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Agentforce Automotive
Automotive Cloud
Transform your driver, partner, and employee experience with Automotive Cloud, the purpose-built Agentic CRM platform that unites driver and vehicle data, delivers immersive experiences, and frees your employees to focus on what matters most with AI agents.
Leading automotive brands innovate faster with Automotive Cloud
Product Innovation
Summer '26 release
Explore the Summer '26 release and discover how Agentforce is transforming automotive operations. Resolve warranty claims faster with an AI Warranty Concierge, help dealers close more deals with an AI Sales Concierge that builds quotes in seconds, and retain customers longer with proactive lease extension management. Automate banking service requests and refunds to reduce cost to serve, and unlock deeper insights across your business with Tableau Next analytics.
Summer '26 release demo
See the latest Summer '26 release innovations in action.
Spring '26 release
Explore the Spring '26 release and discover how Agentforce is reshaping the automotive customer journey. Empower dealer teams with an AI Sales Concierge that handles everything from product discovery to quick quote creation. Streamline captive finance with a new Funding Analyst Workbench and AI-assisted collections, and drive service excellence with proactive vehicle maintenance powered by intelligent contract coverage and parts selection.
What can you do with Automotive Cloud?
Empower your customer-facing teams with the world’s #1 Agentic CRM, built for automotive.
Unite driver and vehicle information in one platform
See every driver touchpoint in one platform, and proactively engage to resolve issues fast with alerts, recommendations, and key service milestones.
Automate warranty programs, manage claims and payouts, and see available services or subscriptions to drive upsells or improve the customer experience.
Empower every Automotive partner with secure access to the same data so that every customer touchpoint feels seamless and on-brand.
Deliver captivating experiences beyond the first purchase
Create innovative customer experiences that differentiate your business, drive brand loyalty, and expand your reach.
Dynamically update driver profiles as they interact with related businesses and their vehicles online, so your teams are always using the most up-to-date information.
Dynamically update driver profiles as they interact with related businesses and their vehicles online, so your teams are always using the most up-to-date information.
Turn data into action with the help of AI and automation
Get out-of-the-box alerts, recommendations, and insights built directly into Automotive Cloud, so customer-facing teams can take action fast.
Use purpose-built workflows, prebuilt visualizations, and ready-to-go AI, embedded directly into the flow of work.
Reduce time to market with a single, customizable platform, so you’re free to focus on building value-add offerings.
Extend the power of Automotive Cloud with these related products
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Harmonize your Automotive data into single driver and vehicle profiles that evolve with customers.
MuleSoft
Use prebuilt connectors for critical Automotive apps, databases, protocols, and industry standards.
Omnistudio
Build guided, hyper personalized digital experiences with low code.
Marketing Cloud
Deploy smarter campaigns and personalize content throughout the entire driver/vehicle lifecycle.
Commerce Cloud
Scale commerce with digital storefront templates, fully headless commerce, or a hybrid approach.
Automotive Cloud Pricing
Enterprise
An out-of-the-box automotive CRM, built on Sales Cloud and Service Cloud.
$
350
USD/User/Month
(Billed annually)
- Automotive Apps and Features
- Advanced Platform Customization
- Sales Cloud and Service Cloud
Unlimited
Unlimited power and support for automotive, built on Sales Cloud and Service Cloud.
$
525
USD/User/Month
(Billed annually)
- Automotive Apps and Features
- Unlimited Platform Customization
- Sales Cloud and Service Cloud
Automotive Cloud Agentforce 1 Service
Get the best of Salesforce for automotive service use cases.
$
750
USD/User/Month
(Billed annually)
- Automotive Cloud Unlimited Edition
- Einstein for Automotive Cloud
- Data Cloud for Automotive
Automotive Cloud Agentforce 1 Sales
Get the best of Salesforce for automotive sales use cases.
$
750
USD/User/Month
(Billed annually)
- Automotive Cloud Unlimited Edition
- Einstein for Automotive Cloud
- Data Cloud for Automotive
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Salesforce helps us understand our customers’ needs even better. We know their purchasing history and we can anticipate what the customer is looking for. That’s the power of the technology that we’re working on together.
Ola KälleniusCEO, Mercedes-Benz
With Automotive Cloud, we will be able to increase the competitive advantage for our entire mobility ecosystem by connecting customer data and vehicle management together within the same platform.
Antonio Rodríguez LópezChief Strategy and Transformation Officer, astara
Our powerhouse partners extend Salesforce for automotive
Hit the ground running with automotive tips, tricks, and best practices
Report
Trends in Automotive
Article
Merging Driver and Vehicle Data for a New Automotive Experience
Webinar
New Automotive Innovations for Connected Vehicles and Captive Finance
Guide
Smarter Savings for Automotive
Ready to take the next step with the #1 Agentic CRM for the automotive industry?
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Try Automotive Cloud free for 30 days. No credit card. No installations.
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Salesforce Automotive Cloud FAQ
Automotive Cloud is the #1 AI CRM, built for Automotive OEMs, retailers, dealers, and captives. Automotive Cloud helps Automotive companies by providing a unified portal to sales and service interactions, access to contextually relevant data, and immersive driver experiences.
Automotive Cloud empowers Automotive companies, such as original equipment manufacturers (OEMs), retailers and dealers, captive finance organizations, and extended Automotive ecosystem partners to transform the experience of their customers and partners.
Automotive Cloud helps automotive organizations get 360-degree visibility into customers and vehicles, build a robust sales pipeline, intelligently manage their product portfolio, deliver meaningful service experiences, and nurture relationships with stakeholders in the Automotive ecosystem.
To get started with Automotive Cloud, sign up for a free trial account. New customers can purchase Automotive Cloud to access its automotive CRM features. Existing Salesforce customers can simply add Automotive features to their existing Salesforce orgs by purchasing Automotive Cloud licenses.
There is an Automotive Cloud edition for every Automotive business, no matter its size or goals. Visit our pricing page to view prices.
