North America
Order Management
Deck Commerce is a Software-as-a-Service platform that powers omni-channel operations. The highly flexible, cloud-based solution features market-leading support for enterprise inventory visibility, universal product information, and distributed order management. This empowers customers to deliver omni-channel consumer experiences and revenue growth by optimizing distribution networks and seamlessly leveraging existing back-end business systems. Global brands such as New Balance, Rawlings, and Warrior power their omni-channel operations with Deck Commerce.

The certified Deck Commerce LINK Cartridge extends the Salesforce Commerce Cloud with omni-channel order management capabilities. The cartridge easily integrates with your Salesforce storefront (supporting both Pipeline and JS Controllers) and back-end ERP, WMS, and POS solutions. This enables you to enhance the Salesforce Commerce Cloud experience for your customers by optimizing inventory visibility and delivering advanced fulfillment capabilities including Ship-to-Store, Store Pick-Up, Ship-from-Store, Return-to-Store and Return-to-Web. In addition, Deck Commerce OMS provides leading Customer Service tools that supports automated order processing across an unlimited number of fulfillment locations, order and item-level shipments, a web-based portal to manage customer inquiries, appeasements and agent-assisted orders, and an order queuing system that helps manage fraud and custom order processing workflows.

Deck Commerce is the single, most effective cartridge for delivering omni-channel experiences and maximizing your Salesforce Commerce Cloud investment.

  • Omni-Channel Fulfillment Orchestration (Warehouses, Stores, 3PLs, etc.)
  • Order Processing Workflows (Automation, Fraud, Custom Products, Pre-orders, etc.)
  • Inventory Management
  • Real-Time Order Status API
  • Vendor Integrations (Payment, Tax, Fraud, Email, etc.)