We’re in the midst of the Fourth Industrial Revolution - an incredible wave of innovation with technology transforming our daily lives. Behind these new technologies are customers demanding smarter, faster, and more personalised experiences.
In the keynote, you’ll hear how customers can use the Customer Success Platform to create connected customer experiences, learn new skills, innovate at their companies, and shape the future.
Watch Jim van der Zee, winner of the Voice of Holland, kick off the keynote with his most popular hits. Hear from Polly Sumner, Salesforce Chief Adoption Officer, about how brands like T-Mobile, Rituals and War Child are using the latest Salesforce innovations - including Trailhead, Einstein AI, Lightning, and IoT - to blaze a new trail to customer success.