The certified Deck Commerce LINK Cartridge extends the Salesforce Commerce Cloud with omni-channel order management capabilities. The cartridge easily integrates with your Salesforce storefront (supporting both Pipeline and JS Controllers) and back-end ERP, WMS, and POS solutions. This enables you to enhance the Salesforce Commerce Cloud experience for your customers by optimizing inventory visibility and delivering advanced fulfillment capabilities including Ship-to-Store, Store Pick-Up, Ship-from-Store, Return-to-Store and Return-to-Web. In addition, Deck Commerce OMS provides leading Customer Service tools that supports automated order processing across an unlimited number of fulfillment locations, order and item-level shipments, a web-based portal to manage customer inquiries, appeasements and agent-assisted orders, and an order queuing system that helps manage fraud and custom order processing workflows.
Deck Commerce is the single, most effective cartridge for delivering omni-channel experiences and maximizing your Salesforce Commerce Cloud investment.