SAN FRANCISCO \u2013 May 5, 2010 \u2013 Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced the appointment of Maria Martinez as executive vice president of Customers for Life, the company\u2019s organization devoted to ensuring the success and longevity of its fast-growing customer base. Martinez joins salesforce.com after an esteemed career that most recently included six years of strategic leadership roles at Microsoft, including professional services and customer support for all products, as well as nine years at Motorola heading its cellular infrastructure and applications businesses.
Maria Martinez\u2019s Role at Salesforce.com:
\u2022 At salesforce.com, Martinez reports to Frank van Veenendaal, president, worldwide sales and services, and leads the teams that are actively engaged with salesforce.com\u2019s customers, focused on the company\u2019s critically important value of customer success.
\u2022 Martinez\u2019s teams are responsible for on-boarding, product usage, best practices, training, customer support, professional services, partner certification, and developing long-term relationships with salesforce.com customers.
Background on Maria Martinez:
\u2022 Martinez has more than 30 years of experience in business and technology leadership roles.
\u2022 Prior to joining salesforce.com, Martinez managed Microsoft\u2019s global services business, including professional services and customer support for all products. During her tenure, Martinez led the business to outperform revenue targets and to significantly increase Microsoft\u2019s customer satisfaction rating.
\u2022 Prior to Microsoft, Martinez was president and CEO of Embrace Networks. She has also held senior leadership roles at Motorola and AT&T.
\u2022 Martinez has a bachelor\u2019s degree in electrical engineering from the University of Puerto Rico, and a master\u2019s degree in computer engineering from Ohio State University. Following college, Martinez worked for the prestigious Bell Laboratories for 12 years, developing and patenting disk storage systems and leading development of UNIX systems for symmetric multiprocessing and high availability.
Comments on the News:
\u2022 \u201cMaria\u2019s wealth of technology industry and business leadership experience brings unique value to salesforce.com,\u201d said Frank van Veenendaal, president, worldwide sales and services at salesforce.com. \u201cWe are excited to have her join our team and help us execute on our Customers for Life value.\u201d
\u2022 \u201cSalesforce.com\u2019s culture of innovation and dedication to customer success is what attracted me to the company,\u201d said Maria Martinez, EVP, Customers for Life at salesforce.com. \u201cI\u2019m excited to become part of the team changing the future of the technology industry.\u201d<\/p>","protected":false},"excerpt":{"rendered":"
SAN FRANCISCO \u2013 May 5, 2010 \u2013 Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced the appointment of Maria Martinez as<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"sf_subhead":"SAN FRANCISCO \u2013 May 5, 2010 \u2013 Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced the appointment of Maria Martinez as","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[1755,1776],"sf_theme":[],"sf_topic":[],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-20608","sf_press_release","type-sf_press_release","status-publish","hentry","sf_content_type-press-releases","sf_content_type-press-releases-corporate","sf_location-amer"],"yoast_head":"\n