{"id":49612,"date":"2021-08-09T05:00:00","date_gmt":"2021-08-09T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&p=49612"},"modified":"2024-09-16T15:02:32","modified_gmt":"2024-09-16T22:02:32","slug":"salesforce-recognized-as-a-leader-in-2021-gartner-magic-quadrant-for-sales-force-automation","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/08\/09\/salesforce-recognized-as-a-leader-in-2021-gartner-magic-quadrant-for-sales-force-automation\/","title":{"rendered":"Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for Sales Force Automation"},"content":{"rendered":"\n

Gartner recognized Salesforce for its ability to execute and completeness of vision<\/em><\/p>\n\n\n\n

Salesforce is named a Leader in SFA for 15 years in a row<\/em><\/p>\n\n\n\n

San Francisco – August 9, 2021 <\/strong>\u2014 Salesforce (NYSE: CRM), the global leader in CRM, today announced that Salesforce has been recognized by Gartner as a Leader in the Sales Force Automation Magic Quadrant for the 15th consecutive year.\u00a0<\/p>\n\n\n\n

\u201cTo be a trusted sales solution for teams around the globe for 15 years in a row is a testament to our Trailblazers \u2014 especially those that are driving success and accelerating business growth in this new hybrid world,\u201d said Bill Patterson, EVP and GM, CRM Applications, Salesforce. <\/p>\n\n\n\n

According to Gartner, “Leaders have the Ability to Execute their vision through products, services and demonstrably solid business results, in the form of revenue and earnings. Leaders have significant successful worldwide customer deployments in a wide variety of industries, and with multiple proof points for deployments above 500 users. They demonstrate consistently above-average customer experience levels, product execution scores and sales execution scores.”<\/p>\n\n\n\n

Salesforce Sales Cloud is a leading sales automation solution. <\/p>\n\n\n\n

\u201cGartner defines CRM Sales Force Automation (SFA) as systems that support the automation of sales activities, processes, and administrative responsibilities for organizations’ sales professionals.\u201d <\/p>\n\n\n\n

\u201cCompanies are going to need innovative tools to engage their customers in new ways and empower teams to work from anywhere,\u201d said Patterson. \u201cLast year\u2019s innovations \u2014 like Meetings<\/a> to enable engaging virtual calls, Einstein Conversation Insights<\/a> to analyze conversations from video calls, and Global Models for Opportunity Scoring<\/a> to help newer teams get up and running with artificial intelligence before they have enough of their own data \u2014 are going to help change the way sales teams grow their business for the long term.\u201d <\/p>\n\n\n\n

Additional Information<\/h4>\n\n\n\n