8SELECT offers online retailers and their teams a technical platform to manage their experts, product knowledge, product data and customer interaction. 8SELECT brings the human touch into personalized product recommendations and interactive content along the customer journey.
With the Human Experience Platform (8.HX) retailers get a unique solution to increase customer satisfaction, customer retention and sales. Online shop managers and marketing managers can stage the people behind the shop, for example their employees, influencers or product experts, and thus ensure a special human customer experience leading to 39% bigger shopping carts in average.
Through advice in combination with the highest available quality of expert-driven product recommendations online shops can provide a completely new quality of customer relationship. 8.HX gives online shops a "face" and enables them to differentiate themselves from their competitors in the long term.
8SELECT delivers its solution as SaaS with easy API access. Managing the human experience with 8.HX is scalable, simple and efficient - trusted by leading online retailers such as HSE24, MyToys, VAUDE, Peek&Cloppenburg and Popken Fashion Group.
Visit www.8select.com for further information and to learn more about how to use the power of 8.HX and Salesforce Commerce Cloud in your ecommerce shop.