FenixCommerce exists to bring you closer to your customers—and to keep you together. Founded by a group of eCommerce industry veterans in 2017, our mission is to help brands build and maintain lasting, transparent, mutually beneficial relationships with their customers. We are working toward this goal by developing and evolving solutions that reduce friction in the online purchase experience—increasing conversion, reducing cart abandonment, and in general, radically improving customer experience in the process.
The FenixCommerce Intelligent Delivery Platform (IDP) calculates and displays accurate, cost-optimized order cut-off times and delivery dates on your product, cart, and checkout pages in real time, by comprehending your actual customer, inventory, carrier and operational data and historical performance. This allows you to set clear expectations that improve the overall shopper experience while improving end-to-end conversion an average of 10% and increasing shipping revenue an average of 21%. The Fenix IDP is the ONLY optimization platform that combines the power of big data/machine learning and AI algorithms while giving you enough control to manually manipulate key parameters when needed.
Fenix clients range from small startups to major retail brands, the largest of which ships over a million orders per year from over a thousand inventory locations. Every one of our clients sees a positive return on their investment in the Fenix Platform from the first day.