Based on total revenue in 2013, salesforce.com also achieved the highest revenue growth among the top 10 software vendors
Leading companies are transforming how they connect with customers through the power of the social, mobile and connected cloud with salesforce.com
SAN FRANCISCO \u2013 April 3, 2014 \u2013 Salesforce.com (NYSE: CRM), the world\u2019s #1 CRM platform, today announced that it has become the first cloud company to enter the top 10 in Gartner, Inc.\u2019s worldwide software market share report entitled \u201cMarket Share: All Software Markets, Worldwide, 2013.\u201d Based on total revenue in 2013, salesforce.com also achieved the highest revenue growth among the top 10 software vendors in Gartner\u2019s report. Leading companies are transforming how they connect with customers through the power of the social, mobile and connected cloud with salesforce.com.
Comments on the News
\u201cSalesforce.com\u2019s ascension into the top 10 of Gartner\u2019s worldwide market share report comes on the heels of another year of exceptional growth as we continue to expand globally to become the new enterprise software leader,\u201d said Keith Block, president and vice chairman, salesforce.com. \u201cOur customers fuel our success and no other software company of our size and scale is growing at this speed.\u201d
"The software market has been changing shape over the past five years, and cloud is driving the bulk of this change as software vendors acquire and provide applications and infrastructure technology to support the cloud and the Internet of Things (IoT) movement," said Joanne Correia, research vice president, Gartner.
"Investors continue to focus on revenue growth and market share gains as the primary criteria when evaluating vendors," said John Rizzuto, research vice president and Invest analyst, Gartner. "At this point, the new and emerging technology markets in software, such as digital marketing and public cloud computing, are so nascent that investors are favoring those companies that are early and aggressive in grabbing both market and mind share \u2014 in many cases dismissing progress on earnings and cash flow in hopes that they will one day follow."
Welcome to the Internet of Customers
The world is becoming completely connected. Every day, millions of new products, apps and devices\u2014from every industry\u2014are connecting to the Internet. By 2020, there will be more than 50 billion connected things, from smartphones and wearable smart devices to jet engines and cars. And behind every product, every app and every device there is a customer. It is the Internet of Customers, and customer relationship management has never been more important. With the Salesforce1 customer platform, companies across every industry are transforming their sales, service and marketing apps for the Internet of Customers.
Additional Information
\u2022 For more information on Gartner, Inc.\u2019s worldwide software market share report: http:\/\/www.gartner.com\/newsroom\/id\/2696317
\u2022 Like salesforce.com on Facebook: http:\/\/facebook.com\/salesforce
\u2022 Follow @Salesforce on Twitter: https:\/\/twitter.com\/salesforce
Gartner, Market Share: All Software Markets, Worldwide, 2013 Colleen Graham, Yanna Dharmasthira, Chad Eschinger, et al., March 28, 2014.
Gartner Press Release, Gartner Says Worldwide Software Market Grew 4.8 Percent in 2013, March 31, 2014, http:\/\/www.gartner.com\/newsroom\/id\/2696317.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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