{"id":42704,"date":"2020-12-02T00:02:00","date_gmt":"2020-12-02T08:02:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&p=42704"},"modified":"2020-12-05T17:02:56","modified_gmt":"2020-12-06T01:02:56","slug":"introducing-salesforce-einstein-automate","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/news\/press-releases\/2020\/12\/02\/introducing-salesforce-einstein-automate\/","title":{"rendered":"Introducing Salesforce Einstein Automate: Streamline Tasks and Automate Time-Consuming, Manual Processes to Increase the Speed of Work"},"content":{"rendered":"\n

New Flow Orchestrator transforms complex processes into dynamic, industry-relevant experiences using AI-infused bots, flows and components<\/em><\/p>\n\n\n\n

New MuleSoft Composer for Salesforce gives everyone in an organization the ability to integrate data from multiple systems to Salesforce without writing any code<\/em><\/p>\n\n\n\n

Pre-built resources from AppExchange and OmniStudio help teams implement automation quickly<\/em><\/p>\n\n\n\n

San Francisco \u2014 Dec 2, 2020 \u2014<\/strong> Salesforce [NYSE: CRM], the global leader in CRM, today introduced Einstein Automate \u2013 an end-to-end workflow automation solution that empowers people and businesses to be more productive. Einstein Automate delivers automation capabilities designed for every business function and industry that enable anyone in a company to build intelligent workflows and integrate data across any system with clicks, not code.<\/p>\n\n\n\n

Organizations are shifting to digital-first customer experiences and creating more data from more systems than ever before. They are transforming time-consuming, mundane tasks \u2013 from processing insurance quotes to verifying user account information. This transformation creates the need for a technology platform to drive productivity with intelligent, automated workflows and data integration. However, only 25 percent of IT leaders<\/a> say their current technology maximizes employee productivity. As a result, organizations are increasingly turning to new workflow automation technology to help employees become more productive and do their best work. <\/p>\n\n\n\n

\u201cIn today\u2019s climate, every organization faces a digital imperative to automate complex processes and free up employee time to focus on customer success,\u201d said Sarah Franklin, EVP & GM of Platform, Trailhead and AppExchange at Salesforce. \u201cWith Einstein Automate, everyone can change the speed of work and be more productive through intelligent workflow automation.\u201d<\/p>\n\n\n\n

\u201cOur ultimate goal is to expedite the digital transformation of our customers so they can better manage energy efficiency and aid the global energy transition to carbon neutrality,” said Marc Lallemand, CIO, at Engie Belgium. \u201cUsing Salesforce\u2019s pre-built resources and libraries of best practices, we\u2019ve dramatically cut down the time needed to go digital, which allows for better customer experiences as we can easily automate tasks using industry-specific workflows.”<\/p>\n\n\n\n

Automate anything to be more productive<\/h2>\n\n\n\n

The new Flow Orchestrator is a low-code workflow development tool that allows users to compose workflows that automate complex, multi-user processes and approvals. Flow Orchestrator speeds up projects and processes with AI-generated next steps and recommendations that prompt users throughout processes and quickly identify bottlenecks causing delays. For example, the mortgage approval process, which is complex and requires extensive documentation and verification, can be streamlined into an automated workflow that helps process applications seamlessly and without delays. <\/p>\n\n\n

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Open Image Modal<\/span>\"Flow<\/a>
Flow Orchestrator maps out all the steps in a mortgage loan processing workflow to guide employees and save time.<\/em><\/figcaption><\/figure><\/div>\n
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