Regions:

North America
Europe

Capabilities:

Shipping & Fulfillment
Order Management

SFRA Version:

6.0.0

Purple Dot

Purple Dot helps brands operationalize pre-orders at scale so that selling earlier can become a long-term strategy for your business. Our solution sits in between the frontend eCommerce store and Salesforce Commerce Cloud to transact and hold pre-orders until you are ready to fulfill. This layer-type approach means no warehouse or 3PL meltdowns with pre-orders at scale – because all pre-orders are held outside and are then pushed downstream as normal orders when stock arrives.

In addition, Purple Dot powers a pre-order optimized checkout within your store, post-purchase comms and a self-serve portal that shoppers can check on and amend their pre-order anytime before it ships. This dedicated pre-order experience leads to high conversion and trust with shoppers, with up to 70% of shoppers pre-ordering again within three months.

Purple Dot is automatically compliant with all FTC regulations around pre-orders, giving brands peace of mind that their pre-order flow is legal. Over 100+ brands trust Purple Dot with their pre-order operations – whether that is to support hyped pre-order drops, to never truly go-out-of-stock, or to help insulate from supply chain risks, Purple Dot is a true partner to help your pre-order strategy succeed.

Integration Overview

The Purple Dot cartridge integrates the Purple Dot JavaScript SDK into SiteGenesis and SFRA storefronts. This SDK enables Purple Dot to create a pre-order experience and checkout flow within your eCommerce store, making it clear to shoppers that an item is on pre-order along with its expected ship date.

The cartridge also enables the shopper transaction for the pre-order and holds the pre-orders and funds until stock arrives. This ‘escrow-like’ flow enabled by the cartridge ensures FTC compliance with pre-orders and provides instant compatibility with all major 3PLs, given orders are held upstream in Purple Dot until you are ready to fulfill.

The cartridge provides jobs to export and to keep the catalog, inventory and shipping methods in sync between Commerce Cloud and Purple Dot so that no data is duplicated within Purple Dot. Inventory levels stay accurate between incoming stock available for pre-order and the stock remaining once the items are in stock.

Finally, through a OCAPI configuration, Purple Dot accesses the API to export pre-orders to Commerce Cloud when stock arrives so that you can proceed to action the pre-orders as regular orders.

Integration Features

  • Synced with your Commerce Cloud catalog
  • Specify amount available for pre-order, total or by variant
  • Set estimated shipping dates and as long as your stock in Commerce Cloud is 0, you’re ready to take pre-orders instantly!
  • Automatically displays pre-order button with estimated shipping dates on relevant product pages through the Purple Dot JavaScript SDK into SiteGenesis and SFRA storefronts
  • Creates pre-order checkout and transacts shopper upfront, with an FTC compliant flow under-the-hood
  • Pre-orders held outside Commerce Cloud then exported to Commerce Cloud when stock arrives and ready to fulfill
  • Full self-serve customer portal: Shoppers can check, amend, or cancel their pre-order anytime before it ships
  • Shoppers kept in the loop automatically via email about their pre-order, even when you need to change the estimated ship date
  • Jobs keep the catalog, inventory and shipping methods in sync between Commerce Cloud and Purple Dot
  • OCAPI configuration for Purple Dot enables access the API to export pre-orders to Commerce Cloud when ready to fulfill
 

Contact

 
 
US +1 940 353 3521
UK +44 116 366 1804