As Sales professionals, you’ll learn how to supercharge sales growth by connecting sales with service, marketing, and more. Sales isn't just about the sales department anymore. You need a platform that can help you find selling opportunities throughout your business, from lead, to customer, to advocate. Salesforce helps by delivering a lightning-fast user experience with a layer of artificial intelligence to help everyone be more productive from anywhere. Be inspired and prepared to absolutely crush your quota. You’ll learn from the best, to sell like the best. 
For leading marketers, you will learn how to make the most of every customer interaction by creating customer journeys that deliver exceptional brand experience. Here you will see the latest in email, mobile, social, web, DMP  and journey management, as well as all the other solutions Salesforce has for marketers. Hear from the best in the region and connect with your customers like never before.
Whether it ends in a store or with a mailed package, more often than not, the shopping experience begins online. That’s why retailers are using Salesforce retail cloud CRM solutions to build personalised customer experiences across all channels. Join us to learn how Salesforce CRM for retail is helping retailers keep customers’ needs top of mind, listening to what they want, and responding instantly. Salesforce connects sales associates, partners and employees with the key information they need to provide the right products and the kind of service that builds loyalty.

More and more small businesses are benefiting from the incredible, growth-driving capabilities of Salesforce's CRM solutions designed specifically for small business. Small businesses will learn to help you find new customers and prospects faster, win more customers, keep customers happier, and be ready to grow.

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In today's digital world, your customers are more connected and mobile than ever before. They expect a low-effort, personalised experience with every service conversation. Hear how leading companies are disrupting their industries with Salesforce for Service, the world’s #1 customer service platform, by using intelligence to power every conversation and transform the customer experience. You can network with other service leaders, learn best practices for optimising service organisations, hear from thought leaders, and connect with product experts in the Salesforce for Service zone.
IT leaders today are torn between conflicting mandates. They are asked to keep the systems running, yet also lead company-wide innovation. Make employees and customers happy, yet ensure data security. Do more with less. Learn how IT trailblazers empower the business, innovate with new technology, continuously elevate the employee experience, and connect with customers in a whole new way.
The Financial Services industry is changing rapidly. In banking, only 55% of customers say they are likely to stay with their bank for the next six months. In the insurance industry, changing customer expectations, regulation, and the rise of fintech disruptors are redefining the market. And in the wealth management sector, 66% of children are opting to leave their family's financial advisor behind, and it’s clear that locking in client trust from one generation to the next is the #1 investment advisors need to make. Join us at World Tour to learn how you can get ahead of these challenges and deliver experiences that drive loyalty.
Manufacturers are in the midst of a world-shifting change. The branch has renounced simple assembly lines and has closed new production and design techniques. Production automation, robotics, 3D printing and generative design software enable an infinite number of new products and higher standards for efficiency. On the customer's demand side, there is a similar dramatic shift that is being stimulated by technological progress and increased competition. Beat the competition learn at this World Tour in Amsterdam how you can get ahead of these challenges and exceed customer expectations.
Don't miss your chance to discover how the power of the Customer Success Platform and the world's smartest CRM can help you be your best.