North America


Loyalty & Gifting
Ratings and Reviews

SFRA Version



PowerReviews delivers software that more than 1,000 brands and retailers use to collect, display, and syndicate reviews on more than 5,000 websites. An essential resource for consumers as they search and shop online and in-store, reviews drive traffic, increase sales, and create actionable insights to improve products and services. With a syndication network that reaches more than 500 million in-market shoppers each month, PowerReviews makes it easy to generate and display more reviews to more consumers.

Integration Overview

Salesforce Commerce Cloud and PowerReviews work together to provide a fast and seamless integration of our true multi-tenant platform. The PowerReviews cartridge eliminates 75% of backend development work when setting up Ratings & Reviews and Social Answers (Q&A). PowerReviews integration includes product and order feed automation, review collection and display automation, post purchase emails, enhanced SEO and checkout beacons to measure sales impact. You can even customize the colors, stars, and other elements with standard CSS to match your brand’s look and feel with minimal development. Our Client Success team proactively works with you to ensure you’re getting the most from our solution. The PowerReviews and Commerce Cloud integration ensures you’ll begin collecting and displaying valuable user-generated content quickly and begin seeing the value of reviews.  

Integration Features

  • Product Feed Automation: Automatically send the Product Feed from Commerce Cloud to PowerReviews with little to no development.
  • Responsive Review and Q&A Collection: JavaScript is easily added to category and product-detail-page templates to display fully responsive Write-A-Review, Write-A-Question, and Write-An-Answer forms on product and category pages with minimal development. 
  • Responsive Review and Q&A Display with Enhanced SEO: Review and Q&A content is automatically delivered to Commerce Cloud and schema.org information flows with the content to ensure enhanced, inline SEO. Fully responsive, SEO-boosting Review and Q&A display is easily added to category and product detail pages.
  • Engagement, Conversion Tracking and Analytics: The integration automates the tracking of reviews read to generate impressions metrics and the PowerReviews analytics beacon is installed on the checkout page to track conversions on the site.
  • Ratings and Reviews: Ratings & Reviews are the most proven form of content to drive traffic and increase conversion.  A key part of the purchase journey, Ratings & Reviews also provide brands and retailers with actionable insights to improve products and services. 
  • Social Answers:  Social Answers is a Q&A software that increases conversion by providing fast answers to questions from online shoppers. Whether you use internal subject matter experts, previous shoppers of the online answer community to answer questions, adding Social Answers will amplify the results you currently receive with Ratings & Reviews. 
  • Syndication: Content syndication allows brands to share reviews with top retailer sites. With the fastest, most accurate product matching in the industry, PowerReviews Syndication improves the visibility and reach of content to boost online and in-store sales. 
  • Analytics and Insights:  PowerReviews Analytics & Insights enables you to measure and optimize the impact of the content you collect and easily access valuable insights that matter most to your business.
  • 100% Human Moderation:  All content submitted through the PowerReviews platform passes through an industry leading fraud prevention system and human moderation process to ensure content is authentic, fraud-free, and free of profanity.