Specializing in distributed order management and focusing on the customer and staff experience, the Fluent Orchestration Cloud as the leading orchestration platform, is lightweight, highly scalable and natively cloud. With flexible intuitive tooling that easily orchestrates complex business processes, business users can fully orchestrate inventory, locations, shipping and orders. The orchestration of omni-channel orders and returns across distribution centers and store networks is automated, whether you want to edit or cancel orders, view transactions and payments, process refunds, track and trace orders or manage partial shipments.
The pre-built functionality and a modular approach means you can be up and running quickly. In store tooling allows store associates to manage deliveries, fulfilment of orders, customer collections and returns without complication. Innovate at the pace of the customer and be infinitely more profitable with Fluent’s In-Store Pickup, Ship from Store, Omni-Channel Returns & Smart Fulfilment solutions. Having a true single view of inventory, offering personalised fulfilment and enabling multiple fulfilment options for endless aisle is now a reality. Exceed your customers’ expectations by providing a faster, superior and convenient range of shopping options and out-convenience the competition. Customers of Fluent Commerce include; JD Sports, Woolworths, Big W, Samsung, Oroton, Bras N Things, MJ Bale, Australia Post and Target.