-image-90514\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DeVry_618801.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-engine-makes-work-travel-less-work\"><strong>Engine makes work travel less work.<\/strong><\/h2>\n\n\n\n<p>Business travel platform <a href=\"https:\/\/www.salesforce.com\/customer-stories\/engine\/\" target=\"_blank\" rel=\"noreferrer noopener\">Engine<\/a> showed how its virtual assistant, Eva, works around the clock to autonomously resolve last-minute travel changes and cancellations, ensuring a smoother journey.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90522-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1024\" alt=\"Engine Agentforce City\" class=\"wp-image-90522\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90522-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1024\" alt=\"Engine Agentforce City\" class=\"wp-image-90522\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Engine_1bfd8b.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-equinox-empowers-its-team-to-deliver-an-elevated-experience\"><strong>Equinox empowers its team to deliver an elevated experience.<\/strong><\/h2>\n\n\n\n<p>Agents handle some heavy lifting at <a href=\"https:\/\/www.salesforce.com\/customer-stories\/equinox\/\" target=\"_blank\" rel=\"noreferrer noopener\">Equinox<\/a>. With Agentforce in the Equinox Plus app, members can ask fitness and amenity questions in natural language and receive instant answers. The demo showed how this works, and shared how Equinox sales reps use Agentforce to find highly qualified leads and advance the leads from prospect to customer to fitness fanatic.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90501-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1024\" alt=\"\" class=\"wp-image-90501\" style=\"width:720px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90501-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1024\" alt=\"\" class=\"wp-image-90501\" style=\"width:720px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/DF25-SF-251014-JM1_7004.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-heathrow-delivers-millions-of-personal-travel-experiences\"><strong>Heathrow delivers millions of personal travel experiences.<\/strong><\/h2>\n\n\n\n<p>Helped attendees experience how <a href=\"https:\/\/www.salesforce.com\/customer-stories\/heathrow-airport\/\" target=\"_blank\" rel=\"noreferrer noopener\">Heathrow&#8217;s<\/a> AI-driven agent, Hallie, provides instant answers and wayfinding assistance via platforms like WhatsApp, making air travel a little less bumpy.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90525-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1024\" alt=\"Heathrow Agentforce City\" class=\"wp-image-90525\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90525-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1024\" alt=\"Heathrow Agentforce City\" class=\"wp-image-90525\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Heathrow_02d2d9.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-one-nz-handles-customer-upgrades-seamlessly\"><strong>One NZ handles customer upgrades seamlessly.<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/au\/customer-stories\/one-nz\/\" target=\"_blank\" rel=\"noreferrer noopener\">New Zealand wireless carrier<\/a> One NZ has deployed an Agentforce-powered agent that pulls in customer data to resolve issues 24\/7, providing a frictionless experience.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90516-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1024\" alt=\"One NZ Agentforce City\" class=\"wp-image-90516\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90516-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1024\" alt=\"One NZ Agentforce City\" class=\"wp-image-90516\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/one.nz_.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"90734\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/leaders-on-ai-roi\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=1024\" class=\"content-card__image\" alt=\"Leaders on AI ROI\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/The-Agentic-Enterprise-is-Taking-Shape.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/leaders-on-ai-roi\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tThe Agentic Enterprise Takes Shape: Six Leaders on AI ROI\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t3 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"90722\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/vibe-coding-demo-story\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=1024\" class=\"content-card__image\" alt=\"Story: Vibe Coding Demo\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Salesforce-Vibes-demo-from-the-keynote.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/vibe-coding-demo-story\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t&#8216;Vibe Coding&#8217; Is Real \u2014 Watch It Happen Live\u00a0\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t2 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/90330\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-pandora-brings-in-store-service-to-online-shoppers\"><strong>Pandora brings in-store service to online shoppers.<\/strong><\/h2>\n\n\n\n<p>This demo showed how <a href=\"https:\/\/www.salesforce.com\/customer-stories\/pandora\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pandora\u2019s<\/a> personal shopper assistant uses natural language to understand a customer&#8217;s needs and recommend the perfect piece of jewelry, bringing the white-glove, personalized in-store experience to digital shoppers.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90512-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1024\" alt=\"Pandora Agentforce City\" class=\"wp-image-90512\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90512-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1024\" alt=\"Pandora Agentforce City\" class=\"wp-image-90512\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pandora_5b7074.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-pearson-ensures-that-every-learner-keeps-learning\"><strong>Pearson ensures that every learner keeps learning.<\/strong><\/h2>\n\n\n\n<p>This exhibit highlighted how agents guide <a href=\"https:\/\/www.salesforce.com\/au\/customer-stories\/pearson\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pearson<\/a> students through a previously manual refund process when dropping a class while also suggesting possible alternative options \u2014 the right class for the right student.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90492-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=768\" alt=\"\" class=\"wp-image-90492\" style=\"width:292px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n<div id=\"90492-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"4032\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=768\" alt=\"\" class=\"wp-image-90492\" style=\"width:292px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Pearson.jpg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-pepsico-keeps-every-shelf-stocked\"><strong>PepsiCo keeps every shelf stocked.<\/strong><\/h2>\n\n\n\n<p>Shared how <a href=\"https:\/\/www.salesforce.com\/customer-stories\/pepsico\/\" target=\"_blank\" rel=\"noreferrer noopener\">PepsiCo<\/a> uses agents to automate service for smaller stores, ensuring quick restocking and allowing sales reps to focus on managing promotions instead.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90515-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1024\" alt=\"PepsiCo Agentforce City\" class=\"wp-image-90515\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90515-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1024\" alt=\"PepsiCo Agentforce City\" class=\"wp-image-90515\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/PepsiCo.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-remarkable-uses-agentforce-for-faster-sales-and-instant-support\"><strong>reMarkable uses Agentforce for faster sales and instant support.<\/strong><\/h2>\n\n\n\n<p>Showed how <a href=\"https:\/\/www.salesforce.com\/customer-stories\/remarkable\/\" target=\"_blank\" rel=\"noreferrer noopener\">reMarkable<\/a>\u2019s AI-powered assistants, Mark and Saga, handle common customer inquiries about the premium, fast-growing paper tablet company and offer sales support so reps can focus on personalized customer interactions.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90493-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=768\" alt=\"\" class=\"wp-image-90493\" style=\"width:306px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n<div id=\"90493-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"4032\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=768\" alt=\"\" class=\"wp-image-90493\" style=\"width:306px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Remark.jpg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-uchicago-medicine-supports-patients-throughout-their-care-journey\"><strong>UChicago Medicine supports patients throughout their care journey.<\/strong><\/h2>\n\n\n\n<p>Attendees learned how the medical center <a href=\"https:\/\/www.salesforce.com\/customer-stories\/uchicago-medicine\/\" target=\"_blank\" rel=\"noreferrer noopener\">uses agents<\/a> to support patients before, during, and after their visits. And see how Agentforce powers autonomous responses to call center inquiries, giving patients quick answers with voice or chat, and offers UChicago Medicine marketers tailored, personalized engagement for patient outreach.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90523-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1024\" alt=\"University of Chicago - Medicine Agentforce City\" class=\"wp-image-90523\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90523-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1024\" alt=\"University of Chicago - Medicine Agentforce City\" class=\"wp-image-90523\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/U-Chicago.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-volkswagen-group-aims-to-make-car-servicing-more-personal\"><strong>Volkswagen Group aims to make car servicing more personal.<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/volkswagen-group\/\" target=\"_blank\" rel=\"noreferrer noopener\">Volkswagen Group<\/a> will tap Agentforce to deploy proactive, autonomous agents, streamlining routine and operational tasks. Soon, with near real-time data from Data 360, Agentforce will enable Volkswagen to personalize interactions across the entire customer journey and swiftly manage common tasks, providing 24\/7 support for customers, handling FAQ, simplifying website searches, guiding car configurations, and assisting with test drive bookings.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90489-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"768\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=768\" alt=\"\" class=\"wp-image-90489\" style=\"width:300px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n<div id=\"90489-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"4032\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=768\" alt=\"\" class=\"wp-image-90489\" style=\"width:300px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg 3024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=225&amp;h=300 225w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=768&amp;h=1024 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=1152&amp;h=1536 1152w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=1536&amp;h=2048 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=198&amp;h=264 198w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=274&amp;h=365 274w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=678&amp;h=904 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=113&amp;h=150 113w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=145&amp;h=193 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/VW.jpg?w=1218&amp;h=1624 1218w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-williams-sonoma-helps-customers-create-unforgettable-moments\"><strong>Williams Sonoma helps customers create unforgettable moments.<\/strong><\/h2>\n\n\n\n<p>This stop showed how Williams Sonoma is using Agentforce to help its employees be more efficient by handling redundant tasks and helping customers navigate through complex purchasing decisions.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"90527-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1024\" alt=\"Williams Sonoma Agentforce City\" class=\"wp-image-90527\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"90527-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1024\" alt=\"Williams Sonoma Agentforce City\" class=\"wp-image-90527\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg 7000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Williams-sonoma.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper\"><strong>Go deeper:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find news and insights from Dreamforce on the <a href=\"http:\/\/salesforce.com\/news\/stories\/dreamforce-2025-live-blog\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Newsroom&#8217;s live blog<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Agentic Enterprise has a new address. At Dreamforce 2025, a massive installation called Agentforce City showcased how top brands \u2014 \u200cincluding PepsiCo, Lennar, and Equinox \u200c\u2014 \u200care solving real business problems using AI agents. Located in the Moscone North convention center, Agentforce City was modeled as an Americana Main Street where attendees can explore [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":90348,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1731],"sf_theme":[1917],"sf_topic":[21212,20528,21187,1744,1791],"sf_product":[19930],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[21200],"sf_visibility":[],"coauthors":[],"class_list":["post-90330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-event-coverage","sf_theme-customer-engagement","sf_topic-agentic-enterprise","sf_topic-agents","sf_topic-ai","sf_topic-customer-success","sf_topic-dreamforce","sf_product-agentforce","sf_location-global","sf_collection-fy26-q3"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tour Agentforce City at Dreamforce 2025 - Salesforce<\/title>\n<meta name=\"description\" content=\"The Agentic Enterprise has a new address. At Dreamforce 2025, a massive installation called Agentforce City showcased how top brands \u2014 \u200cincluding PepsiCo,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Take a Tour of Agentforce City, Where \u200cEnterprises Put Agents into Action\" \/>\n<meta property=\"og:description\" content=\"The Agentic Enterprise has a new address. At Dreamforce 2025, a massive installation called Agentforce City showcased how top brands \u2014 \u200cincluding PepsiCo,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-15T15:30:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-28T15:35:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Take a Tour of Agentforce City, Where \u200cEnterprises Put Agents into Action\",\"datePublished\":\"2025-10-15T15:30:00+00:00\",\"dateModified\":\"2025-10-28T15:35:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/\"},\"wordCount\":682,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/\",\"name\":\"Tour Agentforce City at Dreamforce 2025 - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png\",\"datePublished\":\"2025-10-15T15:30:00+00:00\",\"dateModified\":\"2025-10-28T15:35:07+00:00\",\"description\":\"The Agentic Enterprise has a new address. At Dreamforce 2025, a massive installation called Agentforce City showcased how top brands \u2014 \u200cincluding PepsiCo,\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png\",\"width\":1200,\"height\":675,\"caption\":\"Agentforce City at Dreamforce 2025\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\/\",\"https:\/\/x.com\/salesforcenews\",\"https:\/\/www.linkedin.com\/company\/salesforce\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Tour Agentforce City at Dreamforce 2025 - Salesforce","description":"The Agentic Enterprise has a new address. At Dreamforce 2025, a massive installation called Agentforce City showcased how top brands \u2014 \u200cincluding PepsiCo,","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/","og_locale":"en_US","og_type":"article","og_title":"Take a Tour of Agentforce City, Where \u200cEnterprises Put Agents into Action","og_description":"The Agentic Enterprise has a new address. At Dreamforce 2025, a massive installation called Agentforce City showcased how top brands \u2014 \u200cincluding PepsiCo,","og_url":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","article_published_time":"2025-10-15T15:30:00+00:00","article_modified_time":"2025-10-28T15:35:07+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_creator":"@salesforcenews","twitter_site":"@salesforcenews","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/"},"author":{"name":"","@id":""},"headline":"Take a Tour of Agentforce City, Where \u200cEnterprises Put Agents into Action","datePublished":"2025-10-15T15:30:00+00:00","dateModified":"2025-10-28T15:35:07+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/"},"wordCount":682,"publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/","url":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/","name":"Tour Agentforce City at Dreamforce 2025 - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png","datePublished":"2025-10-15T15:30:00+00:00","dateModified":"2025-10-28T15:35:07+00:00","description":"The Agentic Enterprise has a new address. At Dreamforce 2025, a massive installation called Agentforce City showcased how top brands \u2014 \u200cincluding PepsiCo,","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-city-dreamforce-2025\/#primaryimage","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png","width":1200,"height":675,"caption":"Agentforce City at Dreamforce 2025"},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-City-Guide.png","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/90330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/comments?post=90330"}],"version-history":[{"count":16,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/90330\/revisions"}],"predecessor-version":[{"id":90760,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/90330\/revisions\/90760"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/90348"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media?parent=90330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/categories?post=90330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/tags?post=90330"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_content_type?post=90330"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_theme?post=90330"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=90330"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_product?post=90330"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_industry?post=90330"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_role?post=90330"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=90330"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_location?post=90330"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_collection?post=90330"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_visibility?post=90330"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/coauthors?post=90330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}