{"id":94769,"date":"2026-09-01T06:00:00","date_gmt":"2026-09-01T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=94769"},"modified":"2026-08-28T13:43:03","modified_gmt":"2026-08-28T20:43:03","slug":"gartner-magic-quadrant-healthcare-provider-industry-cloud-platforms-2026","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/gartner-magic-quadrant-healthcare-provider-industry-cloud-platforms-2026\/","title":{"rendered":"Salesforce Named a Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Healthcare Provider Industry Cloud Platforms"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Salesforce has been recognized by Gartner as a Leader in the 2026 Magic Quadrant for Healthcare Provider Industry Cloud Platforms.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this inaugural report, Gartner evaluated global healthcare <a href=\"https:\/\/www.salesforce.com\/healthcare\/providers\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">provider<\/a> industry cloud platform (HP-ICP) vendors based on their Completeness of Vision and Ability to Execute. In our opinion, the research talks about the rapid shift among health systems toward integrated, cloud-native architectures capable of bridging operational silos, orchestrating patient care, and scaling intelligent automation across the enterprise.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"94772-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"987\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=987\" alt=\"Data visualization map showing software vendor evaluation across two performance axes. The graph positions Innovaccer, Microsoft, Salesforce, and Amazon Web Services in the top-right Leaders section, while other companies such as Persivia, Appian, b.well Connected Health, and Alcidion are plotted within the Niche Players quadrant.\" class=\"wp-image-94772\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=289&amp;h=300 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=768&amp;h=797 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=987&amp;h=1024 987w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=254&amp;h=264 254w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=352&amp;h=365 352w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=145&amp;h=150 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=186&amp;h=193 186w\" sizes=\"auto, (max-width: 987px) 100vw, 987px\" \/><\/a><\/figure>\n<div id=\"94772-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1245\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=987\" alt=\"Data visualization map showing software vendor evaluation across two performance axes. The graph positions Innovaccer, Microsoft, Salesforce, and Amazon Web Services in the top-right Leaders section, while other companies such as Persivia, Appian, b.well Connected Health, and Alcidion are plotted within the Niche Players quadrant.\" class=\"wp-image-94772\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=289&amp;h=300 289w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=768&amp;h=797 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=987&amp;h=1024 987w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=254&amp;h=264 254w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=352&amp;h=365 352w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=145&amp;h=150 145w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/08\/image_f67708.png?w=186&amp;h=193 186w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"h-empowering-health-systems-with-salesforce-for-healthcare\" class=\"wp-block-heading\"><strong>Empowering health systems with Salesforce for Healthcare<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond the market context provided in the report, Salesforce continues to advance healthcare innovation, enabling health systems to unify front-, mid-, and back-office operations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data interoperability and trusted context:<\/strong> Turn disconnected records into a trusted understanding of patients and members with a governed data foundation through <a href=\"https:\/\/www.salesforce.com\/informatica\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Informatica<\/a>, <a href=\"https:\/\/www.salesforce.com\/mulesoft\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">MuleSoft<\/a>, and <a href=\"https:\/\/www.salesforce.com\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data 360<\/a>. By advancing data <a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/healthcare-software\/healthcare-interoperability\/data-interoperability\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">interoperability<\/a> across legacy systems, care teams and AI agents gain a complete, real-time view of the patient journey.<\/li>\n\n\n\n<li><strong>Autonomous AI and workflow automation:<\/strong> Built on enterprise-grade security and governance, Agentforce Health features a library of purpose-built, autonomous AI agents that automate labor-intensive administrative tasks, including contact center support, benefits verification, and patient access.<\/li>\n\n\n\n<li><strong>Composable architecture and low-code agility:<\/strong> Utilizing visual tools like <a href=\"https:\/\/www.salesforce.com\/industries\/omnistudio\/\" target=\"_blank\" rel=\"noreferrer noopener\">Omnistudio<\/a>, Flow Builder, and <a href=\"https:\/\/www.salesforce.com\/agentforce\/agent-builder\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Builder<\/a>, health systems benefit from a flexible, composable workbench. This agile architecture allows organizations to rapidly deploy digital experiences and configure custom AI agents using natural language.<\/li>\n\n\n\n<li><strong>Interoperable, open ecosystem:<\/strong> Through <a href=\"https:\/\/agentexchange.salesforce.com\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AgentExchange<\/a>, provider organizations can discover and deploy thousands of vetted third-party applications and specialized healthcare AI agents within a secure framework supported by Salesforce\u2019s governance capabilities.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-driving-value-and-efficiency-for-healthcare-providers\" class=\"wp-block-heading\"><strong>Driving value and efficiency for healthcare providers<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Healthcare organizations of all sizes, ranging from physician groups and community hospitals to large enterprise health systems, leverage Salesforce to ease everyday pain points like scheduling delays, referral bottlenecks, and manual intake so they can expand provider capacity and deliver more personalized care experiences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cHealthcare providers are moving quickly to unify their clinical and engagement data so they can deliver seamless, proactive patient experiences,\u201d said LaShonda Anderson-Williams, Chief Business Officer &amp; General Manager of Agentforce Health at Salesforce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe believe our placement as a Leader in the inaugural Gartner Magic Quadrant validates our commitment to helping health systems automate administrative workflows, empower care teams, and drive measurable business value with trusted AI.\u201d<\/p>\n\n\n\n<h4 id=\"h-additional-information\" class=\"wp-block-heading\"><strong>Additional information<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A complimentary copy of the 2026 Gartner Magic Quadrant for Healthcare Provider Industry Cloud Platforms report is available <a href=\"https:\/\/www.salesforce.com\/healthcare\/resources\/gartner-magic-quadrant-provider-industry-cloud-platforms-2026\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/li>\n\n\n\n<li>Learn more about Agentforce Health <a href=\"https:\/\/www.salesforce.com\/healthcare\/cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/li>\n\n\n\n<li>Learn more about Salesforce healthcare interoperability <a href=\"https:\/\/www.salesforce.com\/healthcare-life-sciences\/healthcare-software\/healthcare-interoperability\/data-interoperability\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/li>\n\n\n\n<li>Watch the Salesforce for Healthcare demo <a href=\"https:\/\/www.salesforce.com\/healthcare\/demos\/agentforce-360\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner&#8217;s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are a trademark of Gartner, Inc., and\/or its affiliates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gartner, Magic Quadrant for Healthcare Provider Industry Cloud Platforms, 27 July 2026, Andrew Meyer, Allison Dennis. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. 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care.<\/p>\n","protected":false},"author":0,"featured_media":94774,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"sf_show_toc":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"sf_content_type":[1727],"sf_theme":[21184],"sf_topic":[1752],"sf_product":[2717,1783,1768],"sf_industry":[1743],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-94769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-product","sf_theme-agentic-ai","sf_topic-awards-and-recognition","sf_product-data-360","sf_product-industry-solutions","sf_product-mulesoft","sf_industry-healthcare-and-life-sciences","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Named Leader in Healthcare Provider Industry Cloud Platforms - Salesforce<\/title>\n<meta name=\"description\" content=\"Agentforce Health helps health systems unify patient data and deploy autonomous AI agents to deliver faster, more personalized care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/gartner-magic-quadrant-healthcare-provider-industry-cloud-platforms-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Named a Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Healthcare Provider Industry Cloud Platforms\" \/>\n<meta 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