“Salesforce and AppExchange deliver collaboration, efficiency, and freedom. And that means we can continue to deliver for our customers.”
“Deloitte has been a critical partner. They’ve helped us take a step back to reimagine the end-to-end customer and merchant experience.”
“We are thinking about the 360-degree view of our restaurant partners. Through AppExchange, the future of support is going to be paramount as well.”
There are two broad categories of partners. The first are third-party app builders, who list their apps on AppExchange, our leading enterprise cloud marketplace. The second are product and industry experts (consultants) who help our customers integrate Salesforce products into their business. To learn more about Salesforce partners, read our blog.
The Salesforce Customer Success Group is a team of Salesforce employees who are experts at working with our partners to help customers launch their implementations and maximize the value of their Salesforce solutions.
It depends on your company and what your business goals are, but fundamentally, partners help you integrate Salesforce products and services into your company’s systems. In addition, our partners use their expertise to help customize Salesforce products and services to fit your unique business needs. They could, for example, help you customize Sales Cloud so it better supports your sales team’s unique way of managing leads.