Flexible ways to buy Salesforce consumption services, from experimentation to transformation. Choose the buying model that fits your business: pay as you go with no commitment, commit to a baseline for scaled savings, or pre-purchase upfront for the greatest savings.
Get started with no upfront payment or usage commitment. Pay only for what you use, billed monthly at list price with no minimums.
Commit to a baseline of usage with no upfront payment. Savings scale with the size of your commitment.
Pay upfront for the greatest savings. Savings scale with the size of your pre-purchased commitment.
| Pay-as-you-go | Pre-commit | Pre-purchase | |
|---|---|---|---|
| Best for | Customers wanting to experiment or learn usage patterns before committing | Customers who want predictable costs with the flexibility to scale | Customers with predictable usage who want the greatest savings |
| Payment timing | Monthly, billed in arrears | Monthly, billed in arrears | Upfront |
| Minimum commitment | None | Required - if usage falls below commitment, the remaining balance is invoiced | Required - usage draws down from your balance over the contract term |
| Savings | List price | Scales with commitment size | Maximum savings - scales with pre-purchased commitment size |
| Available services | Agentforce and Data 360 | Agentforce, Data 360 and MuleSoft (new MuleSoft customers only) | All Salesforce services |
No matter which buying model you choose, Flex Credits are a single, flexible unit of payment you can spend across Salesforce consumption services. They give you the control to experiment, optimize, adopt new innovation, and grow across teams, channels, and use cases.
Flex Credits work across Salesforce consumption services, so your investment stays flexible as your business grows and your needs change. Available today for Agentforce and Data 360.
Every Flex Credit consumed maps directly to real work being done, meaning your investment aligns to the value delivered across your business. To estimate how many Flex Credits you may need, use our Flex Credits pricing calculator.
Digital Wallet puts you in control with real-time, granular insights into how your Flex Credits are being consumed, giving you the visibility to optimize usage
Designed for companies wanting to experiment before they buy, Salesforce Foundations provides a free starting point for Agentforce and Data 360.
Yes. Buying models are selected per product, giving you the flexibility to choose the model that best fits how each part of your business operates. Work with your account executive to understand what buying model is best for you.
For pay-go, there are no overages - all usage is charged at list price. For pre-commit and pre-purchased, any overage will be charged at the contracted rate.
Our models are designed to be flexible and to meet customers where they are in their journey. Work with your account executive to understand what buying model is best for you and more about this process.
Yes. For organizations ready to scale AI and data across their enterprise, Salesforce offers the Agentic Enterprise License Agreement (AELA): a fixed-price, fixed-term agreement with unlimited access to Salesforce consumption services, no overages, and no usage-based billing. Teams can innovate and expand with full price predictability. To learn more, contact your Salesforce account executive.
No. Flex Credits can be spent across Agentforce and Data 360 based on where you need them, with no upfront allocation required. As more products move onto Flex Credits, your investment will allow for seamless flexibility.
To estimate how many Flex Credits you may need for one or many use cases, check our Flex Credits pricing tool. After purchasing Flex Credits, all usage will be tracked in Digital Wallet with granular usage insights. Learn more here.