{"id":91414,"date":"2025-12-10T05:00:00","date_gmt":"2025-12-10T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&#038;p=91414"},"modified":"2025-12-12T09:26:14","modified_gmt":"2025-12-12T17:26:14","slug":"devry-agentforce-data360-learner-support","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/","title":{"rendered":"DeVry University Transforms Adult Learner Support with Agentforce 360"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-style-media-wrapping-container\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-embed alignright is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/pmiQSYgEWagxQP8X8KvqMk.jpg\"  data-uuid=\"pmiQSYgEWagxQP8X8KvqMk\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<p><strong>SAN FRANCISCO AND LISLE, IL \u2014 December 10, 2025 \u2014 <\/strong>Salesforce (NYSE: CRM), the world\u2019s #1 CRM, today announced the deployment of <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce 360<\/a> and&nbsp;<a href=\"https:\/\/www.salesforce.com\/education\/cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Education<\/a>&nbsp;at <a href=\"https:\/\/www.devry.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">DeVry University<\/a>, marking the next phase in their 15-year relationship and supporting DeVry&#8217;s evolution into an <a href=\"https:\/\/www.salesforce.com\/agentforce\/agentic-enterprise\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentic Enterprise<\/a>. This deployment also marks a significant expansion of DeVry&#8217;s existing <a href=\"https:\/\/www.devry.edu\/newsroom\/news\/2025\/ai-powered-education-devry-university-redefines-learning-and-innovation.html\" target=\"_blank\" rel=\"noreferrer noopener\">multi-year AI strategy<\/a> and its mission of bridging the gap between emerging technology and workforce readiness.<\/p>\n\n\n\n<p>DeVry University, a higher education institution serving more than 32,000 learners, is leveraging&nbsp;<a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.salesforce.com%2Fplatform%2F&amp;esheet=54372830&amp;newsitemid=20251210481308&amp;lan=en-US&amp;anchor=Agentforce+360+Platform&amp;index=4&amp;md5=0c90b38efb9dc185c17b639b56637905\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce 360<\/a>, including&nbsp;<a href=\"https:\/\/www.salesforce.com\/education\/cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Education<\/a> and <a href=\"https:\/\/www.salesforce.com\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data 360<\/a>, Salesforce\u2019s hyperscale data engine, to provide the instant, 24\/7 support its students require, reinforcing the university\u2019s commitment to addressing evolving learning needs.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-with-agentforce-360-devry-can-now-achieve\"><strong>With Agentforce 360, DeVry can now achieve:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>24\/7 Support for DeVryPro:<\/strong> The university\u2019s AI-powered online learning program, DeVryPro, will now feature Agentforce Education&#8217;s pre-built AI agents. This builds on DeVry&#8217;s existing AI-enabled support, adding agents that are trained to respond to learners with personalized answers, 24\/7.<\/li>\n\n\n\n<li><strong>Streamlined Enrollment: <\/strong>DeVryPro is also simplifying enrollment via a new, self-service website powered by <a href=\"https:\/\/www.salesforce.com\/commerce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Commerce<\/a> (formerly Commerce Cloud), which allows students to easily enroll in courses and manage payments.<\/li>\n\n\n\n<li><strong>Real-Time Guidance: <\/strong>Agentforce is replacing DeVry&#8217;s legacy student portal chatbot. Previously, limited advisor availability meant students waited until the next day for answers to after-hours inquiries. Agentforce now provides relevant information, facilitating quicker access to course and enrollment guidance.<\/li>\n\n\n\n<li><strong>Personalized Digital CARE: <\/strong>By unifying data from <a href=\"https:\/\/www.salesforce.com\/sales\/cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Sales<\/a>, <a href=\"https:\/\/www.salesforce.com\/service\/cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Service<\/a>, and <a href=\"https:\/\/www.salesforce.com\/marketing\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Marketing<\/a> (formerly Sales, Service, and Marketing Clouds) along with third-party systems like its learning management system, <a href=\"https:\/\/www.salesforce.com\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data 360<\/a> creates a real-time, connected view of every student. This enables personalized, context-aware recommendations and support. With Data 360 enabling unified profiles, DeVry automates time-consuming tasks. For instance, with Agentforce Marketing powered by Data 360, DeVry can automate the 11-hour weekly manual student onboarding process for new sessions.&nbsp;<\/li>\n\n\n\n<li><strong>More Time for Advisors: <\/strong>By handling routine support, Agentforce frees advisors to focus on cultivating stronger student connections and strategic outreach. The student portal is built on Salesforce\u2019s <a href=\"https:\/\/www.heroku.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Heroku<\/a> and will allow DeVry to easily add new agents and expand the actions of its current ones. Looking ahead, an internal support agent will help advisors answer questions \u2014 if the agent can\u2019t answer the question, it will be escalated to the advisor.&nbsp;<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>This collaboration allows DeVry to deliver 24\/7 personalized service while enabling advisors to focus on essential workforce skill development.<\/p>\n<cite>Chris Campbell, CIO of DeVry University<\/cite><\/blockquote>\n\n\n\n<p>\u201cFor almost 95 years, our mission has centered on preparing learners to thrive in careers shaped by technological change, which today means equipping them with skills for an AI-powered future,\u201d said Chris Campbell, CIO of DeVry University. \u201cWith Agentforce 360 we\u2019re taking an important step forward by unifying data and automating support to enhance the learner experience. This collaboration allows DeVry to deliver 24\/7 personalized service while enabling advisors to focus on essential workforce skill development.\u201d<\/p>\n\n\n\n<p>\u201cDeVry University is demonstrating clear leadership in integrating AI into education and is now taking the next steps toward becoming a truly Agentic Enterprise,\u201d said Greg Beltzer, Chief Customer Officer, SVP of Agentforce, Salesforce. \u201cWith Agentforce 360, DeVry is not just automating support, it is creating the flexible and personalized academic journey that directly serves its commitment to ensuring student success and preparing learners for the evolving future of work.\u201d<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93261\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/04\/20\/chiesi-group-agentforce-life-sciences-transforms-customer-engagement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=1024\" class=\"content-card__image\" alt=\"Chiesi Group selects Salesforce Agentforce Life Sciences.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/Chiesi-Tile.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/04\/20\/chiesi-group-agentforce-life-sciences-transforms-customer-engagement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tChiesi Group Selects Salesforce Agentforce Life Sciences to Transform Customer Engagement\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"93070\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/orchestration-next-frontier-for-agents\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=1024\" class=\"content-card__image\" alt=\"Why Orchestration Is the Next Frontier for Agents\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/04\/From-AI-Cacophony-to-Agent-Euphony_-Why-Orchestration-Is-Key-to-the-Agentic-Enterprise.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/orchestration-next-frontier-for-agents\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tWhy Orchestration Is the Next (Wildly Necessary) Frontier for Agents\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_press_release\/91414\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More Information:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find more customer stories on the <a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Ftopics%2Fcustomer-success%2F&amp;esheet=54338721&amp;newsitemid=20251014031480&amp;lan=en-US&amp;anchor=Salesforce+Newsroom&amp;index=9&amp;md5=609c5c7a9ac54a2c1286b1f34138f72a\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Newsroom<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-about-devry-university\"><strong>About DeVry University<\/strong><\/h4>\n\n\n\n<p>DeVry University strives to close society\u2019s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Founded in 1931, the university offers undergraduate and graduate <a href=\"https:\/\/www.devry.edu\/online-programs.html\" target=\"_blank\" rel=\"noreferrer noopener\">programs<\/a> onsite and online in Business, Healthcare and Technology. DeVry University is <a href=\"https:\/\/www.devry.edu\/about\/accreditation.html\" target=\"_blank\" rel=\"noreferrer noopener\">accredited<\/a> by The Higher Learning Commission (HLC, <a href=\"https:\/\/www.hlcommission.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.hlcommission.org\/<\/a>). The university\u2019s <a href=\"https:\/\/www.devry.edu\/about\/keller-graduate-school-of-management.html\" target=\"_blank\" rel=\"noreferrer noopener\">Keller Graduate School of Management<\/a> is included in this accreditation. To learn more, visit <a href=\"https:\/\/www.devry.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">devry.edu<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness SAN FRANCISCO AND LISLE, IL \u2014 December 10, 2025 \u2014 Salesforce (NYSE: CRM), the world\u2019s #1 CRM, today announced the deployment of Agentforce 360 and&nbsp;Agentforce Education&nbsp;at DeVry University, marking the next phase in their 15-year relationship and supporting [&hellip;]<\/p>\n","protected":false},"author":763,"featured_media":91416,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[1756],"sf_theme":[1917],"sf_topic":[21212,20528,21187,1744],"sf_product":[19930,2717],"sf_industry":[1781],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[21201],"sf_visibility":[],"coauthors":[2027],"class_list":["post-91414","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-press-releases-customer","sf_theme-customer-engagement","sf_topic-agentic-enterprise","sf_topic-agents","sf_topic-ai","sf_topic-customer-success","sf_product-agentforce","sf_product-data-360","sf_industry-education","sf_location-global","sf_collection-fy26-q4"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>DeVry Transforms Learner Support with Agentforce 360, Data 360 - Salesforce<\/title>\n<meta name=\"description\" content=\"DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DeVry University Transforms Adult Learner Support with Agentforce 360\" \/>\n<meta property=\"og:description\" content=\"DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-12T17:26:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Salesforce Newsroom\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/image\/81022e5c2f96c3fdf8ee58f5944b4dea\"}],\"headline\":\"DeVry University Transforms Adult Learner Support with Agentforce 360\",\"datePublished\":\"2025-12-10T13:00:00+00:00\",\"dateModified\":\"2025-12-12T17:26:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/\"},\"wordCount\":667,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/\",\"name\":\"DeVry Transforms Learner Support with Agentforce 360, Data 360 - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png\",\"datePublished\":\"2025-12-10T13:00:00+00:00\",\"dateModified\":\"2025-12-12T17:26:14+00:00\",\"description\":\"DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness\",\"breadcrumb\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png\",\"width\":1200,\"height\":675,\"caption\":\"DeVry Transforms Learner Support with Agentforce 360, Data 360\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"News Explorer\",\"item\":\"https:\/\/www.salesforce.com\/news\/news-explorer\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"DeVry University Transforms Adult Learner Support with Agentforce 360\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\/\",\"https:\/\/x.com\/salesforcenews\",\"https:\/\/www.linkedin.com\/company\/salesforce\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/image\/81022e5c2f96c3fdf8ee58f5944b4dea\",\"name\":\"Salesforce Newsroom\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/05af745405ea6044f33450fb99dc60d0811d4d7aa9566d83fe42c07d89693a19?s=96&d=mm&r=g3e9c2b0fad4e47c566b7be5ff1f58cab\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/05af745405ea6044f33450fb99dc60d0811d4d7aa9566d83fe42c07d89693a19?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/05af745405ea6044f33450fb99dc60d0811d4d7aa9566d83fe42c07d89693a19?s=96&d=mm&r=g\",\"caption\":\"Salesforce Newsroom\"},\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/author\/salesforce-newsroom\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"DeVry Transforms Learner Support with Agentforce 360, Data 360 - Salesforce","description":"DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/","og_locale":"en_US","og_type":"article","og_title":"DeVry University Transforms Adult Learner Support with Agentforce 360","og_description":"DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness","og_url":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","article_modified_time":"2025-12-12T17:26:14+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@salesforcenews","twitter_misc":{"Est. reading time":"3 minutes","Written by":"Salesforce Newsroom"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/image\/81022e5c2f96c3fdf8ee58f5944b4dea"}],"headline":"DeVry University Transforms Adult Learner Support with Agentforce 360","datePublished":"2025-12-10T13:00:00+00:00","dateModified":"2025-12-12T17:26:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/"},"wordCount":667,"publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/","url":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/","name":"DeVry Transforms Learner Support with Agentforce 360, Data 360 - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png","datePublished":"2025-12-10T13:00:00+00:00","dateModified":"2025-12-12T17:26:14+00:00","description":"DeVry expands AI strategy with Salesforce to better bridge the gap between emerging technology and workforce readiness","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#primaryimage","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/12\/DeVry-University-Transforms-Adult-Learner-Support-with-Salesforce-Agentforce-360.png","width":1200,"height":675,"caption":"DeVry Transforms Learner Support with Agentforce 360, Data 360"},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/12\/10\/devry-agentforce-data360-learner-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"News Explorer","item":"https:\/\/www.salesforce.com\/news\/news-explorer\/"},{"@type":"ListItem","position":2,"name":"DeVry University Transforms Adult Learner Support with Agentforce 360"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/image\/81022e5c2f96c3fdf8ee58f5944b4dea","name":"Salesforce Newsroom","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/05af745405ea6044f33450fb99dc60d0811d4d7aa9566d83fe42c07d89693a19?s=96&d=mm&r=g3e9c2b0fad4e47c566b7be5ff1f58cab","url":"https:\/\/secure.gravatar.com\/avatar\/05af745405ea6044f33450fb99dc60d0811d4d7aa9566d83fe42c07d89693a19?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/05af745405ea6044f33450fb99dc60d0811d4d7aa9566d83fe42c07d89693a19?s=96&d=mm&r=g","caption":"Salesforce Newsroom"},"url":"https:\/\/www.salesforce.com\/news\/stories\/author\/salesforce-newsroom\/"}]}},"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_press_release\/91414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_press_release"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/sf_press_release"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/users\/763"}],"version-history":[{"count":8,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_press_release\/91414\/revisions"}],"predecessor-version":[{"id":91492,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_press_release\/91414\/revisions\/91492"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/91416"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media?parent=91414"}],"wp:term":[{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_content_type?post=91414"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_theme?post=91414"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=91414"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_product?post=91414"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_industry?post=91414"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_role?post=91414"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=91414"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_location?post=91414"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_collection?post=91414"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_visibility?post=91414"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/coauthors?post=91414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}