North America

Marketing
Customer Relationship Management

Listrak helps marketers unlock the power of their customer data to create personalized, 1:1 interactions that drive incremental revenue, engagement, lifetime value and growth. Our  software was built by marketers for marketers, and our team of cross-channel experts can help strategize, create, execute, report and grow your promotional and automated marketing campaigns. Fueled by artificial intelligence, actual human intelligence, machine learning and predictive analytics, the Listrak platform boasts a comprehensive set of marketing automation and CRM solutions that unify, interpret and personalize data to engage customers across channels and devices.

Listrak has nearly two decades of digital marketing experience. We serve more than 1,000 clients and work with leading retailers and brands such as JEGS, Zumiez, Kendra Scott, Marc Jacobs Beauty, Stuart Weitzman, and Peets Coffee & Tea. For . As a testament to our clients' satisfaction, Listrak has earned a Net Promoter Score of 80 -- far outpacing other digital marketing and technology industry leaders. For more information, visit www.listrak.com.

Listrak develops all platform functionality in-house for seamless operation and a superior user experience. Our clients enjoy additional value with an efficient solutions implementation timeline, averaging 8-12 weeks.

The Listrak platform offers a full-featured, scalable, user-friendly suite of marketing and reporting tools behind a single, web-based login. This includes: Powerful, in-platform CRM with visualizations, exploration tools and actionable insights; Predictive product and content recommendations based on user behavior with fully customizable algorithms; Automated life-cycle marketing, abandonment, predictive replenishment and other triggered campaigns; Email and SMS campaigns that share the same automation builder; Proven acquisition, list growth, and inbox deliverability tools; Behaviorally-based segmentation and predictive modeling; Social media data sync (audiences and lookalikes, lead ads, etc.); A reliable sending engine that’s ideal for peak Q4 volume; and, Secure, SSAE-16 and GDPR compliant data processing and storage.

  • Connects the Listrak platform directly to Salesforce Commerce Cloud stores
  • Collects customer, order and product data
  • Tracks customer conversion metrics, browse activity and cart activity
  • Collects email subscriptions for triggered campaigns
  • Developed and maintained by Listrak developers