{"id":21461,"date":"2016-09-07T05:00:00","date_gmt":"2016-09-07T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&#038;p=21461"},"modified":"2020-09-18T00:37:13","modified_gmt":"2020-09-18T00:37:13","slug":"salesforce-community-cloud-recognized-as-a-strong-performer-by-independent-research-firm","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/news\/press-releases\/2016\/09\/07\/salesforce-community-cloud-recognized-as-a-strong-performer-by-independent-research-firm\/","title":{"rendered":"Salesforce Community Cloud Recognized as a Strong Performer by Independent Research Firm"},"content":{"rendered":"<p>Received the highest score among partner relationship management platforms in strategy and market presence categoriesSAN FRANCISCO\u2014September 7, 2016\u2014Salesforce (NYSE: CRM), the Customer Success Platform and world\u2019s #1 CRM company, today announced Salesforce Community Cloud was recognized as a strong performer by Forrester Research in its report, The Forrester Wave\u2122: Partner Relationship Management (PRM) Platforms, Q3 2016.<br \/> <br \/> Salesforce received the highest scores among all vendors in both the strategy and market presence categories. The report stated, \u201cSalesforce is the gorilla in the PRM market today, having more customers and ecosystem partners and global support resources than other PRM vendors by an order of magnitude. Salesforce\u2019s PRM solution, an extension of its Community Cloud offering, is strongest in some of the foundational elements of PRM. The product leads with its clear, comprehensive identity and access management capabilities, an important capability for customers wanting to segment and track many thousands of channel partners. And Salesforce\u2019s Force.com development environment lends itself well to the specific customization requirements of larger channel organizations.\u201d<br \/> <br \/> Comments on the News:<br \/> &quot;Accelerating partner performance is key to driving business growth,\u201d said Mike Micucci, GM and SVP, Salesforce Community Cloud. \u201cWith Community Cloud, companies can quickly build compelling and easy-to-use partner communities, creating more engaged partners and ultimately increasing their channel sales.\u201d<br \/> <br \/> \u201cWith more than 1,200 locations nationwide and growing, providing an exceptional experience for our franchisees is paramount,\u201d said Chris Lavoie, VP of Information Systems, Planet Fitness. \u201cWith Community Cloud we have streamlined our operational workflows for everything from sales to real estate to store openings and beyond, resulting in more efficient processes and satisfied franchise owners and staff.\u201d<br \/> <br \/> Salesforce Community Cloud helps companies of all sizes deliver a seamless partner experience, deepening relationships and accelerating channel sales. With Community Cloud, companies have experienced a 43% increase in partner sales. Companies of any size and industry are able to optimize every stage of the partner lifecycle with Community Cloud, from partner recruitment and onboarding to closing deals and analyzing results. <br \/> <br \/> Additional Information<br \/> The Forrester Wave\u2122: Partner Relationship Management (PRM) Platforms, Q3 2016 is available here: https:\/\/www.salesforce.com\/form\/communities\/forrester-wave-report-prm.jsp<br \/> Learn more about Salesforce Community Cloud http:\/\/www.salesforce.com\/communities\/overview\/<br \/> <br \/> Connect with Salesforce<br \/> Follow @Salesforce and @CommunityCloud on Twitter<br \/> Like Salesforce on Facebook<br \/> <br \/> <br \/> \u00a9 2016 salesforce.com, inc. All rights reserved. Salesforce, Community Cloud and others are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.<br \/> <br \/> Kate Wesson<br \/> Salesforce PR<br \/> w. 415-589-4658<br \/> kwesson@salesforce.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Received the highest score among partner relationship management platforms in strategy and market presence categoriesSAN FRANCISCO\u2014September 7, 2016\u2014S<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"sf_subhead":"Received the highest score among partner relationship management platforms in strategy and market presence categoriesSAN FRANCISCO\u2014September 7, 2016\u2014S","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[1755,1776],"sf_theme":[1917,1912],"sf_topic":[1752,1734,1726,1763],"sf_product":[1761],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-21461","sf_press_release","type-sf_press_release","status-publish","hentry","sf_content_type-press-releases","sf_content_type-press-releases-corporate","sf_theme-customer-engagement","sf_theme-digital-transformation","sf_topic-awards-and-recognition","sf_topic-customer-engagement","sf_topic-digital-transformation","sf_topic-innovation","sf_product-experience-cloud","sf_location-amer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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