North America, Europe, Global
Order Management
OrderDynamics develops leading cloud-based Distributed Order Management Systems (DOM / OMS). Focused on empowering retailers, we help retailers build and deploy omni-channel strategies. An OrderDynamics OMS gives retailers deep fulfillment capabilities like order orchestration, real-time inventory visibility, intelligent order routing, and returns management. Furthermore, it provides store fulfillment, customer service, and shipment consolidations (shipping multi-item orders in one single box). A growing number of global retailers find the multilingual, double-byte character sets and multi-currency capabilities to be essential in driving their international expansion. Advanced analytics and simulation tools help retailers optimize inventory positions, adjust shipment scenarios, and adjust business rule strategies - based on their own historic traffic, order, and sales patterns. Robust full feature business capabilities like these make OrderDynamics an OMS leader recognized by Gartner, Forrester, IDC, and IHL.

In addition, a robust OMS lets retailers deploy services like click and collect, in-store pickup, ship-to-store, and ship-from-store, which create exceptional shopping experiences. OrderDynamics is used by retailers across North America, Europe, Asia and Australia. Our retail clients include Speedo, Quiksilver, J.McLaughlin, Columbia Sportswear, Crabtree and Evelyn, JYSK, Princess Auto, McLendon's Hardware, Bouclair Home, DeFacto, Henry's Camera, and Browns Shoes.
An OrderDynamics LINK Cartridge gives your Salesforce Commerce Cloud system a best-of-breed order management system that seamlessly integrates with payment gateways, drop shippers, 3PL’s, tax and fraud services, popular online channels, financial ERP, and warehouse management systems. For a seamless customer buying experience, the deep functionality of an OrderDynamics OMS gives your Salesforce Commerce Cloud a boost that truly powers retail fulfillment. Be it order fulfillment with ship-from-store, in-store pickup, ship-to-store, ship-to-locker, or ship-to-partner; the LINK Cartridge not only connects to Salesforce Commerce Cloud seamlessly, but also interconnects your other systems for a fully unified commerce solution.

Payment and Tax integration examples include: GlobalCollect, Authorize.net, Chase Paymentech, Beanstream, First Data, Paypal, WorldPay, Adyen, Cardinal Commerce, GiveX, ProfitPoint, PayFlowPro, DataCash, Moneris, TrustCommerce, HostedPCI. Security & Fraud integrations include: Verisign Secured, GeoTrust, DataCash MasterCard, CyberSource Decision Manager. Delivery Fulfillment integrations include: United States Postal Service, Canada Post, UPS, Purolator, DHL, Pitney Bowes, DYMO Endicia, ShopRunner, Estes, and AddressDoctor. 
  • Order Orchestration (Store Inventory, warehouse/DC, 3PL's …)
  • Real-Time Inventory Visibility
  • Intelligent Order Routing
  • In-Store Pickup (Click & Collect / BOPIS)
  • Robust Returns Management
  • Shipment Consolidations (Ship-from-Store: multi-product orders ship in single box - single cost)
  • Flexible Communications for Customer Order Updates
  • Integrations (WMS, Payment Gateways, ERP, Tax, Fraud Mgt, email, social media...)
  • Advanced BI Analytics & Simulation for Business Optimization
  • Order Fulfillment (ship-from-store, ship-to-store, in-store/locker/partner pickup)