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Collect answers to common questions and structure them so employees quickly find the information they need. Highlight recent questions on topics like internal processes, projects, products, or any subject you may need.
Use the customer community forum feature in Salesforce Chatter enterprise social network solution to set up an internal FAQ section. This is one of the many useful features of Chatter office collaboration software that can help improve the efficiency of your company.
Salesforce CRM: Salesforce offers a wide variety of CRM categories and systems to meet your business needs at a cost that is scalable to fit any business.
Chatter Mobile: See what Chatter on mobile can do for you and your business when you‘re on the move.
Salesforce Files: Put documents, videos, or presentations at the center of sales, service, and marketing. Accessible from anywhere, files are always current to increase productivity and the reuse of valuable assets.
Connect to Business Processes: Create support cases, update sales opportunities, approve project funds — all from within the community. Connect data and records to internal systems to maximize efficiency and eliminate errors.
Chatter Network Groups: Create groups for your team, an event, a new account, or a campaign. Share files and records, integrate video, and even invite customers.