AWS Sydney Region expected to be available to Salesforce customers in the second half of 2017
Sydney, Australia\u2014March 21, 2017\u2014Salesforce (NYSE: CRM), the world\u2019s #1 CRM company and the Intelligent Customer Success Platform, today announced it is continuing its international infrastructure expansion on the Amazon Web Services (AWS) Cloud to the AWS Sydney Region in order to support its growing customer base in Australia. The company will leverage AWS to deliver the Salesforce Intelligent Customer Success Platform including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more \u2014 which have all been made smarter by Einstein\u2014to customers in Australia. The AWS Sydney Region is expected to be generally available to Salesforce customers in the second half of 2017.
Comments on the News
\u201cIn our last quarter, APAC was the fastest-growing region for Salesforce, and we\u2019re excited to expand our infrastructure footprint to support our rapidly growing customer base in Australia. By leveraging the AWS Cloud, we will be able to deliver the secure, reliable and trusted services of our
Intelligent Customer Success Platform locally,\u201d said Mark Innes, General Manager of Salesforce Asia Pacific.
\u201cOrganizations use Salesforce to transform their businesses and we are excited that Salesforce has chosen AWS as their infrastructure partner in Australia as they continue to maintain their incredible momentum\u201d said Paul Migliorini, Managing Director, AWS Australia and New Zealand. \u201cWith Salesforce available in the Sydney Region, AWS and Salesforce can now help Australian customers to fully leverage the security, and reliability of the AWS Cloud as they scale and transform.\u201d
The news was announced today at the Salesforce World Tour in Sydney where customers, such as Transport NSW, Australia Post, ANZ Wealth, L\u2019Or\u00e9al, Citi Bank, Kellogg\u2019s and Vocus showcased how they are using Salesforce to create deeper, more meaningful connections with customers. At the event, Salesforce also highlighted Einstein AI, which recently became available to all customers. Unlike general AI platforms that require extensive customization and armies of data scientists, Einstein democratizes AI with state-of-the-art algorithms built directly into the Salesforce Intelligent Customer Success Platform and is delivered through the apps and workflows that millions of CRM users rely on every day. Powered by advanced machine learning, deep learning, predictive analytics, natural language processing and smart data discovery, Einstein delivers intelligence directly within the context of business. And, because Einstein is built into the Salesforce platform, customers can customize their AI models for their specific needs.<\/p>","protected":false},"excerpt":{"rendered":"
AWS Sydney Region expected to be available to Salesforce customers in the second half of 2017 Sydney, Australia\u2014March 21, 2017\u2014Salesforce (NYSE: CRM),<\/p>\n","protected":false},"author":156,"featured_media":0,"template":"","meta":{"sf_subhead":"AWS Sydney Region expected to be available to Salesforce customers in the second half of 2017 Sydney, Australia\u2014March 21, 2017\u2014Salesforce (NYSE: CRM),","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[1755,1756],"sf_theme":[1916,1917,1912],"sf_topic":[1737,1734,1744,1726,1741,1779],"sf_product":[1747,1772,1782,2363,1761,1748],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1827],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-21511","sf_press_release","type-sf_press_release","status-publish","hentry","sf_content_type-press-releases","sf_content_type-press-releases-customer","sf_theme-artificial-intelligence","sf_theme-customer-engagement","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-customer-engagement","sf_topic-customer-success","sf_topic-digital-transformation","sf_topic-salesforce-partners","sf_topic-ventures","sf_product-agentforce-sales","sf_product-agentforce-service","sf_product-tableau-crm","sf_product-customer-360","sf_product-experience-cloud","sf_product-salesforce-platform","sf_location-other-australia"],"yoast_head":"\n