North America
Europe
Mobile
Loyalty
The Poq app commerce platform empowers retailers to build fully customised, best-in-class native mobile apps across iPhone, iPad, and Android - in record time. Apps that allow the delivery of unmatched customer experiences through bespoke content, communications, and rewards. Our platform is the result of years of focus on retail apps and is proven to increase conversion rates and revenue. New code is rolled out every week and major releases delivered every quarter. Poq powers apps for large enterprise retailers, such as House of Fraser, Fragance Direct, Hotel Chocolat, Missguided, and MADE.com.

Poq was cited as a 'Strong Performer' in “The Forrester Wave: Mobile Commerce and Engagement Platforms, Q1 2016” report, which evaluated the most significant mobile commerce and engagement solution providers. To quote the report, “Poq’s core value proposition is to offer a scalable model that gets organisations up and running quickly. The firm also keeps its clients current by delivering a true SaaS service with all clients on the same version with each update of the platform."
2018 App Growth Revenue Report
2018 App Commerce Peak Trading Report
Poq Demo Jam
Poq Integration Guide
Using the Poq platform, retailers retain full creative control of their apps, whilst inventory and orders are seamlessly integrated with the Salesforce Commerce Cloud. We work with leading technology providers, so retailers benefit from best-of-breed partners: from real-time enterprise-grade API integrations to geo-location and loyalty. Continuous software improvements ensure that apps always work seamlessly, while quarterly releases ensure that integration, reporting, and performance are always cutting-edge.
  • Real-time API Integrations: Feature real-time online and store stock information, customer feedback reviews, and more.
  • Payments: Native mobile checkout and payment provider integrations, such as Apple Pay.
  • Drive Footfall: Use the store finder, deliver rich push notifications, and integrate beacon technology.
  • In-Store Functions: Empower customers through the barcode scanner and the ability to order in store.
  • Innovative and app optimised product discovery journeys with features like shoppable lookbooks, Instagram-style in app stories, augmented reality or app-exclusive content.
  • Personalisation and Loyalty: Integrate customer profiles and loyalty schemes.
  • Content Management System: Use a single CMS to control the look and feel of all apps in-house.
  • Content Scheduling: Schedule content to align with in-store and online communications.
  • App Benchmarking: Get access to best in class industry knowledge and the ability to benchmark your app success against the performance of dozens of retail apps.
  • Customer Success Team: Receive full support and best practice advice through our customer success team.