Certifications:

Regions:

North America
Europe
Asia Pacific
Global

Capabilities:

Fraud & Security

SFRA Version

4.2.1

Forter

Forter is the leader in e-commerce fraud prevention, protecting over $150 billion in online commerce transactions for over 620 million consumers globally from credit card fraud, account takeover, identity theft, returns abuse, and more. Forter’s identity-based fraud prevention solution detects fraudulent activity in real-time, protecting against all forms of fraud and abuse across the customer journey. Forter’s solution is fueled by its rapidly growing Global Merchant Network, expert fraud research, and predictive fraud modeling. On an ongoing basis, each merchant can tailor the platform to their specific business policies and requirements for customized decisions on the validity of online transactions and customer identity. As a result, Forter is trusted by Fortune 500 companies to deliver exceptional accuracy, seamless user experiences and elevated sales.

Forter's integrated fraud prevention platform is based on machine learning refined by human expertise, and will automatically begin to tailor itself to each merchant's unique risk profile, using first historical data and then new incoming data.

Integration Overview

Forter’s Integrated Fraud Prevention Platform extension for Salesforce empowers merchants with the only enterprise-grade platform for managing fraud and abuse. Integrating Forter's LINK cartridge into your Salesforce Commerce Cloud store is easy.

Upon installing Forter’s extension, you will have access to and be able to utilize Forter’s real-time fraud protection almost out-of-the-box, with minimal manual development.

Once you have an account with Forter and have received Forter's API credentials, simply install the plugin and configure the settings as outlined in the documentation. The extension works by interacting with the order and payment models in Salesforce, sending a transaction to Forter for an approval or decline decision. In cases of an approval decision, an invoice can be triggered and funds captured. In cases of a decline decision, a cancellation of the order or prompt for further review can be triggered. Additional configuration and customization details can be found in the documentation, and you may also adjust your store’s backend code base.

Integration Features

  • 100% Automated: Absolutely no manual reviews required with instantaneous and accurate approve/decline decisions at the point of transaction, and beyond. 
  • 100% Real-time: Forter makes real-time decisions in under one second at every touch point across the customer journey. From login, to sign up, and coupon redemption, your business ecosystem and customer accounts will be protected in real-time. 
  • 100% Guaranteed: All approved transactions are covered by a full fraud chargeback guarantee. 
  • 100% Scalable: The only solution to scale automatically for the holiday season, flash sales, or explosive growth. No manual processes means no delays in approvals or fulfillment. 
  • 100% Tailored: Your business will work closely and continuously with the Forter team to ensure all fraud decisions are in line with your specific business requirements, geography, business expansion, or policies. A fully tailored fraud prevention solution means your business will be better protected in accordance with your specific needs, even as those needs may change. 
  • 0% Performance Impact: Forter’s extension for Salesforce has no negative performance impacts on your site. 
  • Quick Integration: Average time to integrate is ~2-3 weeks

Resources

 
100% Automation
Forter at a Glance
A Tailored and Scalable Solution
 
Frost & Sullivan RADAR Report: Forter Named Leader in E-Commerce Fraud Prevention
 

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