North America
Asia Pacific


Content Management Systems
Product Information Management

SFRA Version:



Contentserv enables brands and retailers to develop ground breaking product experiences for their customers. Our vision is to make the daily lives of marketers and product teams easier by providing them with an advanced, complete, business-focused platform that emphasizes time to value.

By combining Product Information Management (PIM), Master Data Management (MDM) and Marketing Experience Management (MXM) into a single platform, it allows retailers and brand owners to offer the rich, relevant and emotional product experiences that exceed their customers' expectations.

More than 300 customers in 89 countries use Contentserv to create and share the product experiences their customers demand — today and tomorrow — on any channel.

Contentserv is recognized as a leader by Forrester Research as a PIM technology leader.

Integration Overview

The Salesforce Connector by Contentserv is an extension that connects your e-commerce shop and your PIM system to automate the publishing of your product content to multiple channels and stores from a single platform.

Easily maintain multiple stores in a cost-effective and effortless way. Shops can be set up on separate domains with different designs, products or target customer base for each store.

Simplify the integration of a complex process via an intuitive design that shows PIM (as the central station) is the starting point and how the Salesforce Shop is one of the “end points”.

Export product data stored in the PIM as XML files which are then automatically imported into SFCC through an individual mapping table.

Monitor real-time updates using an audit trail that shows log entries and errors. Easily fix errors from failed jobs with the connector’s monitoring system that explains why there’s an error and how to fix it.

Product content can be simple, configurable or grouped; attributes can be texts, text areas, objects, relationships and categories; and digital assets.

Integration Features

  • Fully automated Data synchronization between Salesforce and Contentserv
  • Synchronize categories and their updates
  • Synchronize attributes and attribute sets (add Custom attributes defined in CS)
  • Carry out the synchronization of products and attributes at any time
  • Sync images for categories/attributes and products (DAM or other source)
  • Maintain visibility with continuously monitored workflow processes and progress bar
  • Write several languages at once to output files
  • Configure subsequent tasks easily
  • Clear display of tasks as single jobs
  • Detailed Error Logging and Job execution reports


Contact Name:  Aditya Jeitly
+31 640709771