{"id":84491,"date":"2025-02-04T10:00:00","date_gmt":"2025-02-04T18:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_video&#038;p=84491"},"modified":"2025-02-03T08:50:58","modified_gmt":"2025-02-03T16:50:58","slug":"nonprofit-cio-agentic-ai-advice","status":"publish","type":"sf_video","link":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/","title":{"rendered":"Watch: Experts Discuss the Role of AI Agents in Social Good"},"content":{"rendered":"\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube video-post-hero\"><div class=\"wp-block-embed__wrapper\">\n <iframe loading=\"lazy\" title=\"How Can AI Agents Transform Nonprofits? | Salesforce CIO Corner\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Z2BdUb9rzz0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss how <a href=\"https:\/\/www.salesforce.com\/agentforce\/what-are-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents<\/a> can assist nonprofits with their operations by supporting fundraising and donor and volunteer outreach. The CIO Corner episode also addresses the critical aspects of <a href=\"https:\/\/www.salesforce.com\/news\/stories\/responsible-agentic-ai-guidelines\/\" target=\"_blank\" rel=\"noreferrer noopener\">responsible AI implementation<\/a> in the nonprofit sector, where data security and ethical considerations are paramount. Both IT leaders advocate for starting with small, impactful projects to demonstrate value and secure buy-in while aligning AI initiatives with organizational goals and robust data governance to ensure accuracy and trust.<\/p>\n\n\n\n<p>Check out more <a href=\"https:\/\/www.salesforce.com\/news\/collections\/cio-corner\/\" target=\"_blank\" rel=\"noreferrer noopener\">CIO content<\/a> on the Salesforce Newsroom.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss how AI agents can assist nonprofits with their operations by supporting fundraising and donor and volunteer outreach. The CIO Corner episode also addresses the critical aspects of responsible AI implementation in the nonprofit sector, where data security [&hellip;]<\/p>\n","protected":false},"author":127,"featured_media":84494,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"footnotes":""},"sf_content_type":[1728],"sf_topic":[20528,1737,1750,2290],"sf_product":[19930],"sf_industry":[],"sf_location":[1798],"sf_collection":[18851],"sf_visibility":[],"coauthors":[2027],"class_list":["post-84491","sf_video","type-sf_video","status-publish","has-post-thumbnail","hentry","sf_content_type-snapshots","sf_topic-agents","sf_topic-artificial-intelligence","sf_topic-philanthropy","sf_topic-technology-ethics","sf_product-agentforce","sf_location-global","sf_collection-cio-corner"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Watch: Experts Discuss the Role of AI Agents in Social Good - Salesforce<\/title>\n<meta name=\"description\" content=\"https:\/\/youtu.be\/Z2BdUb9rzz0?si=ly96wHAc44LyvOOm Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Watch: Experts Discuss the Role of AI Agents in Social Good\" \/>\n<meta property=\"og:description\" content=\"https:\/\/youtu.be\/Z2BdUb9rzz0?si=ly96wHAc44LyvOOm Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Salesforce Newsroom\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/\",\"name\":\"Watch: Experts Discuss the Role of AI Agents in Social Good - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg\",\"datePublished\":\"2025-02-04T18:00:00+00:00\",\"description\":\"https:\/\/youtu.be\/Z2BdUb9rzz0?si=ly96wHAc44LyvOOm Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss\",\"breadcrumb\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"Mat Mathews, former CTO at Boys & Girls Clubs of America\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Video Stories\",\"item\":\"https:\/\/www.salesforce.com\/news\/stories\/video\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Watch: Experts Discuss the Role of AI Agents in Social Good\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\/\",\"https:\/\/x.com\/salesforcenews\",\"https:\/\/www.linkedin.com\/company\/salesforce\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Watch: Experts Discuss the Role of AI Agents in Social Good - Salesforce","description":"https:\/\/youtu.be\/Z2BdUb9rzz0?si=ly96wHAc44LyvOOm Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/","og_locale":"en_US","og_type":"article","og_title":"Watch: Experts Discuss the Role of AI Agents in Social Good","og_description":"https:\/\/youtu.be\/Z2BdUb9rzz0?si=ly96wHAc44LyvOOm Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss","og_url":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@salesforcenews","twitter_misc":{"Est. reading time":"1 minute","Written by":"Salesforce Newsroom"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/","url":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/","name":"Watch: Experts Discuss the Role of AI Agents in Social Good - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg","datePublished":"2025-02-04T18:00:00+00:00","description":"https:\/\/youtu.be\/Z2BdUb9rzz0?si=ly96wHAc44LyvOOm Mat Mathews, former CTO at Boys &amp; Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#primaryimage","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/02\/CIOCorner9_Thumbnail.jpg","width":1920,"height":1080,"caption":"Mat Mathews, former CTO at Boys & Girls Clubs of America"},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/news\/stories\/video\/nonprofit-cio-agentic-ai-advice\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Video Stories","item":"https:\/\/www.salesforce.com\/news\/stories\/video\/"},{"@type":"ListItem","position":2,"name":"Watch: Experts Discuss the Role of AI Agents in Social Good"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]}]}},"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_video\/84491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_video"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/sf_video"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/users\/127"}],"version-history":[{"count":3,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_video\/84491\/revisions"}],"predecessor-version":[{"id":84505,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_video\/84491\/revisions\/84505"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/84494"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media?parent=84491"}],"wp:term":[{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_content_type?post=84491"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=84491"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_product?post=84491"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_industry?post=84491"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_location?post=84491"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_collection?post=84491"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_visibility?post=84491"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/coauthors?post=84491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}