Fraud & Security
Analytics & Site Monitoring

SFRA Version:


F5 Distributed Cloud Bot Defense

Protect your consumers’ digital experiences with F5 Distributed Cloud Bot Defense - the premier solution that’s fast, intelligent, and secure. F5 Distributed Cloud Bot Defense has one of the highest real-world efficacies, so you can securely protect your applications running on Salesforce Commerce Cloud (SFCC).

Malicious bots can dramatically increase your costs, significantly slow down your site, frustrate customers, and critically damage your brand. Up to 90% of traffic flowing to e-commerce apps or websites is usually from unwanted bots. Now you can remove unauthorized traffic with minimum efforts to avoid attacks and improve customer experience.

F5 Distributed Cloud Bot Defense offers the most advanced technology designed to prevent sophisticated cyberattacks with our omnichannel protection with the ability to block automated fraudulent threats, prevent account takeover (ATO) and improve the buying journey. We enable frictionless transactions by eliminating bad bots, while maintaining access for good bots that help your business. Our solution integrates seamlessly and has eliminated billions of dollars caused by fraudulent transactions, chargeback fees, and customer complaints so your customers can flow swiftly and easily across channels—and safely to checkout.


F5 Distributed Cloud Bot Defense for SFCC – Technology Alliance
Lightboard Lesson – F5 DevCentral Video
Use Case (Solution Overview)
Deployment Steps – F5 DevCentral Article

Integration Overview

The F5 Distributed Cloud Bot Defense SFCC certified cartridge integration uses AI and machine learning to identify, block, and redirect fraudulent traffic in real-time, protecting against account takeover (ATO), credential stuffing attacks, web scraping, checkout abuse, denial of inventory and more. F5 Distributed Cloud Bot Defense helps neutralize attackers by mitigating malicious bots which affect operational costs and customer experience.

The F5 Distributed Cloud Bot Defense seamless integration does not require any change to existing architectures. Our technology runs anywhere, in any cloud, with a positive impact on websites, mobile applications and API performance.

Our real-time solution for SFCC determines if an application request is from a fraudulent source then takes an enterprise-specified action, such as blocking, redirecting, or flagging the request. This integration provides the ability to quickly react as applications and attackers adapt, ultimately improving business outcomes, including reduced losses due to fraud and abuse, better application performance and uptime, and significant cost savings. With our exclusive protection, businesses can maintain their user experience, defend their brand reputation and grow their bottom line.

Download the F5 Distributed Cloud Bot Defense certified integration for SFCC now.

Integration Features

  • Blocks in real-time malicious bots and protects your applications on Salesforce Commerce Cloud (SFCC).
  • Protects customers from account takeover (ATO) by mitigating unauthorized access and credential stuffing.
  • Defends against web scraping and checkout abuse.
  • Prevents denial of inventory.
  • Removes high-friction controls including CAPTCHA and Multi-Factor Authentication (MFA), preserving user experience.
  • Improves bandwidth and services from performance degradation and outages by using layered defenses.
  • Maximizes efficacy with shared threat intelligence across attack profiles and risk surfaces.
  • Increases flexibility with controller Support, Legacy Site Genesis Support, and SFRA support.