Certifications:

Regions:

Global
North America
Europe

Capabilities:

Marketing/Email Marketing
Analytics & Site Monitoring

SFRA Version:

4.4.1

Klaviyo

Join over 30,000+ merchants across 80+ countries using Klaviyo to deliver memorable customer experiences across owned marketing channels -- email, SMS, social, loyalty, web, and push.

Once your Commerce Cloud store is connected to Klaviyo, customer, store, and product information sync in real-time, including all historical data. With all the data at your fingertips, Klaviyo’s advanced automation and segmentation tools make it easy for your business to communicate with customers at enterprise scale while still providing personalized, one-on-one experiences.

Klaviyo provides data science tools including send time optimization, customer lifetime value, purchase frequency, churn risk, predicted gender, personalized product recommendations, and more. You can also capture custom data via Klaviyo’s APIs or through our pre-built integrations for 100+ popular ecommerce solutions.

With Klaviyo, you’ll be able to have a clear understanding of the business impact that you’re making with our revenue-based reporting. In fact, ecommerce stores switching to Klaviyo see an average increase of 30-40% growth within the first 6 months of joining.

Resources

How Living Proof Expanded Its DTC Business

Integration Overview

Klaviyo offers a fast and seamless integration that takes 1-2 weeks total from start of implementation to go-live.

We built and support the integration ourselves and have helped customers integrate it in very short timelines. The integration passes data to Klaviyo in real-time from both the client-side and server-side, and features extensible methods to add new tracking for your specific needs.

Integration Features

  • Email, SMS, Push, Social, Forms, Catalogs, Content, and more - all in one platform, purpose-built for eCommerce
  • Best-in-class Segmentation and Automations to personalize your brand’s every experience
  • Orchestrate and Execute omnichannel customer experiences 
  • Data Science tools to create better experiences and increase revenue 
  • Tracks site content, product, category, search, cart, and order activity - and easy to extend and customize the integration for your brand 
  • Built for SFRA and Site Genesis 
  • Marketing and Transactional communications in one platform 
  • Syncs order and catalog data, including all historic orders 
  • Developed and maintained by Klaviyo developers