{"id":79990,"date":"2024-07-31T06:00:00","date_gmt":"2024-07-31T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&p=79990"},"modified":"2024-07-31T06:16:13","modified_gmt":"2024-07-31T13:16:13","slug":"box-ai-in-slack-partnership","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/news\/press-releases\/2024\/07\/31\/box-ai-in-slack-partnership\/","title":{"rendered":"Box and Slack Expand Partnership with the Launch of Box AI in Slack"},"content":{"rendered":"\n

Thousands of Customers Depend on The Combined Power of Box and Slack to Securely Collaborate With Their Content<\/em><\/p>\n\n\n\n

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Editor\u2019s Note: This announcement originally published on Business Wire<\/a>.<\/em><\/p>\n\n\n\n

San Francisco and Redwood City \u2014<\/strong><\/strong> (BUSINESS WIRE) \u2014<\/strong><\/strong> Box, Inc. (NYSE: BOX), the leading Intelligent Content Cloud, and AI-powered work operating system, Slack, a Salesforce company, (NYSE: CRM) today announced an expanded partnership that brings secure AI to enterprise content to transform the way organizations work. Available today, joint customers can now access unlimited<\/a> Box AI queries directly in Slack, allowing users to ask critical questions and uncover timely insights from Box files in the same place they\u2019re already working. The companies also announced several joint enhancements to the integration, including dynamic and secure file previews of Box files in Slack, improved workflow automation across the two platforms, and more.<\/p>\n\n\n\n

\u201cEnterprises today recognize the potential of AI to unleash valuable insights that are trapped inside their content,” said Aaron Levie, Co-Founder and CEO of Box. “Thousands of customers including Elf Cosmetics, Mast-J\u00e4germeister SE, and Wasserman Media already leverage Box and Slack together, making it easy to share and collaborate on documents across both platforms while maintaining a single, secure source of truth for content. With this expanded partnership, we are bringing that same level of interoperability and cross-platform ease of use to the world of AI. Now, whether you are working on customer presentations, legal contracts, a budget spreadsheet, or any other file, you can leverage Box AI to get insights and answers without ever leaving your Slack environment. It’s never been easier to apply secure, enterprise-grade AI to your work.”<\/p>\n\n\n\n

“The world\u2019s largest and most complex enterprises rely on Slack to bring their people, projects, data, knowledge and culture together in one conversational interface \u2013 and now with Box AI, companies can intelligently surface insights from their most critical business content, right in the flow of work,” said Denise Dresser, CEO of Slack. \u201cSlack\u2019s improved interoperability with Box makes it easy for enterprises to unify files from across their organization and then take action that accelerates their most important business outcomes. Our integration with Box is a perfect example of how companies are using Slack as their AI-powered work operating system for the next generation of AI agents and applications.\u201d <\/p>\n\n\n\n

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Our integration with Box is a perfect example of how companies are using Slack as their AI-powered work operating system for the next generation of AI agents and applications.<\/p>\nDenise Dresser, CEO of Slack<\/cite><\/blockquote>\n\n\n\n

To unlock productivity, companies today need to be able to access their powerful workplace tools, AI agents, and applications in the context of where work is already happening. Slack\u2019s conversational interface and extensible platform, with more than 2,600 third-party applications, allow employees to connect their most important business processes in the context of their existing work. Box\u2019s Intelligent Content Cloud, powered by AI and integrated in Slack, gives customers the ability to engage with and search through their enterprise content in the flow of work and in the unique way their individual teams require.<\/p>\n\n\n\n

“Metrigy’s research continues to show that team collaboration is becoming the hub for work,\u201d said Irwin Lazar, President and Principal Analyst at Metrigy. \u201cIntegrating Slack with Box provides customers with an even greater way of getting their work done in one central place. This integration also delivers the ability to leverage AI to gain valuable insights from content, all within one user interface, consistent with security and compliance requirements.”<\/p>\n\n\n\n

Available Today: Unlimited Box AI Queries, Right From Slack <\/strong><\/h2>\n\n\n\n

Box AI brings powerful large language models to customers\u2019 most important business information, without training on it<\/a>, to uncover insights and automate workflows around content. By bringing Box AI to Slack, Box\u2019s Enterprise Plus customers can now ask unlimited AI queries and surface key insights from Box files sent directly in Slack channels and threads. Since Box AI is governed by Box’s built-in permissions, users will only be able to interact with and receive answers from the files they have access to. With Box AI functionality in the Slack integration:<\/p>\n\n\n\n