{"id":93773,"date":"2026-05-26T12:00:00","date_gmt":"2026-05-26T19:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=93773"},"modified":"2026-05-26T11:50:36","modified_gmt":"2026-05-26T18:50:36","slug":"fy27-q1-highlights","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/fy27-q1-highlights\/","title":{"rendered":"Salesforce Quarterly Highlights: FY27 Q1 Product Releases and Corporate Announcements"},"content":{"rendered":"\n<p>Something fundamental is shifting in how enterprises operate. \u201cForty percent of enterprise applications will be integrated with task-specific AI agents by the end of 2026, up from less than 5% in 2025, <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2025-08-26-gartner-predicts-40-percent-of-enterprise-apps-will-feature-task-specific-ai-agents-by-2026-up-from-less-than-5-percent-in-2025\" target=\"_blank\" rel=\"noreferrer noopener\">according to Gartner<\/a>\u00ae.\u201d<sup>1<\/sup> As adoption accelerates, the industry is realizing the full value of agentic AI depends as much on the underlying operational fabric as it does on the agents themselves. According to <a href=\"https:\/\/www.informatica.com\/blogs\/cdo-insights-2026-ai-adoption-accelerates-but-trust-and-governance-lag-behind.html\" target=\"_blank\" rel=\"noreferrer noopener\">Informatica\u2019s recent survey<\/a> of 600 global data leaders, 57% cite data reliability as their top barrier to scaling, while 3 in 4 organizations acknowledge that governance needs to grow alongside adoption.\u00a0<\/p>\n\n\n\n<p>Salesforce is the complete operating system for the Agentic Enterprise. With our four-layer platform \u2014 made up of context, work, agency, and engagement \u2014 Salesforce provides the essential infrastructure that gives agents the context, control, and trust to operate at scale. Our Agentforce 360 Platform helps to ensure that organizations don\u2019t just deploy AI but possess the operational fabric to boost productivity, increase efficiency, and unlock growth in ways never before possible.&nbsp;<\/p>\n\n\n\n<p>The quarter\u2019s biggest breakthroughs include Headless 360 \u2014 our most ambitious architectural shift yet \u2014 expanded strategic partnerships with NVIDIA and Google Cloud, and more.<\/p>\n\n\n\n<p>By deploying Agentforce across our business, Salesforce also gained firsthand insights to refine the platform and strengthened the company\u2019s AI ecosystem through key investments and acquisitions \u2014 \u200call while helping to transform customers of all industries and sizes into Agentic Enterprises.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-product-updates\"><strong>Product Updates:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-communications-announcement\/\"><strong>Agentforce <\/strong><\/a><strong><a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-communications-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Communications<\/a>:<\/strong> Salesforce kicked off the quarter launching Agentforce Communications with five new prebuilt AI agents for billing resolution, service level objective (SLO) insights, quoting, site grouping, and guided selling. With Agentforce Communications, telecom sales and service teams can reclaim their time and capitalize on opportunities to create new revenue streams that didn\u2019t exist before.&nbsp; <a href=\"https:\/\/www.salesforce.com\/communications\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-health-agents-for-harmonizing-medical-information\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Agentforce Health<\/strong><\/a><strong>:<\/strong> To harness the abundance of untapped health data and deliver more-efficient and higher-quality care, Agentforce Health announced it will support six new agentic capabilities pre-wired for providers, payers, and public health. Powered by integrations with HealthEx, Verily, and Viz.ai, these agents will seamlessly harmonize clinical, lifestyle, and imaging data into a single source of truth and transform it into meaningful action \u2014 collectively helping to arrange affordable care, manage infirmary capacity, and prevent contagious outbreaks. <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=ind.hc_admin_agent_templates_topics_actions_health_cloud.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-contact-center-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Agentforce Contact Center<\/strong><\/a>: Agentforce Contact Center is the only AI contact center solution that unifies voice, digital channels, CRM data, and AI agents natively in a single system. This solution eliminates context gaps, tool switching, and data siloes, enabling service teams to achieve outcomes like increased first-contact resolution, decreased average handle time, and increased customer satisfaction. Agentforce Contact Center is built on Salesforce\u2019s unified platform, so there\u2019s no need for expensive, time-consuming integrations \u2014 resulting in intelligent, integrated service able to meet customer demands without the added operating costs.\u00a0<a href=\"https:\/\/www.salesforce.com\/service\/contact-center\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-sales-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Agentforce Sales<\/strong><\/a>: The recent enhancements to Agentforce Sales include out-of-the-box agents that automate the sales process by prospecting, qualifying leads, booking meetings, preparing account briefs, recommending next best actions, and generating quotes. Operating directly within Sales Cloud and Slack, these agents provide sellers full visibility and final approval, saving teams up to 25 hours a week so they can focus entirely on building deeper relationships and closing deals. <a href=\"https:\/\/www.salesforce.com\/sales\/ai-sales-agent\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/nvidia-nemotron-regulated-industries-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>NVIDIA Nemotron Models Available in Agentforce<\/strong><\/a>: To help regulated enterprises operate at scale, Salesforce and NVIDIA expanded their partnership to bring high-performance, cost-efficient AI agents into the flow of work. NVIDIA Nemotron 3 Nano is available within Agentforce, providing a model optimized for enterprise scale and efficiency. Powered by Agentforce, Slack, and NVIDIA Nemotron models, organizations can now deploy governed agents across regulated and on-premises environments while enabling employees to use them directly in the flow of their work. <a href=\"https:\/\/nvidianews.nvidia.com\/news\/ai-agents\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/blog\/small-business\/agentforce-in-salesforce-suites\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Agentforce for Small Business in Salesforce Suites<\/strong><\/a>: AI features are now embedded into Salesforce Suites (Free, Starter, and Pro) \u2014 the CRM designed specifically for small to medium businesses (SMBs) and startups. This brings built-in intelligence directly to where customer data lives, unifying sales, service, marketing, and Slack into one cohesive platform without extra costs or third-party tools. <a href=\"https:\/\/www.salesforce.com\/crm\/free-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/03\/18\/informatica-microsoft-fabric-integration-pod-expansion\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Support for Microsoft Fabric Open Mirroring and Geographic Expansion for Azure Points-of-Delivery<\/strong><\/a>: Salesforce&nbsp; announced support for Informatica Intelligent Data Management Cloud (IDMC) for Microsoft Fabric Open Mirroring and the establishment of a new Microsoft Azure-based IDMC point-of-delivery (pod) in Switzerland. These offerings advance customer choice and simplify how Azure customers can better ingest, manage, and govern data while reinforcing the trusted data foundation required for AI and analytics initiatives spanning multicloud environments. <a href=\"https:\/\/www.informatica.com\/platform.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/linked-content\/meet-the-new-slack\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Slackbot<\/strong><\/a>: Salesforce launched more than 30 new capabilities for Slackbot, the AI teammate at the center of Slack, where people and agents work together in one open platform connected to enterprise data, apps, and workflows. New capabilities include meeting transcription and note-taking that can take action across enterprise systems the moment a call ends; AI Skills, reusable instructions for recurring tasks; and new Slackbot capabilities like deep research and voice input. Slack is also now the conversational interface for the full Salesforce operating system and the place where the Agentic Enterprise reaches people. Teams can update opportunities, research accounts, route cases, trigger workflows, and activate Agentforce agents directly through conversation, without opening a separate Salesforce application. For SMBs, CRM is now built directly into Slackbot, and starting this summer, new Salesforce customers will receive a free Slack workspace automatically connected to CRM data. <a href=\"https:\/\/slack.com\/features\/slackbot\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now&nbsp;<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/linked-content\/introducing-the-new-agentexchange-one-unified-marketplace-for-the-agentic-enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>AgentExchange<\/strong><\/a>: The new AgentExchange is a unified marketplace that brings together AppExchange, Slack Marketplace, and the Agentforce ecosystem \u2014 making it easy for customers to discover, buy, activate, and manage solutions across Salesforce and Slack. Enhancements also include smarter, conversational search; discovery and activation directly in Agentforce Builder and the new AgentExchange in Slack; and more. <a href=\"https:\/\/agentexchange.salesforce.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-launches-forward-deployed-engineer-partner-network-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Forward Deployed Engineering (FDE) Partner Network<\/strong><\/a>: In partnership with Accenture, Deloitte, and over 30 global firms with Agentforce expertise, Salesforce launched the FDE Partner Network to provide businesses with engineering depth to achieve measurable outcomes at scale. By providing customers with specialized FDE expertise, businesses can bridge the gap between AI ambition and real-world results. <a href=\"https:\/\/appexchange.salesforce.com\/learn\/fde-partner-network?_ga=2.95566684.1913270380.1779133901-74297831.1775068407\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Find a Salesforce FDE partner on AgentExchange<\/strong><\/a>\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-headless-360-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Headless 360<\/strong><\/a>: Headless 360 exposes the platform capabilities your agents need most as an API, MCP tool, or CLI command, so humans and agents can build, act, and deliver experiences on any surface \u2014 without ever opening a browser. Headless allows developers to build on Salesforce through third-party AI coding tools with more than 60 new MCP tools and 30+ preconfigured coding skills. Agentforce Vibes 2.0 brings that same power natively inside Salesforce, adding full organizational awareness from the start; multi-model support including Claude Sonnet and GPT-5; and an AI development partner that understands business needs, not just code. Plus, the Agentforce Experience Layer is a new UI service that renders rich, native interactions like decision tiles and data layouts across every surface, from Slack to ChatGPT to WhatsApp. And enhancements to Testing Center, Agent Script, and more give users control over how agents behave in production, before launch and after. <a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.headless_identity.meta\/headless_identity\/headless_identity_what_is_it.htm\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/agent-fabric-control-plane-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Agent Fabric<\/strong><\/a>: This expansion of Agent Fabric gives customers a trusted control plane for enterprise-grade multi-vendor agent management. With&nbsp; expanded agent and MCP discovery, intuitive authoring, and Informatica-hosted MCPs, Agent Fabric shortens the path to production for AI. Advanced capabilities for deterministic orchestration and centralized LLM governance bring rigor and oversight to agent interactions and multi-agent orchestration. <a href=\"https:\/\/www.mulesoft.com\/ai\/agent-fabric\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/04\/22\/salesforce-google-cloud-launch-new-integrations-deep-context\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Expanded Partnership with Google Cloud<\/strong><\/a>: This deepened partnership enables AI agents to execute end-to-end workflows across Salesforce and Google Cloud by solving the challenge of fragmented data and disconnected systems. Customers can deploy AI agents in tools like Slack and Google Workspace, while Agentforce and Gemini Enterprise provide the intelligence and context behind the scenes. This allows agents to work across systems, reduces risky data movement, and eliminates time lost to context switching. <a href=\"https:\/\/www.salesforce.com\/partners\/google\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Learn more<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-operations-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Agentforce Operations<\/strong><\/a>: Agentforce Operations takes outdated, manual back-office processes and turns them into coordinated workflows executed by specialized agents, including process coordination, verifying data, clearing compliance, hunting down approvals, and more. This accelerates end-to-end processes by requiring less manual intervention. Unlike legacy workflow platforms that primarily route tasks between humans, Agentforce Operations agents actively complete work; adapt to changing business conditions; and keep processes accurate, auditable, and continuously running end to end. <a href=\"https:\/\/www.salesforce.com\/agentforce\/operations\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/tableau-agentic-analytics-platform-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Tableau\u2019s Agentic Analytics Platform<\/strong><\/a>: By unifying data, business logic, and metadata into a single, extensible platform, Tableau now enables AI agents to not just surface insights but take autonomous, trusted action across the enterprise \u2014 in any app, on any surface. This evolution includes headless analytics, conversational analytics, and the Agentic Analytics Command Center, which provides leaders with the observability they need to see which agents are running, what data they\u2019re accessing, and whether every automated insight is compliant with company policy. <a href=\"https:\/\/www.tableau.com\/agentic-analytics\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GA now; The Agentic Analytics Command Center GA fall 2026<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\tdata-card-id=\"93716\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable 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https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/LSC-momentum-PR-image-1.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/LSC-momentum-PR-image-1.png?w=1218&amp;h=685 1218w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-life-sciences-140-organizations\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tAgentforce Life Sciences Now Used by More Than 140 Industry-Leading Organizations to Unify Health Engagement and Boost Outcomes\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t12 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/93773\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customer-zero-and-talent-momentum\"><strong>Customer Zero and Talent Momentum:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/lessons-from-one-year-of-manager-agent\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Manager Agent Use Case<\/strong><\/a>: In a year, Salesforce\u2019s Manager Agent has hit 100% adoption and enabled <a href=\"https:\/\/www.salesforce.com\/news\/stories\/working-in-agentic-enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce managers<\/a> to collectively reclaim 50,000 hours. Manager Agent facilitates more than 50,000 feedback requests for performance evaluations, supports 95% of promotions, provides coaching support, and more \u2014 handling the operational load so leaders can focus on what actually moves teams forward.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/hiring-ai-native-graduates\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Emerging Talent Playbook<\/strong><\/a>: Salesforce published its Emerging Talent Playbook, a strategic guide to help businesses bolster their own workforce with AI-native talent. The playbook is built on Salesforce\u2019s long history of investing in emerging talent \u2014 including the over 10,000 emerging professionals hired through the company\u2019s <a href=\"https:\/\/www.salesforce.com\/company\/careers\/university\/\" target=\"_blank\" rel=\"noreferrer noopener\">Futureforce<\/a> program. It arms leaders with a three-pronged framework for building a future-ready workforce, including engaging emerging talent, assessing their AI fluency, and accelerating performance.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/salesforce-builderlab.splashthat.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Builders Program<\/strong><\/a>: Salesforce announced it\u2019s hiring 1,000 new graduates and interns as part of a new Builders program. The Builders program is driven by <a href=\"https:\/\/www.salesforce.com\/company\/careers\/university\/\" target=\"_blank\" rel=\"noreferrer noopener\">Futureforce<\/a> and will invest in AI-native graduates as a competitive edge \u2014 fast-tracking emerging talent into hands-on, high-impact positions across engineering, product, sales, and more.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-investments\"><strong>Investments:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/salesforceventures.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Salesforce Ventures<\/strong><\/a><strong>: <\/strong>Salesforce Ventures continues to back the companies building the future of the AI enterprise, building on the fund&#8217;s history of investing in best-in-class enterprise technology over the past 16 years. Q1 investments included <a href=\"https:\/\/salesforceventures.com\/perspectives\/behind-the-investment-anthropic\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anthropic<\/a> (Series G), <a href=\"https:\/\/salesforceventures.com\/perspectives\/verified-code-for-mission-critical-systems\/\" target=\"_blank\" rel=\"noreferrer noopener\">Code Metal<\/a> (Series B), <a href=\"https:\/\/salesforceventures.com\/perspectives\/the-operating-system-for-modern-legal-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">Legora<\/a> (Series D), and more.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-m-amp-a\"><strong>M&amp;A:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-momentum\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Momentum<\/strong><\/a><strong>:<\/strong> Salesforce completed its acquisition of Momentum, a leading conversational insights and revenue orchestration platform, on March 2, 2026. The acquisition brings Momentum\u2019s universal ingestion engine and specialized team to Salesforce, accelerating the ability of Agentforce 360 and Slackbot to ingest and analyze unstructured data from third-party video channels.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-cimulate\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Cimulate<\/strong><\/a><strong>: <\/strong>Salesforce completed its acquisition of Cimulate, an emerging leader in AI-powered product discovery and agentic commerce, on March 3, 2026. The acquisition brings Cimulate\u2019s specialized team and heavyweight ML expertise to Salesforce, adding deep intent-aware and contextual search capabilities to help retailers move beyond legacy search to experiences that truly understand shopper intent.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-qualified\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Qualified<\/strong><\/a>: Salesforce completed its acquisition of Qualified, a leading provider of agentic AI marketing solutions, on April 1, 2026. The acquisition brings Qualified\u2019s specialized team and agentic marketing expertise to Salesforce, adding AI capabilities that transform corporate websites into engaging, multimodal conversational experiences. By integrating Qualified\u2019s agentic expertise with Data 360, we are building a deeply integrated platform that turns customer data into autonomous, revenue-driving action.<\/li>\n<\/ul>\n\n\n\n<p><em>Pricing and packaging are subject to change. Availability may vary by region and is governed by customer agreements. Customers should base purchasing decisions on products and services currently available.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><sup>1 <\/sup>Gartner Press Release, \u201c<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2025-08-26-gartner-predicts-40-percent-of-enterprise-apps-will-feature-task-specific-ai-agents-by-2026-up-from-less-than-5-percent-in-2025\" target=\"_blank\" rel=\"noreferrer noopener\">Gartner Predicts 40% of Enterprise Apps Will Feature Task-Specific AI Agents by 2026, Up from Less Than 5% in 2025<\/a>\u201d August 26, 2025. GARTNER is a trademark of Garnet, Inc. and\/or its affiliates.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Something fundamental is shifting in how enterprises operate. \u201cForty percent of enterprise applications will be integrated with task-specific AI agents by the end of 2026, up from less than 5% in 2025, according to Gartner\u00ae.\u201d1 As adoption accelerates, the industry is realizing the full value of agentic AI depends as much on the underlying operational [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":93781,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1727],"sf_theme":[21184],"sf_topic":[21212,20528,21187,1726,19141,1779],"sf_product":[19930,2410,1928],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-93773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-product","sf_theme-agentic-ai","sf_topic-agentic-enterprise","sf_topic-agents","sf_topic-ai","sf_topic-digital-transformation","sf_topic-enterprise-ai","sf_topic-ventures","sf_product-agentforce","sf_product-slack","sf_product-tableau","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce FY27 Q1 Highlights: Product &amp; 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