Salesforce.com Expands Salesforce Wear Ecosystem with New Devices and Apps \u2013 Accelerates Momentum of Wearables in the Enterprise
Epson, Jawbone, Meta, Oculus and Vuzix join the Salesforce Wear device ecosystem
New enterprise apps built on the Salesforce1 Platform demonstrate the power of wearable technology across industries
SAN FRANCISCO \u2013 September 4, 2014 \u2013 Salesforce.com (NYSE: CRM), the world\u2019s #1 CRM platform, today announced continued growth and momentum around Salesforce Wear with Epson, Jawbone, Meta, Oculus and Vuzix joining the Salesforce Wear device ecosystem. The Salesforce Wear app ecosystem demonstrates the potential of wearable technology across industries with the introduction of enterprise apps built on the Salesforce1 Platform.
Comments on the News
\u2022 \u201cThe explosive growth of Salesforce Wear has validated the need for a unified platform to bring together software companies, wearable device manufacturers and developers wanting to create apps that will enable companies to connect with customers in entirely new ways,\u201d said Daniel Debow, SVP of emerging technologies, salesforce.com.
\u2022 \u201cClickSoftware is embracing wearables as an exciting next step to drive great customer experiences, employee productivity and satisfaction,\u201d said Mike Karlskind, VP of product marketing, ClickSoftware. \u201cWorkers in the field are often juggling multiple physical tasks, and having a device to monitor their safety or provide real-time prompts based on inputs from a wearable is making the future a reality for today\u2019s workforce.\u201d
\u2022 \u201cWith wearable solutions, Etherios is transforming device data into actionable information through the Internet of Things in order to better patients\u2019 lives,\u201d said Mike Dannenfeldt, SVP, Etherios. \u201cRemote monitoring facilitated by wearable devices is enabling independence from the comfort of patients\u2019 own homes.\u201d
\u2022 \u201cBy leveraging technology from Meta’s glasses and the Salesforce1 Platform, customers will be able to walk into a car dealership, receive a pair of glasses and find themselves looking at a life-sized hologram of a vehicle of their choice,\u201d Adam Shames, head of strategic partnerships, Meta. \u201cThis customer experience combines the best elements of a face-to-face discussion and an experience that is much more engaging and meaningful than looking at brochures and chatting with someone behind a desk.\u201d
\u2022 \u201cAccenture believes that wearable technologies have exciting use cases not only for consumers, in areas such as fitness and health monitoring and wearable fashion, but also powerful applications within the enterprise, enabling maintenance workers to quickly identify parts in the field, or allowing surgeons to connect with experts to get guidance on complicated procedures,\u201d said Brent Blum, lead of wearable technology practice, Accenture. \u201cThrough our experience working with leading clients on cutting edge consumer and enterprise deployments, we\u2019ve seen first-hand the potential wearables have to transform the way people live and work. Like salesforce.com, we see a very promising future for wearable technologies and are pleased to be working together to deliver solutions in this area.\u201d
Salesforce Wear Momentum
Announced earlier this year, Salesforce Wear included the Salesforce Wear Developer Pack to empower developers to accelerate their ability to connect companies with their customers through wearable apps. The Salesforce Wear Developer Pack provides enterprise developers with sample code, documentation, demonstrations and reference apps for a growing list of devices. Salesforce Wear already includes support for Android Wear, ARM, Fitbit, Google Glass, Myo from Thalmic, Nymi from Bionym, OMSignal, Pebble, Philips and Samsung Gear II.
Additional Salesforce Wear Device Support
Building on the success of the device ecosystem, today Salesforce Wear extends support for additional wearable devices, including:
\u2022 Epson Moverio \u2013 Smart glasses
\u2022 Jawbone UP \u2013 Fitness tracker
\u2022 Meta Glasses \u2013 3D smart glasses
\u2022 Oculus Rift \u2013 Virtual reality headset for an immersive 3D experience
\u2022 Vuzix M100 Smart Glasses \u2013 Android based wearable computing, communications and display system
New Enterprise Apps Demonstrate the Power of Wearables
The Salesforce Wear app ecosystem is comprised of a growing number of ISV\u2019s that are rapidly developing apps on the Salesforce1 Platform for a variety of industries across multiple devices. Available today on the AppExchange, Salesforce Wear apps include:
\u2022 2lemetry: With the connected SafetyCare wearable device, senior care patients can simply swipe across the screen of the wearable to request immediate assistance, allowing them to stay connected at home, and delivering rapid resolution to issues.
\u2022 Alpine Metrics: With Alpine Metrics\u2019 free app, Intelligent Forecasting, salespeople get instant access to important trends on their wearable device to better understand what\u2019s happening with their business and prioritize deals in real time.
\u2022 APX-Labs: Through the integration of the Skylight Platform, Salesforce Wear and several smart glass providers, APX-Labs is enabling field workers, such as telecom service technicians or utility workers, to quickly log a case in the Salesforce Service Cloud, all while they continue to work.
\u2022 Brivo Labs: Brivo Labs\u2019 identity access management application, NthID, works with Nymi\u2019s persistent identity authentication using a person\u2019s cardiac rhythm \u2013 a unique quality to every individual \u2013 to allow for safe, secure and easy access to both laptops and physical spaces.
\u2022 ClickSoftware: The ShiftExpert app from ClickSoftware works with devices such as the Samsung Gear II to enable employees to complete tasks such as clocking in and out, which are then automatically incorporated into timesheets.
\u2022 Etherios: Through a series of apps from Etherios, patients\u2019 health is monitored after leaving the hospital in real time through connected scales, blood pressure cuffs and pulse oximeters. Remote monitoring is enabling individuals to live healthier lives in the comfort of their own homes.
\u2022 FacialNetwork: Powered by FacialNetwork, the HospitalityID app provides customer service reps wearing smart glasses instant identification of guests. Through integration with Salesforce1, FacialNetwork can then access guest preferences helping users exceed customer expectations.
\u2022 Proximity Insight: Proximity Insight\u2019s app sends Android Wear notifications to staff when a VIP customer comes within range of their location, allowing them to create a personalized experience.
\u201cBy 2017, wearable devices will drive 50 percent of total mobile app interactions,\u201d wrote Roxane Edjlali,
research director, Gartner in the \u201cAdapt Your Information Infrastructure in the Age of Consumer-Centric Mobile Apps\u201d report published May 6, 2014. \u201cMobile app data is often siloed, and IT leaders will find data
from apps that use cloud-based information repositories even more diffuse.\u201d
Pricing & Availability
\u2022 Salesforce Wear Developer Pack is generally available and is included with all user licenses of Salesforce CRM and the Force.com Platform.
\u2022 The Salesforce Wear Developer Pack is available at http:\/\/developer.salesforce.com\/wear<\/p>","protected":false},"excerpt":{"rendered":"
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