{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/nl\/news","author_name":"Salesforce Newsroom","author_url":"https:\/\/www.salesforce.com\/nl\/news\/author\/salesforce-newsroom\/","title":"Novartis kiest Salesforce Agentforce Life Sciences voor wereldwijd persoonlijker klantcontact","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"gQZ23QvnLQ\"><a href=\"https:\/\/www.salesforce.com\/nl\/news\/press-releases\/2025\/12\/17\/novartis-salesforce-agentforce\/\">Novartis kiest Salesforce Agentforce Life Sciences voor wereldwijd persoonlijker klantcontact<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/nl\/news\/press-releases\/2025\/12\/17\/novartis-salesforce-agentforce\/embed\/#?secret=gQZ23QvnLQ\" width=\"600\" height=\"338\" title=\"&#8220;Novartis kiest Salesforce Agentforce Life Sciences voor wereldwijd persoonlijker klantcontact&#8221; &#8212; Salesforce\" data-secret=\"gQZ23QvnLQ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/nl\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/wp-bn.salesforce.com\/nl\/news\/wp-content\/uploads\/sites\/25\/2025\/12\/Screenshot-2025-12-17-at-16.40.44.png","thumbnail_width":1232,"thumbnail_height":686,"description":"Amsterdam, 17 december 2025 \u2013 Salesforce (NYSE: CRM)\u2018s werelds #1 AI CRM, maakt vandaag bekend dat Novartis (NYSE: NVS), een wereldwijd marktleider in innovatieve geneesmiddelen, heeft gekozen voor Salesforce\u2019s Agentforce Life Sciences for Customer Engagement. Met deze oplossing wil Novartis de ervaringen van pati\u00ebnten en zorgprofessionals (HCP\u2019s) beter met elkaar verbinden, zodat teams zich kunnen [&hellip;]"}