Certifications:

Regions:

North America
Europe

Capabilities:

Personalization
Testing and Segmentation

SFRA version:

4.3.0

Monetate

Monetate, the global leader in personalization software for consumer-facing brands, enables marketers to grow more of their customers into their best customers. Monetate’s scalable, powerful, and agile Personalization Engine helps brands deliver individualized interactions that delight customers and increase customer lifetime value across website, mobile app, email, server-side application, or any other internet-connected device.

Example use cases:

Dynamic product recommendations – Display compelling product recommendations leveraging our advanced algorithms or filter and customize to provide recommendations such as “complete the look.”

Full-Funnel Testing – A/B test or use more advanced testing to optimize content, messaging and experiences across the entire customer journey in order to improve experiences.

1:1 Experiences – Let our intelligent decisioning engine choose from the content you already have to show every customer the right experience at the right time.

Segmented Targeting – Tailor experiences for specific groups. For example, win new visitors over by displaying content that showcases the best of your brand, and welcome returning customers with content that reflects their past behavior.

Founded in 2008, with offices in the U.S. and Europe, Monetate is used by leading brands around the world and influences billions of dollars in revenue every year for QVC, Timberland, The North Face, J. Crew, Patagonia and hundreds of other market leaders.

Integration Overview

The Monetate for Personalization LINK Cartridge for Commerce Cloud is a true integration making all features of the leading personalization platform immediately available. By following the well-documented and defined integration process detailed in the integration guide, the Monetate LINK Cartridge completely integrates Monetate with your Commerce Cloud store front in minutes. Once you complete integration, immediately begin creating engaging and personalized site experiences at scale with little to no requirement for IT resources. Integrate marketing channels and campaigns with the site experience, target product recommendations and offers to customers based on behavior and affinities, support omnichannel strategies with integrated online/offline campaigns, and more.

Integration Features

  • Full onboarding in minutes
  • Daily Product Catalog sync
  • A/B and multivariate testing and advanced analytics and reporting
  • Multi-channel personalization (web, tablet, mobile, email)
  • Email personalization and optimization
  • Image and dynamic content creation and editing
  • Custom event and KPI tracking
  • Import data from your CRM, POS, and Commerce Cloud Pipeline Dictionary and use for segmentation
  • Create complex business rules easily based on cart contents and value, browsing behavior, etc