{"id":83839,"date":"2024-12-11T09:30:00","date_gmt":"2024-12-11T17:30:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_video&#038;p=83839"},"modified":"2025-01-31T12:43:17","modified_gmt":"2025-01-31T20:43:17","slug":"ibm-cio-ai-agent-use-cases","status":"publish","type":"sf_video","link":"https:\/\/www.salesforce.com\/news\/stories\/video\/ibm-cio-ai-agent-use-cases\/","title":{"rendered":"Watch: How to Build Responsible AI with Agentforce"},"content":{"rendered":"\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube video-post-hero wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Build Responsible AI with Agentforce | Salesforce CIO Corner\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/L6HemDEZ_so?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>On this episode of CIO Corner, Ann Funai, CIO at IBM, and Juan Perez, CIO at Salesforce, discuss why IT leaders should care about agentic AI governance, highlighting <a href=\"https:\/\/www.salesforce.com\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>, the agentic layer of the Salesforce platform for deploying autonomous <a href=\"https:\/\/www.salesforce.com\/agentforce\/what-are-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents<\/a> across any business function. They emphasize the need for robust guardrails, agent-centric architecture, and understanding data flows and access controls that recognize the roles and permissions of users.<\/p>\n\n\n\n<p>Check out the Salesforce Newsroom for more\u00a0<a href=\"https:\/\/www.salesforce.com\/news\/collections\/cio-corner\/\" target=\"_blank\" rel=\"noreferrer noopener\">CIO content<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On this episode of CIO Corner, Ann Funai, CIO at IBM, and Juan Perez, CIO at Salesforce, discuss why IT leaders should care about agentic AI governance, highlighting Agentforce, the agentic layer of the Salesforce platform for deploying autonomous AI agents across any business function. They emphasize the need for robust guardrails, agent-centric architecture, and [&hellip;]<\/p>\n","protected":false},"author":127,"featured_media":83841,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"footnotes":""},"sf_content_type":[1728],"sf_topic":[20528,1737,1744],"sf_product":[19930],"sf_industry":[],"sf_location":[1798],"sf_collection":[18851],"sf_visibility":[],"coauthors":[2027],"class_list":["post-83839","sf_video","type-sf_video","status-publish","has-post-thumbnail","hentry","sf_content_type-snapshots","sf_topic-agents","sf_topic-artificial-intelligence","sf_topic-customer-success","sf_product-agentforce","sf_location-global","sf_collection-cio-corner"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Watch: How to Build Responsible AI with Agentforce - Salesforce<\/title>\n<meta name=\"description\" content=\"https:\/\/youtu.be\/L6HemDEZ_so On this episode of CIO Corner, Ann Funai, CIO at IBM, and Juan Perez, CIO at Salesforce, discuss why IT leaders should care\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/video\/ibm-cio-ai-agent-use-cases\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Watch: How to Build Responsible AI with Agentforce\" \/>\n<meta property=\"og:description\" content=\"https:\/\/youtu.be\/L6HemDEZ_so On this episode of CIO Corner, Ann Funai, CIO at IBM, and Juan Perez, CIO at Salesforce, discuss why IT leaders should care\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/video\/ibm-cio-ai-agent-use-cases\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-31T20:43:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/12\/IBM_thumbnail.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Salesforce Newsroom\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/ibm-cio-ai-agent-use-cases\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/ibm-cio-ai-agent-use-cases\/\",\"name\":\"Watch: How to Build Responsible AI with Agentforce - 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