{"id":96065,"date":"2026-10-27T08:00:00","date_gmt":"2026-10-27T15:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=96065"},"modified":"2026-10-26T16:39:37","modified_gmt":"2026-10-26T23:39:37","slug":"work-stalls-isolated-ai-tools","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/work-stalls-isolated-ai-tools\/","title":{"rendered":"New Research: Work Gets Trapped in Single-Player AI. Executives Are Ready for Multiplayer"},"content":{"rendered":"\n<div class=\"wp-block-group is-style-shadow-box is-style-takeaways\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id=\"h-key-takeaways\" class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-1\">Key Takeaways<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI at work is still largely a solo activity. Each week, 68% of executives see AI insights go unshared, 66% see colleagues unknowingly solve the same problem independently, and 59% see work stall because it\u2019s trapped in one person\u2019s AI tool.<\/li>\n\n\n\n<li>Employees waste an average of 3.6 hours per week toggling between AI and other apps.<\/li>\n\n\n\n<li>Given a blank slate, 72% of executives would design AI to work across the team with shared context so value compounds.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-style-media-wrapping-container\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-embed alignright is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/CjZ9MpUDrXAkMo7H54ffZ4.jpg\"  data-uuid=\"CjZ9MpUDrXAkMo7H54ffZ4\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"187\"\/>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">As more and more businesses rely on <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-ai\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>, workers are experiencing a bottleneck: interface isolation. According to a recent Salesforce survey of 250 U.S. executives, 68% of respondents see AI insights go unshared, 66% say people unknowingly use AI to solve the same problem as their colleagues, and 59% observe work stall because it\u2019s trapped in one person\u2019s AI tool. What\u2019s more, because only 15% of executives say their AI is embedded seamlessly across multiple systems and interfaces, employees waste a whopping 22 business days a year toggling between AI and other windows.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This problem compounds with the size of the organization: 73% of enterprise executives who participated in the study report weekly stalls, versus only 37% of executives at small- and medium-sized businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Overall, 72% of survey respondents say their ideal is AI that works across the team with shared context.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe can get good results working alone, but when a team focuses on the same problem at the same time, something changes, and <a href=\"https:\/\/www.salesforce.com\/news\/stories\/multiplayer-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">it can be a real power-up<\/a>,\u201d said Rob Seaman, EVP and GM of Slack. \u201cThe single-player era of AI made people faster. The multiplayer era is what makes a whole company smarter, together.\u201d<\/p>\n<\/div><\/div>\n\n\n\n<h2 id=\"h-dig-deeper\" class=\"wp-block-heading\"><strong>Dig deeper<\/strong><\/h2>\n\n\n\n<h5 id=\"h-what-one-person-learns-with-ai-rarely-reaches-the-team\" class=\"wp-block-heading\"><strong>What one person learns with AI rarely reaches the team<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Despite the growing prevalence of <a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-agents\/\">AI agents<\/a>, most AI use still happens one person at a time, and insights from each session tend to stay with that person.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"96077-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"536\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1024\" alt=\"Bar chart displaying weekly team AI challenges, showing 68% experience unshared AI insights, 66% report duplicated efforts across colleagues, and 59% encounter project delays caused by isolated AI tools.\" class=\"wp-image-96077\" style=\"aspect-ratio:1.9140171609641472;width:641px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"96077-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1256\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1024\" alt=\"Bar chart displaying weekly team AI challenges, showing 68% experience unshared AI insights, 66% report duplicated efforts across colleagues, and 59% encounter project delays caused by isolated AI tools.\" class=\"wp-image-96077\" style=\"aspect-ratio:1.9140171609641472;width:641px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q9.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 2400px) 100vw, 2400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Sixty-eight percent of executives acknowledge that insights or outputs from someone\u2019s AI use don\u2019t get shared or reused by the rest of the team.<\/li>\n\n\n\n<li>This phenomenon creates siloed information, stalling company output.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Several survey respondents describe how easily a useful discovery can get stranded. \u201cOne person learns a prompt that can cut review in half and no one else knows and it stays in their AI workflow,\u201d one executive said.<\/p>\n\n\n\n<h5 id=\"h-teams-are-solving-the-same-problems-twice\" class=\"wp-block-heading\"><strong>Teams are solving the same problems twice<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">When AI-fueled discoveries stay private, colleagues often end up repeating the work.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sixty-six percent of executives say that two colleagues use AI to solve the same problem separately without realizing it, at least once a week.<\/li>\n\n\n\n<li>Costs can go beyond lost hours when separate AI-assisted efforts collide, because reconciling the disparate outputs can create additional work.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">One IT director noted, \u201cEngineers\u2019 time has been wasted when they were prompting AI to fix the exact same error because their separate chat histories prevented them from sharing the solution.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As another respondent put it: \u201cUncoordinated AI coding has caused duplicated work and major systems conflicts.\u201d<\/p>\n\n\n\n<h5 id=\"h-work-stalls-when-it-s-out-of-view\" class=\"wp-block-heading\"><strong>Work stalls when it\u2019s out of view<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Duplicated efforts represent one potential downside of siloed AI use. A lack of shared visibility is another, especially in larger companies.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fifty-nine percent of executives say work stalls or gets delayed weekly because it\u2019s sitting in a single person\u2019s AI tool, where the rest of the team can\u2019t see it.<\/li>\n\n\n\n<li>The problem grows with company size: 73% of enterprise executives report weekly stalls, compared with 37% of small- and medium-sized business executives.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The math on this is simple: A larger number of employees means larger numbers of private chat histories and more places for work to go unseen. For technical teams, these blind spots can turn into time spent troubleshooting problems that otherwise might have been avoided. \u201cClear visibility into AI-generated code would have saved our developers hours of debugging,\u201d said one accounting director.<\/p>\n\n\n\n<h5 id=\"h-few-companies-have-connected-ai-across-the-business\" class=\"wp-block-heading\"><strong>Few companies have connected AI across the business<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">The way companies have rolled out AI tools adds to some of the problems with usage and adoption. For example, most organizations are past the experimentation stage, yet few have tied their AI together.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"96078-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"536\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1024\" alt=\"Pie chart showing organizational AI adoption stages, with 49% deploying autonomous workflow agents, 36% using AI for basic content generation and prompting, and 15% embedding multisystem AI agents across internal tools.  \" class=\"wp-image-96078\" style=\"aspect-ratio:1.908256880733945;width:624px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"96078-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1256\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1024\" alt=\"Pie chart showing organizational AI adoption stages, with 49% deploying autonomous workflow agents, 36% using AI for basic content generation and prompting, and 15% embedding multisystem AI agents across internal tools.  \" class=\"wp-image-96078\" style=\"aspect-ratio:1.908256880733945;width:624px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q7.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 2400px) 100vw, 2400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Forty-nine percent are deploying AI agents that complete tasks or workflows with some autonomy.<\/li>\n\n\n\n<li>Just 15% have embedded AI agents across multiple systems and interfaces so they work seamlessly across the organization.<\/li>\n<\/ul>\n\n\n\n<h5 id=\"h-toggling-between-ai-and-other-work-tools-costs-about-22-business-days-a-year\" class=\"wp-block-heading\"><strong>Toggling between AI and other work tools costs about 22 business days a year<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Gaps that result from a failure to coordinate AI efforts show up as lost time. Lots of it.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"96079-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"536\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1024\" alt=\"Bar chart displaying weekly hours lost to context switching between AI tools and other applications, with 33% estimating three to four hours and 26% estimating five to six hours lost. Callout cards highlight key totals of 22 days lost annually per employee and 10% of an average workweek spent toggling between systems.\" class=\"wp-image-96079\" style=\"aspect-ratio:1.9140171609641472;width:613px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"96079-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1256\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1024\" alt=\"Bar chart displaying weekly hours lost to context switching between AI tools and other applications, with 33% estimating three to four hours and 26% estimating five to six hours lost. Callout cards highlight key totals of 22 days lost annually per employee and 10% of an average workweek spent toggling between systems.\" class=\"wp-image-96079\" style=\"aspect-ratio:1.9140171609641472;width:613px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q8.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 2400px) 100vw, 2400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Executives estimate employees lose an average of 3.6 hours a week switching between AI tools and the other systems they use to get work done. That\u2019s nearly 10% of every workweek.<\/li>\n\n\n\n<li>Over a 50-week year, this lost time adds up to about 181 hours, or roughly 22 business days per employee.<\/li>\n\n\n\n<li>Only 11% say their AI tools sit in one integrated ecosystem and cost no time at all.<\/li>\n<\/ul>\n\n\n\n<h5 id=\"h-executives-want-ai-that-works-across-the-team\" class=\"wp-block-heading\"><strong>Executives want AI that works across the team<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">When asked to imagine how their respective teams would use AI in an ideal world, executives gravitate toward collaboration and teamwork.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large is-resized prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"96093-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"536\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1024\" alt=\"\" class=\"wp-image-96093\" style=\"aspect-ratio:1.908256880733945;width:624px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"96093-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large is-resized prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1256\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1024\" alt=\"\" class=\"wp-image-96093\" style=\"aspect-ratio:1.908256880733945;width:624px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg 2400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=768&amp;h=402 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1024&amp;h=536 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1536&amp;h=804 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=2048&amp;h=1072 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=500&amp;h=262 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=369&amp;h=193 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/10\/Q10.jpg?w=1218&amp;h=637 1218w\" sizes=\"auto, (max-width: 2400px) 100vw, 2400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Seventy-two percent say they would choose AI that works across the team with shared context so value compounds and builds on itself.<\/li>\n\n\n\n<li>Twenty-six percent note that they would have each person use AI on their own, with the value staying with that individual.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For some leaders, the appeal of transitioning to a more cooperative framework comes down to efficiency across functions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cShared team workspace with collaborative AI context prevents redundant prompt engineering and accelerates cross-functional project delivery,\u201d said one financial services director.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slack GM Rob Seaman put it this way: \u201cShare context, build on it together, and generate more context as you go. When an agent works in a shared space instead of a private chat, it picks up how your company actually operates \u2014 the projects, the debates, the decisions, all living in the conversations your team is already having. Every exchange with an agent out in the open becomes something the next person, and the next agent, can build on.\u201d<\/p>\n\n\n\n<h5 id=\"h-explore-further\" class=\"wp-block-heading\"><strong>Explore further<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read Rob Seaman\u2019s essay, <a href=\"https:\/\/www.salesforce.com\/news\/stories\/multiplayer-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Multiplayer AI: The Shift from Smarter Individuals to a Smarter Company<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 id=\"h-methodology\" class=\"wp-block-heading\"><strong>Methodology<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Data are from a double-blind Salesforce Pulse Survey of 250 U.S. executives, director level and above, who have decision-making authority over AI investments at their organizations. Data was collected from September 14 through 22, 2026. Average weekly hours lost were calculated using the low end of each response range and annualized across 50 workweeks. Percentages are rounded and may not sum to 100%. SMBs were defined as companies with fewer than 250 employees; enterprise businesses were defined as those with 2,500 employees or more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key Takeaways As more and more businesses rely on AI, workers are experiencing a bottleneck: interface isolation. According to a recent Salesforce survey of 250 U.S. executives, 68% of respondents see AI insights go unshared, 66% say people unknowingly use AI to solve the same problem as their colleagues, and 59% observe work stall because [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":96096,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"sf_show_toc":false,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[21231],"sf_theme":[21184],"sf_topic":[21212,20528,21187],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[2395],"sf_visibility":[],"coauthors":[],"class_list":["post-96065","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshot-research","sf_theme-agentic-ai","sf_topic-agentic-enterprise","sf_topic-agents","sf_topic-ai","sf_location-global","sf_collection-research"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Executives Say Work Stalls Because of Isolated AI Tools - Salesforce<\/title>\n<meta name=\"description\" content=\"Key Takeaways AI at work is still largely a solo activity. Each week, 68% of executives see AI insights go unshared, 66% see colleagues unknowingly solve\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/work-stalls-isolated-ai-tools\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Research: Work Gets Trapped in Single-Player AI. Executives Are Ready for Multiplayer\" \/>\n<meta property=\"og:description\" content=\"Key Takeaways AI at work is still largely a solo activity. 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