Concierge is the leading mobile application for retail store associates, designed for Salesforce customers. Concierge empowers store associates with mobile access to customer and product data from retail systems to deliver a more personalized shopping experience and sell more (20 - 30% more). The Mobile Retail Platform behind Concierge enables major retailers to quickly surface data from ECOM, CRM, DOM, and POS systems to launch new customer journeys. Concierge is a modular product with configurables modules for Clienteling, BOPIS, Endless Aisle, and MPOS.
Major retailers such as Talbots, Ashley Furniture, Helzberg Diamonds, Books-A-Million, AutoNation, and VF Corp. (The North Face, Timberland, Vans) are running Concierge in thousands of stores, globally. The platform will process more than $3 Billion in orders this year. Talbots and Books-A-Million both received recent awards from Retail Touchpoints for their highly successful Concierge implementations. Concierge runs on iOS, Android, and Windows on any mobile device (including Zebra), digital display, or POS terminal. Mad Mobile is partnered with Apple, Zebra, and ELO.