Now when you find an answer, you can quickly take the next step with built-in tools called Wave Actions. Create a task, update a record, share insights, and more — without waiting around for legacy technology or data analysis.
Give your employees and partners a consistent view of data and access to new insights — embed dashboards across the Customer Success Platform with Wave Analytics — from Sales Cloud, to Service Cloud, to Community Cloud.
Get data analysis directly from Salesforce — or any other data source — from across your business. Now you can instantly explore information, find insights, and take actions that help your whole team move forward.
Help your whole team deliver better service by giving agents a 360-degree view of customers with Service Wave Analytics — easily track case trends, agent efficiency, and channel optimization on a single dashboard embedded right into the Lightning Console.
Business analytics software is accessible across the entire spectrum of today's devices, everything from desktop to smartwatch and beyond. Wave Analytics for Apple Watch was the first enterprise app for that device.
Share and collaborate on findings from anywhere. Wave Analytics makes insights available to your whole team, so you can have a conversation around data, collaborate on critical accounts or obstacles, and present to colleagues from any device.
Get the data analysis software that helps you understand what's happening, why it is happening, and what to do about it. Einstein Data Discovery finds underlying causes for changes in your business and even guides you to the next questions you should be asking.
Welcome to a new era of data visualization software, an era of self-service BI where instant access to insights wins the day time and time again. With Wave Analytics, now anyone can organize and present information in a much more intuitive way, without a team of analysts. Wave Analytics is designed for every device, from desktops to tablets to smartwatches. So anyone can access vital analytics anytime, and take action instantly, wherever they are.