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Ratings and Reviews

OSF Gigya Connector

OSF Commerce (a brand of OSF Global), winner of the Bolty Award in the Retail Category at Dreamforce 2018 and Salesforce 2016 Partner Innovation Award in Retail, is a leading global commerce solutions company providing technology, consulting, implementation, and Online Shop Management services to emerging brands, premier brands, and retailers. Our agile approach allows us to scale global growth more quickly and enable retailers to simplify the customer experience. With over 120 ongoing projects and eight years of worldwide deployments, OSF delivers innovative ecommerce solutions across channels, devices, and locales.

Our end-to-end consulting and implementation services enable us to deploy online stores on time and on any budget. We work with our clients’ staff to understand their business needs, process flows and applications to ensure commerce solutions are successfully implemented and integrated with existing business-critical applications. We know that a unified customer journey depends on seamless personalization, memorable experiences and lasting success on all channels; that’s why we continue to help our clients keep online stores optimized, available and performing. Contact us to book an informal meeting with a commerce implementation specialist, and learn why companies like Burton, YETI, and Urban Decay have chosen OSF as their trusted commerce partner.

Integration Overview

OSF Gigya Connector is an easy to install, fully configurable cartridge that helps ecommerce retailers integrate Gigya's Consumer Identity Management platform on their Salesforce Commerce Cloud websites. Online merchants achieve a single customer view by collecting and consolidating profile and activity data which allows them to first identify consumers across all their various devices and then reach out with highly unique, personalized marketing messages. Gaining access to over 30 social networks and identity providers helps to turn unknown visitors into known customers by allowing users to quickly sign up to a Commerce Cloud website using their preferred social media networks. Visitors can be easily motivated to take valuable actions through gamification, being enticed by rewards such as special offers, badges, points and more. Customers will be able to seamlessly post comments, have discussions about and rate products and events, react to your content and share your products with friends in their social network - all generating additional interest in your brand. User experiences are configurable and can be controlled from Commerce Cloud Business Manager.

Integration Features

  • Registration-as-a-Service (RaaS) - Build, deploy and manage registration forms and profile management flows across your Commerce Cloud website. For additional information and implementation options see the Using RaaS with Commerce Cloud guide.
  • Multi-site and SSO support - support multi-site implementations. Configuration for each site is independent, and can inherit configurations from a master site. In addition, SSO (Single Sign-On) is supported by Gigya.
  • Rating & Reviews - Give your customers an easy way to provide feedback on products across your website and share that feedback with friends in their social networks.
  • Gamification - Motivate your users to take valuable actions by offering rewards such as higher status, special offers, badges, points and more.
  • Share - Allow your site visitors to easily share your products with their social network friends.
  • Comments - Enable your site visitors to post comments and have discussions about products and events on your website.
  • Reactions - Make it easy for users to react to content in your site with the click of a button. Reactions can also easily be shared to social networks.