That’s a wrap! Salesforce World Tour 2018 took Amsterdam by storm — thank you for sharing your day with us!

Our inspiring Customer Trailblazers shared how they are using the Customer Success Platform to create connected customer experiences, learn new skills, innovate at their companies, and shape the future. Industry thought leaders led the conversation around the future of technology and its impact on Dutch businesses. And the Customer Success Expo was a buzzing hive of activity, showcasing the latest Salesforce innovations including myTrailhead, myEinstein, mySalesforce, myLightning and myIOT.

We look forward to welcoming all you Trailblazers to the next Salesforce event.

Mahalo, the Salesforce Team


We’re in the midst of the Fourth Industrial Revolution - an incredible wave of innovation with technology transforming our daily lives. Behind these new technologies are customers demanding smarter, faster, and more personalised experiences.

In the keynote, you’ll hear how customers can use the Customer Success Platform to create connected customer experiences, learn new skills, innovate at their companies, and shape the future.

Watch Jim van der Zee, winner of the Voice of Holland, kick off the keynote with his most popular hits. See Neelie Kroes, Former Vice President of the European Commission, kick-off the VHTO Girls in IT Day to celebrate and encourage girls in ICT and STEM. Then, hear from Polly Sumner, Salesforce Chief Adoption Officer, and companies like T-MobileRituals and War Child are using the latest Salesforce innovations - including Trailhead, Einstein AI, Lightning, and IoT - to blaze a new trail to customer success.


Amin is the CEO of T Labs, and the Chair for Finance and Economics at Singularity University, where he was previously the Director of Strategy.

He is a parallel entrepreneur with active projects in: AI, Crypto-Currencies, Quantitative Trading, and Human Longevity. Amin has degrees in artificial intelligence, economic policy, and an MBA. And he is one of the few people to have pursued and received graduate degrees from Harvard and Stanford concurrently.



Hear from our customers why they have chosen for Salesforce, and learn how they use our technology to transform their company.

08:00 - 09:45 Registration & Customer Success Expo 
09:45 - 11:00 World Tour Keynote incl. Preshow
11:30 - 13:00 Networking Lunch & Customer Success Expo 
11:30 - 15:45 Breakout Sessions & Customer Success Expo 
16:15 - 17:00 Closing Keynote
17:00 - 18:00 Networking Reception & Customer Success Expo

*This is a preliminary, final agenda will be published later
**Customer Success Expo will be closed during the keynote
***All breakout sessions are first come, first served 


Easily accessible by public transport and within 15 minutes of Amsterdam Airport Schiphol, the RAI Amsterdam is the perfect venue to host our speakers, sessions and keynotes. Please note that costs for parking are at your own expense.

Amsterdam RAI, Europaplein, 1078 GZ Amsterdam (Entrance F)

Gain in-demand Salesforce skills at your own pace by conquering hands-on challenges. Motivate yourself to go further by racking up points and badges. How far will you go?