Salesforce CRM customers can now receive real-time updates on important business contact and company data, anytime and anywhere with Salesforce Chatter
Jigsaw for Salesforce CRM accelerates demand for cloud-based data services, currently a $3 billion market
SAN FRANCISCO \u2013 Sept. 1, 2010: Salesforce.com [NYSE: CRM], the enterprise cloud computing (http:\/\/www.salesforce.com\/cloudcomputing\/) company, today announced the arrival of Jigsaw for Salesforce CRM, an entirely new crowd-sourced business data service exclusive to Salesforce CRM customers. Built leveraging native salesforce.com technologies, Jigsaw provides a seamless integration, a new user interface, robust analytics and delivers real-time updates to contact and company information within Salesforce CRM through Salesforce Chatter.
Comments on the News
\u2022 \u201cCRM systems are only as good as the information inside them,\u201d said Kevin Akeroyd, general manager, Jigsaw. \u201cWith Jigsaw for Salesforce CRM, customers can be alerted to changes in contacts through Chatter in real-time. This degree of operational agility is only possible with Jigsaw\u2019s data in the cloud.\u201d
\u2022 "In this economy, companies need more innovative sales and marketing strategies and better business data," said Denis Pombriant, managing principal, Beagle Research Group. "Jigsaw for Salesforce CRM and Chatter provides them with reliable business data that is updated and published to sales and marketing employees in real-time. We’re likely to see more companies turning to data in the cloud to support their dynamic operations."
\u2022 \u201cJigsaw has significantly improved the caliber of the information in our Salesforce CRM deployment,\u201d said Diane Updyke, vice president of sales, Crowd Factory. \u201cThe result is we are able to respond to an increase in demand from new verticals, prospects and partners. With Jigsaw, our team can find and cultivate these opportunities at our accelerated pace of business.\u201d
Data Cleansing Gets Proactive, Talks to You with Chatter
Integrated with Chatter, salesforce.com\u2019s enterprise social collaboration technology, Jigsaw can automatically identify changes to important contact and company data in Salesforce CRM, update and reconcile the records and then publish the changes in Chatter in real-time. As a result, sales reps and marketers instantly know when business contact data degrades or becomes bad \u2013 anytime, anywhere. Updates can even be received on mobile devices like the Apple iPad and iPhone via the web browser.
With Jigsaw, Salesforce CRM Customers can unlock the Value of Real-Time Data
With the seamless integration to Salesforce CRM, customers can use the new user interface to quickly access the accurate contact information within Salesforce CRM. In addition, Jigsaw for Salesforce includes two new analytics dashboards that customer can use to monitor the overall health of data and report on usage. Jigsaw also provides customers with capabilities such as:
\u2022 Real-time status updates around how much data is being actively managed by Jigsaw, and visual reports on how much data is correct, out-of-date or dead in the data graveyard.
\u2022 Integrated Salesforce CRM reports with Jigsaw data to determine if records related to future sales are incorrect or incomplete.
\u2022 Holistic alerts that identify when records are flagged as dead so reps can quickly search for the record and update it with new, accurate information.
Jigsaw Accelerating Data Moving to the Cloud
Until Jigsaw, the market did not have a business data service that supported the pace of change across sales and marketing operations or delivered updates as data changed. The issue is so critical to success that companies spend more than $3 billion a year on data sourcing services. Since Jigsaw is delivered entirely in the cloud, customers are liberated from legacy data sources that require expensive and complex data management, including storage, backups, security, updates, and integration.
Jigsaw is the world\u2019s largest crowd-sourced database with more than 22 million business contacts and 4 million company profiles that are continually updated and added to by a global, Wikipedia-style community of more than 1.4 million individuals. Since the data is crowd sourced, users realize greater accuracy, which is available to end users in real-time and pre-integrated to other cloud apps.
Jigsaw for Salesforce CRM Pricing and Availability
\u2022 Jigsaw for Salesforce CRM is now generally available and starts at $29 per user per month.
Additional Resources
\u2022 For more information on Jigsaw for Salesforce CRM, go to http:\/\/enterprise.jigsaw.com
\u2022 Follow @jigsaw on Twitter
About Jigsaw
Jigsaw (http:\/\/www.jigsaw.com) is a leading provider of business information and data services that uniquely leverages user-generated content contributed by its global business-to-business community of 1.4 million members. Jigsaw gives individuals and companies access to business contact information for 22 million business professionals and profiles of 4 million companies. In addition to delivering low-cost and easy access to high-value business information for sales, marketing, recruiting and customer service, Jigsaw provides a variety of cloud-based data acquisition and management services. Founded in 2004, Jigsaw is located in San Mateo, Calif. and is a Salesforce.com (NYSE:CRM) company.<\/p>","protected":false},"excerpt":{"rendered":"
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